Hi there Anirudh, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We completely understand how important your phone calls are to you every day and needing to ensure clear communication. We have provided links to two articles, one to help with the ANC feature and another to help with different call settings. We have also provided a link to the Samsung Support Team if these resources do not improve your call experience. Thank you for being a Samsung customer. -Elizabeth Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Hi there Jeff, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your device is to you every day. Without knowing what information was given regarding your return, we have provided a link to the Samsung Support Team if you have additional questions or would like to discuss this matter further. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages