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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
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4.6 out of 5 stars
stars
7,082 ratings7,071 reviews
  1. 5 stars72% (5,123)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (130)

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Showing 3,241-3,250 of 7,071 reviews
Feb 5, 2024
Rezzerektion
5 out of 5 stars review

I LOVE these! Best buds I've ever had!

[This review was collected as part of a promotion.] I lost my left ear bud in a shopping center parking lot, with the "find me" app, it literally lead me to the exact spot I dropped it. My only complaint is I wish the bud charger box had a better magnetic lid. Any time you drop the case both ear buds fly in different directions.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
Aug 16, 2023
Royasdf
5 out of 5 stars review

Great sound!

[This review was collected as part of a promotion.] I mainly use the buds on my way to work or even when working out, during meetings and so on, the ANC function has made everything so much better to keep focus, I love how I can also switch between devices so easily!

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
Aug 14, 2023
Godsgift79
4 out of 5 stars review

Galaxy Pro Buds2

[This review was collected as part of a promotion.] Pros: I love the ambient settings. I love how it fits in your ear I love that it feels like nothing is in your ear. Cons: I hate how after some time, it will feel like it's slipping out the ear. I hate that you have to keep readjusting to get a nice seal. I hate that it's not waterproof.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
May 14, 2024
Hynlerin
5 out of 5 stars review

Excellent upgrade

[This review was collected as part of a promotion.] I purchased these to replace my old buds pro. First use was a cross country bus trip and these were phenomenal for keeping my conversations and content private. Almost a year later I still find them indispensable at my employment regardless of weither or not I'm listening to the news or on a digital meeting.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
Jul 29, 2024
jamesd
5 out of 5 stars review

Samsung Galaxy buds pro2

[This review was collected as part of a promotion.] Galaxy Al, buds pro2. Has wireless charging and can plug in to charge. If you have a samsung tv, you can link bluetooth including sansung DEX. Overall, good product and comes with 3 different ear bud attachments to what fits best.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
Jan 2, 2024
Shooterbud
4 out of 5 stars review

Love them but right earbud is giving out

love these earbuds, I have used them almost everyday since I got them a little over a year ago. it's just now the right earbud is giving out its not as loud as it used to be even after cleaning and it also just started rattling when I'm listening to music.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
reply from R&R Team

We appreciate your feedback on the Galaxy Buds2 Pro! We’re glad to hear that you’ve enjoyed using them daily. The Galaxy Buds2 Pro is crafted for outstanding sound quality and comfort, allowing users to immerse themselves in their audio experience. With features like AI assistance right in your ear, Intelligent Active Noise Cancellation, Enhanced 360 Audio, and a secure, comfortable fit, the Galaxy Buds2 Pro really elevate the listening experience. If you're experiencing dampness with your right earbud, we recommend checking for software updates or resetting the earbuds, as this can often resolve sound quality concerns. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. All eligible mobile devices can be enrolled on Samsung.com at the time of device purchase, or within 60 days of device purchase at samsungcareplus.com. We appreciate your support and hope you continue to enjoy the rich audio experience they provide! If this persists, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus

Mar 14, 2023
Desi
1 out of 5 stars review

Sucks!

I traded in my old galaxy buds for these because the old ones weren't that great. I actually wish I never did. These new buds suck! They are freaking huge! How these fit in anyones ears is beyond me. I can't workout with these because they are constantly falling out. I wish I still had my old ones.

Review from Samsung US
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reply from Social Commerce

Hello Desi, thank you for your feedback on your Samsung Galaxy Buds2 Pro. If you are finding it difficult to sit the buds in your ear, the additional silicone tips in a smaller size may help you get a better fit. You can also perform a fit test to ensure you are wearing the buds correctly for a secure and comfortable fit. We appreciate you being a Samsung customer. -Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Apr 21, 2024
Jeetkoon
4 out of 5 stars review

Sound = amazing

[This review was collected as part of a promotion.] I have had these for a few months. They sound great and are my go to when cutting the lawn and on airplanes because of the noise canceling. I wish the location would show better in Samsung Things so I know if I left them at work or at home. Would buy again in a heartbeat!

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
Mar 23, 2023
Tundrabasser
3 out of 5 stars review

Were great till today.

I've loved these for the last two months since I've gotten them. However today while wasing my truck listening to a podcast I adjusted one with wet hands and it started squeeling and quit working. They are supposed to be submersible for 30 minutes at 3 feet but wet hands adjusting it seems to have broken it. Hopefully samsung will warranty it because I have really loved them but if they are that sensitive to moisture they won't work. We will see when I call tomorrow.

Review from Samsung US
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reply from Social Commerce

Hi Tundrabasser, thank you for your feedback on your Samsung Galaxy Buds2 Pro. While these are water resistant as you mentioned, sometimes other materials in the water, soap, dirty, salt, can be the cause of damage to the device. We have provided links to the Samsung Support Team and warranty information for your convenience. Thank you for being a Samsung customer. -Elizabeth Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages Samsung Warranty smsng.us/Warranty-Info

May 1, 2023
Zmaster9
3 out of 5 stars review

Not terrible.

[This review was collected as part of a promotion.] I purchased these thinking that it would be a good upgrade to my Samsung Buds 2. But I can't find anything about the 2Pro to warrant spending that much more. I am returning the product and keeping my Buds 2. It will take a much more impressive development for me to look for an upgrade. Sorry guys, it's not for me.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
reply from Social & Commerce

Hey there Zmaster9, thank you for finding the unobstructed time out of your bustling day to share your sentiments with us about your Samsung Galaxy Buds2 Pro. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. For your convenience I have linked the comparison between the Galaxy Buds2 versus the Galaxy Buds2 Pro. The Galaxy Buds2 Pro has enhanced 360 audio, a 24-bit Hi-Fi, Intelligent ANC, and a battery that can last up to 29hrs with case (ANC Off). The Buds 2 battery can last up to 20hrs with case (ANC Off). If you would like any further assistance, please do not hesitate to contact Samsung Support when you have the available time to do so. Thank you for being a valued Samsung customer. - Debra smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/Twitter-Messages smsng.us/Samsung-Community https://www.samsung.com/us/mobile-audio/galaxy-buds2-pro/#compare