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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Showing 3,041-3,050 of 7,071 reviews
Jan 24, 2024
Katie33
1 out of 5 stars review

Sound and fit is awful

I was so excited about this purchase because of the last pair of Galaxy Buds I had for over two years; the sound was great, the fit was great, and everything else. When I got this pair, I put them in; they didn't fit right, so I read and watched the video of how to put them in and even changed the earpiece from smallest to largest, and they continued to fall out, no matter how I twist-turn them. The sound is off, and it seems that people can't hear me when I talk, and I'm constantly repeating myself. I wish I could return these and get the pair I exchanged back

Review from Samsung US
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reply from Social Commerce

Hi there Katie33, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We understand how important the fit of your device is and you can also perform a fit test with the buds in the Samsung Wearables App while you are connected. We have also included a link to an article to help with the call features of your device. Lastly, we have provided a link to the Samsung Support Team to offer further assistance if necessary to ensure your device operates as intended. Thank you for being a Samsung customer. -Elizabeth Use call features on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00078132/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

May 2, 2024
ELReY2
5 out of 5 stars review

Great sound quality

[This review was collected as part of a promotion.] Got the samsung galaxy buds2 pro a few months ago and have to so say very impressed with the sound quality. There lots of different options and setting to customize the sound to you liking. Also love the noise cancelation features.

Review from Samsung US
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Nov 19, 2023
WEADOS
5 out of 5 stars review

Very Impressed

[This review was collected as part of a promotion.] I'm impressed with all the improvements they've made since my last pair of Samsung Ear buds (Galaxy Buds). These are much louder than other wireless buds I've used. The sound quality is very good. Somehow they've managed to make them smaller and lighter.

Review from Samsung US
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Nov 13, 2023
Goliath
5 out of 5 stars review

Best buds for me

[This review was collected as part of a promotion.] ` I have been using these earbuds since January of this year and I am very impressed by their quality and performance. They are sleek and comfortable, fitting snugly in my ears without any irritation or discomfort. They are also very convenient, as they connect wirelessly to my phone and allow me to control the volume, play/pause, and answer calls with a simple touch. The sound quality is excellent, with clear highs, mids, and lows, and a balanced bass. I can enjoy my music, podcasts, and audiobooks without any distortion or interference. One of the best features of these earbuds is that they enable me to communicate with ease without having to go hands on. I can use voice commands to activate my phone's assistant, make calls, send messages, set reminders, and more. I love the hands free experience, as it makes me more productive and efficient. I can multitask without any hassle or distraction. These earbuds are definitely worth the investment and I highly recommend them to anyone looking for a reliable and versatile pair of wireless earphones.

Review from Samsung US
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Feb 6, 2024
SurfinByrd
5 out of 5 stars review

Amazing sound quality!

[This review was collected as part of a promotion.] I swear these headphones are the only ones I'll ever go for! Truly stands apart from other brands from the quality and the noise reduction is just out of this world! I love the feature it has where you can start talking anytime and the earbuds will make it easier for you to hear a conversation going on, then when your done talking- it just goes right back to my audio book! There are tons of ways for total customization, you really do make it one with your ears lol. I can't wait for the next best upgrade you guys bring out !

Review from Samsung US
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Sep 2, 2022
Zahid
5 out of 5 stars review

Perfect Fit and Sound!

these felt amazing when i first put them in my ear. they stay in really well and had no problem of them falling off. i had many issues where the buds pro 1 falls off on their own to the point i have to readjust them on my own for every 10 mins or so. sounds are the best of the best.

Review from Samsung US
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Apr 15, 2023
Momo
2 out of 5 stars review

Loose fit

I have a set of older Buds and Buds+. I got these new Buds2 pro with my s23 ultra purchase and regret choosing these with my credit. They do have a good sound and battery life but the form factor with the bump in the body results in very loose feeling fit. The bump causes the earbud body to pull away from the ear and the noise isolation is reduced. They are not that loose but will fall out with vigorous activity at the gym so I have to use my older buds for gym now and reserve these for the office.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
reply from Social Commerce

Hi Momo, thank you for your feedback on your Samsung Galaxy Buds2 Pro. If you haven't done so already we have a few steps you can take to troubleshoot the fit of your device. You can try swapping out the tips with the additional silicone tips included with your device. You can also perform a fit test while wearing the buds in the Samsung Wearables App. If you are still experiencing this difficulty, we also have available a set of foam ear tips that are compatible with this device. We appreciate you being a Samsung customer. -Elizabeth Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger Twitter smsng.us/Twitter-Messages

Aug 11, 2023
BrokenMediums
4 out of 5 stars review

Amazing feel

[This review was collected as part of a promotion.] These are the first pair of earbuds I've purchased for myself, and I'm glad I can say I DO NOT regret it The start up and first time connection to my phone were magical experiences, and it carried over to testing out the Noise Cancellation and Ambient Sound. Those features are magical and mind blowing, especially the way Noise Cancellation can mute background noise. I have not turned 360 Audio off, and the earbuds have yet to fall out of my ears, or even shuffle loose. I will say, however, that I wish they were easier to track on SmartThings, as the map only shows when they were used last, not their current location. I also wish there was a way to purchase just the basic eartips that the earbuds come with, as I broke my middle sized one midst trying on the other sizes. All in all, these earbuds are magical little devices that I would definitely purchase again or recommend anyone else purchase.

Review from Samsung US
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Aug 21, 2023
pintor
5 out of 5 stars review

Excellent sound quality.

[This review was collected as part of a promotion.] I use my buds2 pro every day when I work using a spray booth and I am very happy because I can listen to music and audiobooks without any problem due to the excellent sound quality and perfect noise cancellation.

Review from Samsung US
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Nov 17, 2023
Sang1nGalaxy
5 out of 5 stars review

Liked them more than I ever expected

Received these as a gift close to a year ago exactly. The comfortable fit is just second to none. I was amazed at the sound quality all around. Personally, they sound immensely better than my "big-brand" headphones. Never had any problems, enjoyed all varieties of features. A few months ago, I had to let one go due to an accident & less than ideal location. Have yet to find anything that compares for me personally, nearly going as far to say that the 1 Galaxy Bud 2 pro is better for me, than both of anything else haha. Wrapping up, didn't know what to expect before trying them, & they ended up being better than I ever imagined.

Review from Samsung US
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