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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro

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Jun 28, 2024
Samsungshopper
2 out of 5 stars review

Wouldn't buy again

I bought these six months ago I upgraded from the original galaxy buds pro that lasted me since 2021 and they worked fine not as good as the original ones but the left ear bud just broke after 6 months very sad that they broke was expecting them to last way longer for the price that I bought it at

Review from Samsung US
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reply from Social Commerce

Hi there Samsungshopper, thank you for sharing your thoughts with us about your Samsung Galaxy Buds2 Pro. We understand how important your earbuds are to you and wanting to use them everyday for an uninterrupted listening experience. We have shared a link to an article to help you troubleshoot the earbud you mention no longer operating as intended. We have also included a link to the Samsung Support Team and warranty information for your device. Thank you for b eing a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages Samsung Warranty smsng.us/Warranty-Info

Feb 6, 2024
NicholeSC
5 out of 5 stars review

Great buds! durable and gaming son approved!

[This review was collected as part of a promotion.] I often do work on my phone and tablet at night when my family is asleep, to not wake them with the added audio from the TV, I will typically stream YouTube and pop my Buds2 Pro in. These earbuds are fantastic! Great quality, long battery life, comfortable, I could probably go on all day. The only complaint I could ever mention would be lack of cute protective case availability. I love nothing more than to accessorize my devices to make them more custom to fit my style. While looking for a good protective case for these, I found tons of really cute options... but they were all for apple. (Boo) US Samsung users deserve cute accessories as well! However, this minor first world problem would not prevent me from buying them again. To top it off, I enjoyed the Buds2 Pro so much, I got my 14 year old gaming (PC Gamer) a matching pair. He doesn't own a Samsung phone yet, but these still synced with his device hassle free, and he loves them just as much as I do! He is always boasting about the noise canceling features and many other features these have. Let me also not forget to mention that they work with the SmartThings app as well, so if they accidentally get left behind, locating them is a breeze! A++ Samsung!

Review from Samsung US
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Mar 13, 2023
AugmentedSoul
5 out of 5 stars review

Great sound and more comfortable than air pods

[This review was collected as part of a promotion.] The ear buds have great sound and way more features than I ever had with my apple air pods. I like that they have noise canceling. That helps a lot when I'm trying to sleep and my boyfriend is snoring loud enough to bring walls down. The ear buds also fit snug and secure in my ears without sacrificing comfort. They stay charged for an astronomical amount of time so I don't have to worry about charging them every night. My phone calls sound clear and I've had no complaints from the callers saying they can't hear me. The minute I put them in my ears they connect right away to my phone. Overall they are amazing and I highly recommend them.

Review from Samsung US
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Aug 26, 2024
WIGirlpurple
4 out of 5 stars review

Great quality for calls and audio

[This review was collected as part of a promotion.] Purchased for work use, i use them for both calls and music for focus. I find I cannot wear them for exercise because one will usually come out during activity. I've tried the different ear pieces to help with fit but I know I have small ear openings for an adult. I can wear a headband to try and keepnth fr being lost, but it is not 100%. Still love the quality of sound a d the option of going hands free.

Review from Samsung US
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May 12, 2024
Gorex1
5 out of 5 stars review

Best sound quality ever.

[This review was collected as part of a promotion.] The sound quality is top-notch, delivering crisp highs and punchy bass that elevate my music, podcasts, and calls. The active noise cancellation is a game-changer, blocking out distractions so I can immerse myself fully in whatever I'm listening to. Plus, they're super comfortable to wear, even during long listening sessions.

Review from Samsung US
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Dec 12, 2023
BREEZY
5 out of 5 stars review

Good product!

[This review was collected as part of a promotion.] I use my earbuds for everything! Watching Netflix, listening to music, streaming videos, and working out. I do wish I could skip a song or turn up the volume with the earbud but it does have great sound!

Review from Samsung US
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Dec 30, 2023
Eueieb
5 out of 5 stars review

Revolutionary

[This review was collected as part of a promotion.] Since college I've fallen into a largely musicless life. Even when I drive the windows are open and the radio is off. I've largely been invested in Samsung as a fan over the last 9 years when my mother bought her first deluxe Samsung phone and I found it beautiful and powerful and intuitive. Finally got one of my own, and further invested in said phone in adding a pair of Samsung Pro2 Buds. It's been a largely mystical experience. These buds are by far the best hearing devices I have ever owned; not that I have often invested in headsets, studio level headphones, or earphones. They connect seemlessly. The audio quality for my HD music from HDtracks is discernible. The buds are light and sit well in the ear when placed correctly, and there's even a tutorial by Samsung's own YouTube channel to showcase what correct looks like. The noise cancelling is superb, although I have little to compare. And the ambient amplification is incredible, I didn't realize these devices could act like hearing aids until I had them set up and toyed with the settings. With the my mix of buds and phone the set up of the buds is instant. Slap the bluetooth button on the phone's dashboard, pull the headphones out from the charging-holder, and the buds are automatically recognized and assigned. And with "Wearable" being preinstalled modifying the devices is immediate, simple--intuitive, elegant--and surprisingly deep. Still learning the touch functionality, there's more to master.

Review from Samsung US
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Aug 13, 2024
Ajax05k
5 out of 5 stars review

Better than most out there.

[This review was collected as part of a promotion.] The Galaxy Buds Pro 2 deliver exceptional audio quality with deep bass, crisp mids, and clear highs, making them perfect for music lovers and audiophiles. The active noise cancellation (ANC) is highly effective, allowing you to enjoy your audio without distractions in various environments.These earbuds are designed with comfort in mind, fitting securely for extended wear, whether you're working out or just relaxing. The battery life is impressive, providing ample listening time, and the charging case adds even more convenience.However, there are a couple of drawbacks. The ear tips included in the box didn't fit my ears well, which may just be a personal issue. If you face the same problem, you might need to experiment with third-party tips to achieve the perfect fit.Additionally, connecting the buds to a new device can be a bit cumbersome, especially for those used to the original Galaxy Buds Pro. While it's not overly complicated, it does take some getting used to if you frequently switch devices.Overall, the Galaxy Buds Pro 2 offer outstanding sound and noise cancellation, with just a couple of minor areas for improvement. If top-tier audio is your priority, these earbuds are definitely worth considering.

Review from Samsung US
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Feb 27, 2024
Manforfinesse
5 out of 5 stars review

Great pair of earbuds

[This review was collected as part of a promotion.] I do use my buds2 pro for listening music on spotify, movies, sports, and work. The sound is great in all those circumstances. The battery life and ANC are the two best features I love about them compared to the competition. The sound is clear and crisp during the highs and lows.

Review from Samsung US
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Nov 13, 2023
Jaketheboss12
5 out of 5 stars review

This product works very well.

[This review was collected as part of a promotion.] I love how the noise canceling feature works really well,like when I use it it helps me focus and they are very well made which is really good because I have dropped them a couple of times and they haven't messed up nor have broken which is a surprise cause some bluetooth earbuds break apart after one fall.

Review from Samsung US
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