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Customer reviews for Samsung Galaxy Buds2 Pro for
Samsung Galaxy Buds2 Pro
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4.6 out of 5 stars
stars
7,082 ratings7,071 reviews
  1. 5 stars72% (5,123)
  2. 4 stars19% (1,349)
  3. 3 stars5% (327)
  4. 2 stars2% (153)
  5. 1 star2% (130)

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Showing 241-250 of 7,071 reviews
Jun 21, 2024
Anonymous
5 out of 5 stars review

Verified Purchase

GREAT BUDD

Great buds, sound, excellent noise canceling controls and 360° audio. Need to work on better battery life.

Review from Samsung US
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Jun 7, 2024
Rob T
3 out of 5 stars review

Verified Purchase

Great sound but noise cancelling is lacking.

Great sound, but the noise cancelling is lacking. The Galaxy Buds2 have a much better noise cancelling ability.

Review from Samsung US
Helpful?0TSVSSLSUST413606811673
reply from Social Commerce

Hey RobT, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We are happy to hear you are overall pleased with the audio quality of your device. We would be happy to help you with the ANC feature to help further enhance your usage of the earbuds. We have provided a link to an article to help you with this feature. We have also provided a link to the Samsung Support Team if you believe this feature is not functioning as intended. Thank you for being a Samsung customer. -Elizabeth Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Dec 7, 2024
Jose
5 out of 5 stars review

Verified Purchase

Enjoyable buds.

Sound quality perfect,easy to pairing with the phone,fit perfect on your ears,doesn't hurt a bit with hours on it. Really enjoy it.

Review from Samsung US
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Jun 12, 2024
Jay S
1 out of 5 stars review

Verified Purchase

sound quality not good.

I already have galaxy buds 2, I bought this to upgrade but I was disappointed with this product. No any different than buds 2.

Review from Samsung US
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reply from Social Commerce

Hello Jay S, thank you for your feedback on your Samsung Galaxy Buds2 Pro. We know how important the audio quality is to you on a daily basis for your enjoyment and continued usage of your earbuds. We have provided links to the full device manual and the Samsung Support Team to help adjust the audio profile in the equalizer section in the settings of the Samsung Wearables App. We have also included a link to the Samsung Support Team if there is an underlying factor that may be causing this difficulty. Thank you for being a Samsung customer. -Elizabeth Product Manuals https://www.samsung.com/us/support/downloads/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Aug 2, 2024
Steve J
4 out of 5 stars review

Verified Purchase

Eh

clear sound , still not a secure fit in my ear. Good price paid, do fit somewhat better than previous pair.

Review from Samsung US
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Jun 9, 2024
Luis Dy
3 out of 5 stars review

Verified Purchase

Average

They seem to be of good quality and have good sound but the volume seems very bad to me, it is very low.

Review from Samsung US
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reply from Social Commerce

Hello Luis Dy, we appreciate your feedback on your Samsung Galaxy Buds2 Pro. We are happy to hear you are overall pleased with the quality of your earbuds. If you believe the volume may not be operating as intended, we have provided a link to an article to help you troubleshoot at your convenience. We have also provided a link to the Samsung Support Team if this experience continues with your device. Thank you for being a Samsung customer. -Elizabeth No, low, or poor audio quality on Samsung earbuds https://www.samsung.com/us/support/troubleshooting/TSG01111323/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X smsng.us/Twitter-Messages

Jun 7, 2024
Peter
5 out of 5 stars review

Verified Purchase

Galaxy Buds2 Pro review.

very happy with the performance and the sound. Easy to connect work very well with my new Samsung S24 Ultra. I can highly recommended.

Review from Samsung US
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Jun 27, 2024
Manny
5 out of 5 stars review

Verified Purchase

Galaxy Buds2 Pro - White

Love these buds. They feel good and sound amazing. Great price and I appreciate the noise cancellation option.

Review from Samsung US
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Dec 11, 2024
Axel S
5 out of 5 stars review

Verified Purchase

Buds 2pro Pretty Good

Good audio quality, okay comfort, and nice color. Can hurt ears after a while but they're more comfortable than the JBL Tune 130s I was using.

Review from Samsung US
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Dec 16, 2024
Siddhartha
5 out of 5 stars review

Verified Purchase

Great hesdphones to have

This is great, I stopped using other nc more expensive headphone. Ambient, and nc modes are fantastic. Switching from cell phone to pc is seamless.

Review from Samsung US
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