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Customer reviews for Elliot Reversible Sofa Chaise Sectional, Assorted Colors for
Elliot Reversible Sofa Chaise Sectional, Assorted Colors
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4.3 out of 5 stars
stars60 ratings35 reviews
  1. 5 stars67% (40)
  2. 4 stars17% (10)
  3. 3 stars5% (3)
  4. 2 stars7% (4)
  5. 1 star5% (3)

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Showing 31-35 of 35 reviews
Mar 12, 2023
No Thanks
4 out of 5 stars review

Verified Purchase

Worth the purchase

Cushions are a bit hard

Helpful?1KJ17HFGC9DO13606753910
reply from Abbyson Living

Hi There! The seating and cushions are firm, but it will soften with use. What you will find is that the seating and cushions will retain its supportive structure over time. Please contact our Customer Experience Team to further assist with any issues at samsclub@abbysonliving.com - The Abbyson Team

Sep 26, 2023
momo97
2 out of 5 stars review

Good couch poor cushion quality.

I bought this sectional in Dec 2022 and its a great looking couch and perfect size for a apartment however the cushions are already starting to deflate with an hour of sit time everyday. Wish it would last me more than a year but does not seem like it.

Helpful?1KJ17HFGC9DO13606753910
reply from Abbyson Living

Thank you for sharing your feedback on the Elliot Reversible Sofa Chaise Sectional. We appreciate your review and are pleased to hear that you find the couch to be great-looking and a suitable size for your apartment. We're sorry to learn about the issue you're experiencing with the cushions. It's important that your furniture remains comfortable and maintains its shape over time. If you're noticing deflation in the cushions after such a short period, we understand your disappointment.Please know that your satisfaction is important to us. If you have any questions or concerns about the cushion quality or if you'd like to explore potential solutions, our customer experience team is here to assist you. Feel free to reach out to them at (888) 406-0838.- The Abbyson Team

Jun 8, 2023
EddieK87
2 out of 5 stars review

Great looking sofa but quality is iffy

Love the look of this sofa but 2 of the cushion zippers broke.

Helpful?1KJ17HFGC9DO13606753910
reply from Abbyson Living

Hey Eddie! We're sorry to hear you're not fully satisfied with your purchase. We would like to make this right. Please contact our dedicated Customer Experience team at 844.600.0800 with your order number and we can resolve this for you right away! - The Abbyson Team

Sep 6, 2022
Jeff
1 out of 5 stars review

missing tools & instructions

Liked the floor sample in the store. Box said assembly tools included. when we got it home and opened the box there were no tools or instructions.

Helpful?1KJ17HFGC9DO13606753910
reply from Abbyson Living

Hi Jeff, we are sorry to hear that the box was missing those items! We are actively working with our team to address this. We would like to further assist with making this right. Please reach out to our dedicated Customer Service Team at samsclub@abbysonliving.com - The Abbyson Team

Feb 10, 2023
Maria
5 out of 5 stars review

Elliot sofa chaise

Arrived earlier than expected. Couch is excellent . Very comfortable and sturdy. Cushions are firm and not cheap. Loved the fabric color and the stain resistant protection.

Helpful?1KJ17HFGC9DO13606753910
reply from Abbyson Living

We appreciate you sharing such great feedback, Maria! Great choice with the Elliot Reversible Sofa Chaise Sectional. Enjoy your new sectional! - The Abbyson Team