Thank you for your feedback. We are truly sorry to hear that your Dark Chocolate Keto Clusters arrived melted and had an off taste. That is definitely not the quality we want you to expect from us. We take product quality very seriously. Could you please send your purchase information (including a copy of your receipt and product details) to customercare@innofoods.ca? Once we receive your information, our QA team will investigate and we will issue proper compensation for you.

Thank you for your feedback. We are glad to hear you see our clusters as a healthy choice! <br /><br />We are sorry that you found the taste to be lacking. Our Dark Chocolate Keto Clusters are made with 82% dark chocolate, which gives them a richer, less sweet flavor profile. We understand that this may not be bold enough for everyone. We appreciate you giving our product a try and sharing your thoughts - it helps us improve.

Thank you for your feedback. We are so glad to hear you love the nutty taste of our Dark Chocolate Keto Clusters! We are sorry, however, that they were too crumbly. Please know that clusters can sometimes break down during shipping and handling. We appreciate you bringing this to our attention, and we will share your feedback with our production team to improve texture. If you would like to share your purchase information with us at customercare&#64;innofoods.ca, we would be happy to look into it further.