Thank you for your honest feedback and we are glad to hear that you enjoyed the dark chocolate flavor. We are truly sorry, however, that the clusters completely fell apart into rubble. That is not the quality you should expect from us, and we completely understand your frustration. Breakage can sometimes happen during shipping and handling, but we take this seriously. We will share your feedback with our production and packaging teams to see how we can improve the cluster texture and make them more durable.

We are sorry to hear that the dark chocolate was too harsh for your taste. Our Dark Chocolate Keto Clusters are made with rich, intense dark chocolate, which we know some customers love, but we completely understand that it may not be for everyone. Your input is valuable, and we will share it with our product development team for future consideration. Thank you for giving our clusters a try.