Thank you for making your purchase with Samsung, DShafer. Let's help you maximize the draining efficiency of your dishwasher! When the dishwasher isn't draining, you can utilize this link below for your reference: https://www.samsung.com/us/support/troubleshooting/TSG01001363/ Proper cleaning is important to the dishwasher's maintenance to prevent drains and any unnecessary repairs. Learn more here: https://www.samsung.com/us/support/answer/ANS00076793/ https://www.youtube.com/watch?v=rR_ivObG_Tc Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145160742, to help our team pull up your information. Have a great day. ^Chrystel

Hello there, We would love to discuss your dishwasher to determine how we can best assist you. For more details on the standard limited warranty coverage on the link below 12 Months Warranty parts period Your product has a Twelve (12) month labor period 12 Months Warranty parts period Your product has a Twelve (12) month part coverage Register your device to check your coverage, some retailers may offer an extended warranty term. Additional parts coverage Your product may qualify for additional coverage. Refer to the warranty statement located in the product's user manual. Warranty https://www.samsung.com/us/support/legal/LGL10000309/?modelCode=DW80B7070UG/AA Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1147620310) to help our team pull up your information when you message us. Have a great day. ^Charles

Hi there, We want nothing more than your washing convenience. Let's help you with this. It would be awesome if you could tell us more about the dishwasher so we can better assist you with your unit. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147395698, to help our team pull up your information. Have a great day! ^Chrystel