Customer reviews for Samsung Top Control Dishwasher with Pocket Door & Stormwash+ forMember photos









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Whisper Quiet
[This review was collected as part of a promotion.] I love how whisper quiet this dishwasher is! I can't even hear it over the television in the family room that's is connected to the kitchen. Now I can run the dishwasher at anytime night or day and not worry about waking anyone with the noise. All the features and wash cycles of this dishwasher are awesome. I can have it programmed to start a few hours later, I can do a small load on the lower rack without running the top rack. It has air dry instead of a coil on the bottom so I can wash any plastic without worrying about it melting. This dishwasher has a mode for washing pans with stuck on food that's pretty great just make sure you scrape off the extra food with no rinsing required. I bought the black stainless and it goes well with my black and stainless stove great! This dishwasher is super easy to use with lots of room for everything! What's really cool is there's a timer telling you when the wash cycle is complete.
Awfull off-gassing (VOC rating?)
I bought this about 5 weeks ago. It's by far the best looking one out there and it's very silent. So 5 stars for that. BUT.... Two things bring this down to a 1 star review especially at this price point. The off-gassing. When in use, it smells like hot tar/cheap plastics. Regardless of the cycle, the off gassing is actually quite bad. I live in a 1000sqf loft, so it smells everywhere. It smells like roofers putting a hot coat of tar in my kitchen. I would be curious to see what the exposure to VOCs are like in this context. It’s sad because every time, I’m potentially exposed to unknown fumes, I need to open the windows and start the kitchen fan. Those really quiet 42 decibels are worth nothing in this context. The other thing is the drying. It's only Ok on dishes. I admit not using a drying agent. But never had to with previous dishwashers. Also not a fan of the door aromatically opening to help the drying as it creates condensation under the lip of the counter. And some times the door does not open enough. So the condensation pools up on the controls. 

 Looks great, is very silent, but very disappointed. I will be going back to Bosch with my next purchase.
Hi Mitz, thank you for reaching out. We're here to help. Could you please tell us more about the situation? Get in touch at 1-800-SAMSUNG or via live chat on our website (http://www.samsung.com/ca/support/)Â
Very versatile maching
[This review was collected as part of a promotion.] I really like the top tray to clean silverware and knives. I seldom use the provided basket which gives me more room for other dishes. The storm wash is handy for cleaning my air fryer baskets and trays and other items that i used to hand scrub. I'm still getting use to the door popping open. I may not need my Clean/Dirty magnet any more. I frequently use the height adjustment on the second rack. This surprised me.But now I can put saucers and desert plates in the second rack making room for larger items on the bottom. 1 month, so far so good. This machine feels bigger than my previous model. I suspect it is the 3rd rack and adjustable 2nd rack.
Quiet, trouble.
[This review was collected as part of a promotion.] I bought this appliance about 3 months ago. Has been a good dishwasher, very quiet. Just one trouble, the jet washer that hangs under the center rack falls off all the time. can snap it back on but is troublesome. needs a slight reengineering to keep it attached to the rack.
Hi there, Your effort to cope with this matter is much appreciated. Let's get you assisted with what you're experiencing with the unit. We would love to speak to you directly to get more information about the Jet washer for better assistance. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146306416, to help our team pull up your information. Have a great day! ^Chrystel
Shockingly Quiet
[This review was collected as part of a promotion.] i absolutely love this dishwasher i'm able to run my dishwasher when i'm at home, ready to go to bed, etc without having to worry about the sound interrupting me. secondly, i love how the top area has a special area just for silverware, which doesn't compromise the lower shelving areas. i'm able to fit in more dishes into the machine without having to worry a side caddy for silverware being in the way. one last interesting thing is the machine will open when it's done cleaning, and has entered the drying cycle. to help prevent excess steam forming water spots on your dishes/glasses. i did receive this product at a discount in exchange for my honest opinions
Poor quality
This product was delivered to me on August 14, 2023; the first wash was the beginning of my dissatisfaction with this product. I would not waste your money on this dishwasher; it does not clean well. My dishes come out with food residue after every single wash; due to the hard food disposer it has. After it turns on, it sprays food particles on my dishes, it doesn't rinse off efficiently, and dries the residue onto my dishes. It also leaves a white film on my dishes. I use the platinum dishwashing detergent, as well as the platinum rinse aid, I load the dishes according to their diagram; to no avail. I had 2 different technicians come out and they confirmed that the dishwasher is running normally; which is the exact problem, it sucks. After this run-around, they told me that they would do nothing to help resolve my issue. My point is don't waste your money; choose another product to purchase.



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We recognize the significance of a functioning dishwasher in your household, Kimmie. Let's get this taken care of. Here are steps to take if your dishwasher does not clean well, leaves a white film, and does not dry your dishes. For tips, click the links and hyperlinks and watch the instructional video. Food particles on dishes: https://www.samsung.com/us/support/troubleshooting/TSG01000962/#food-particles-on-dishes White film on dishes after washing in Samsung dishwasher: https://www.samsung.com/us/support/troubleshooting/TSG01000962/#white-film-on-dishes-after-washing-in-samsung-dishwasher Samsung dishwasher does not dry dishes: https://www.samsung.com/us/support/troubleshooting/TSG01001910/ Should a service request be required, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number, 1147000712, to help our team pull up your information when you message us. Have a great day. -John
Amazing Dishwasher!!!
[This review was collected as part of a promotion.] This dishwasher is AMAZING!!! A quality dishwasher makes such a difference! Here is what I have learned so far from using this dishwasher 1) the dishwasher is super quiet. The comparison between this DW and my previous one is night and day. Normally I would have to turn on the volume on my TV everytime the DW is running. Not this one. I barely notice that it is on. 2) simple design. It looks very nice and simple. 3) electronics are very easy to use. I normally just select NORMAL and off we go! 4) the drying feature is very cool. With about 15 mins left in the drying process, the DW will open to help dry the dishes. This feature is cool as it will help with the smell if you have water left in the DW and it is closed. I had this issue before using my previous DW. I dont foresee this being a problem with this added feature. 5) plenty of rack spaces but one that stands out the most to me that I love is the pull out rack at the top. We use this rack for long pointy items like the chopsticks. In my previous DW, we would put the chopsticks to the right side rack and the chopsticks would always slide down and get stuck between the rack. I haven't found anything negative regarding the dishwasher yet as it does everything I asked for and more!
Do not buy. It's a LEMON.
Nothing but issues with this dishwasher. I owned this for just over a year. 4 months later, i got a Leak error. 9 months later another leak error. 12 months later another leak error. Now, not even 30 days past my last service, I got another leak error. Worst part is now I'm out of warranty. This product was a big LEMON. It's so frustrating because of all the time we didnt have the dishwasher waiting to get it serviced, not to mention needing to be present for the dishwasher to be fixed.
Greetings, We can imagine how it feels to deal with an error code. Let us help you. Please visit the link below for the steps if the dishwasher has a leakage error code. You can click on the embedded "dishwasher leaks water" word within the article to see the steps if there is a visible leak in the dishwasher. https://www.samsung.com/us/support/troubleshooting/TSG01002074/ Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1146705620, which will help our team pull up your information. ^Rainly
Great appliance
[This review was collected as part of a promotion.] It is the best dishwasher that I bought I can controller it from my phone, it let me know when the cicle is done I know when need the self cleaning because I received a text from the machine Works with my Alexa app
This dishwasher is Amazing!
[This review was collected as part of a promotion.] This dishwasher is Amazing! A quality dishwasher makes such a difference. The comparison of this dishwasher to my old is like night and day. The features and cycles are cool. You can program it to run a few hours later and it runs super quiet. It has an air dry setting instead of having the coil on the bottom. You wash plastic items without worrying about it melting. The door opens when there is 15 minutes left and that helps with the dry and there is no water odor left behind. The best dishwasher I have ever owned








