Hello there, We are here to assist you at any time. We want to speak with you directly to understand the cause of your disappointment and address it properly. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150751295, to help our team locate your information when you message us. Have a great day. -John

Hello there, We understand your frustration with the dishwasher control panel. We want to speak to you directly to gather further information about your dishwasher control panel for us to provide the assistance you need. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number (1151178257) to help our team pull up your information. Have a great day. ^Camille