I bought 4 shelves 2 black 2 yellow they were delivered quickly and packaged great. they are designed well and built well, the delivery sevice fedex or ups sucked didn't handle with care or pride in thier job so one of the black shelf units was tweaked a little on the top of 1 of the legs nothing i couldn't tweak into shape and deal with. also 4 wire shelves were a little tweaked as well but i laid them flat and walked on them bending them back flat. i contacted sams and they offered full refund and or replacement. but i didn't have time for that because they needed to be installed that day as i travel for a living and only get one weekend at home every other month. so they then gave me money off as a credit on my account so completely satisfied with that and thier customer service

I've built three of these shelves now. The first one was flawless, second had some alignment issues and I ended up having to drill the frame a bit to make it fit. Third one... Nothing lines up right, wire racks all fit like crap, seems like QC went out the window.

This was a nightmare to assemble due to manufacturing defects. One of the four corner pieces was twisted so badly it took over 30 minutes to bend and jury rig it so that the cross bar would slip into the anchoring holes, resulting in the powder coat being damaged so badly that the shelf looks like cheap crap. Fortunately it is in the garage so cosmetic appeal isn't terribly important, but it's extremely annoying. If it was not so heavy (we had it delivered) I would have returned it, but as it is, we'll live with it and never purchase something like this again from Sams Club.

We bought one 9/2025. Then went back and bought another and they were on sale. Now we want another! Hope we get another sale soon! The only thing I wish it had was a smoother shelf. So I lined it with a sheet of painted white plywood.unable to share photos.

Absolutely perfect for our needs! We used the shelves to hold 50 lbs bags of animal feed. They are extremely sturdy and do not flex like our old metal shelves. We bought two shelves and made it the length of 3 shelves by assembling them all together.

Watched a you tube video or two on this. They had to have some connection to Sam's Club as the unit went together in about 20 minutes. Took my daughter and I more than two hours of LABOR to get two of these put together. The locking system did not line up and this caused all kinds of problems getting everything aligned. Beat them into submission. I think I'll leave them in the house when we sell!!

I have purchased 2 so far and plan to purchase 2 more! My comments: WHAT THEY ARE: - Very sturdy and extremely well engineered and built. - Excellent for commercial and light industrial use, and perfect for home use in a garage, basement or any other home storage area. I'm sure they will not disappoint. - High quality, made in TAIWAN, NOT China, so finish is high quality and NO sharp edges like found in lesser quality mainland produced products. - Attractive paint finish that will look great in any warehouse, garage or basement. - EASY and QUICK to assemble by ONE person with NO (zero!) tools needed, though it is best to keep a rubber mallet or small piece of 2x4 handy to more easily tap in the cross beams into the slots. - They are HEAVY! Each full unit weighs about 120 pounds in the box, so do have someone else to help you or at least ask someone at the store to help you with loading them onto the cart and onto your vehicle. - Can be "daisy-chained," one assembled into the other which if you buy several can free up a frame end and allow you to build an extra unit for every 3 purchased if you spread out the number of shelves (ie, 3 shelves each instead of 4). - Make sure that when you buy it that you are getting the Member's Mark unit that is made in Taiwan. One Sam's Club store had put the very similar, but in my opinion not as good, competitor's unit (a well-known brand, but lower weight rating, and not the same quality IMO) in the place where these would be stocked and I had to get the store manager to have someone pull the right ones down from the top of the store pallet racking. - Regarding other comments about damaged units, I had very minor damage on the end of a channel in one of them but it was easily straightened. Best to inspect the unit at before taking it away from the store if you can rather than getting stuck with a damaged one or having to return a 120 pound white elephant!. And having the open box in your vehicle is not a big deal anyway because once you get it to where you're going, the best way to unload it from your vehicle by yourself is to open the box and take out the pieces one at a time instead of trying to move the whole thing at once. WHAT THEY ARE NOT: - As sturdy as they are, they are NOT pallet racking and I would not recommend using them for pallet storage. - In my opinion, and again as sturdy and well-built as they are, I would not recommend them for heavy industrial use, and personally, I would not load them to the stated maximum capacity of 2,500 pounds per shelf. Use common sense when loading them: heavier items toward the ends of the shelves and on the bottom shelf, etc. THINGS TO KEEP IN MIND THAT THE INSTRUCTIONS DON'T MENTION: - Make SURE that you check EACH cross beam for proper, full insertion into each slot in the frame, and that you check EACH shelf support channel as you install them for proper and full insertion of the pins that secure the channel ends to the cross beams (checking to make sure the pin end is visible coming out of the bottom of the channel and tapping the channels sideways to make sure they are pinned in on both ends is a good way to do this). It's very easy to inadvertently miss one slot when inserting the cross beams, or to feel that a pin was properly inserted and yet miss the holes in the channel and look like it is properly assembled. - Keep the lengthwise wires of the wire shelves UP and the short crossway wire side down when positioning the wire shelves otherwise the wires at the edges rest only on the pin heads (you'll see what I mean when you assemble it). - The wire shelves are sturdy and useful as is, but f you need to store small items and want to have a solid shelf without the holes, you can go to Lowe's or HD and have them cut 1/4" or 1/2" thick plywood or floor underlayment to line the shelves with: 22" wide x 71-3/4" long does the trick to make sure the wood rests completely on the shelf to best spread the load.

This purchase was late getting here, and when it finally arrived the package was bent so bad that it couldn’t be assembled. Then I had to take it back to my local Sam’s. Just to be told that it would have to be reordered and it would be a while before I would receive another one. Because it was on back order and out of stock. I’ve learned my lesson and will never order anything from you again!!!!!

Solid but messed up. The shelves are strong and sturdy, but one of the supports was damaged and bent. It was so bad, I had to use a ratcheting tie down to pull the frame together to put the last pin in place. Learn from my mistake...buy this at a store and open the box before you leave. Return it as many times as you need so you get a completely undamaged shelf DO NOT BUY ONLINE

I use these for my business warehouse and in my home garage. I have purchased 23 of these units; which are working perfectly for heavy items. I would suggest adding plywood to the tops if you're going to be storing smaller items; the shelves are a wired grate. I would love the ability to purchase extra shelves... get on it Sam's! Lastly, the older units are grey and the newer units are a textured black metal. Same sturdiness, just different coating on the metal. If you're on the fence about getting these, you won't regret it. Blows other shelving units out of the water in price and durability.