Customer reviews for Samsung Bespoke 7.6 cu. ft. Electric Dryer forMember photos









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Nice Dryer
[This review was collected as part of a promotion.] I am loving my Samsung dryer so far. It has done its job great, and I have no complaints. It's loaded with features. I really like the steam sanitize feature, say goodbye to germs and bacteria. I love that I can connect my phone and it will tell me how long i have left. It's easy to dial in whatever settings you want for the cycle with the large rotating dial. Overall, it seems like it's built well and should last a long time. Love the design of the machine. I would recommend this dryer.
Nice dryer, but controls lack flexibility
This dryer looks nice and of course it matches the associated washer. Dryers are all pretty much the same... they heat and spin your clothes. The differences are in the controls. Unfortunately this dryer limits you to cycle configurations predetermined by the manufacturer. e.g. I have comforters that are supposed to be dried on low heat. However if you select the BEDDING cycle you cannot set the temperature to low (2). The temperature is preset to high (5); it cannot be changed. Most (99%) of the cycles are like that. I'm not sure why they don't include a USER cycle that allows you to set the dryness and temperature to your choice. It's very annoying. The SmartThings app is a nice feature, but you can only choose the cycles that are available on the machine. Too bad there isn't a USER cycle that could be configured to your liking. There is drum light that can be turned on. It's fun to watch your clothes spinning. Unfortunately it automatically turns off after a couple of minutes. I don't want to be constantly having to turn it on. Better if it would stay on until I turn it off, or the drying is complete. Another annoying manufacturer decision made for you. You have to spin a knob to choose a drying cycle. It's functional, but I much prefer all of the cycles and options displayed all at the same time on the front of the machine. Then a cycle and option can be swiftly selected instead of having to spin a dial and going into a sub menu to choose an option. The knob and associated display saves panel space, so maybe that is why they went with that approach. The display is nice. For some reason, after a few days of use... there are fewer available cycles to choose from when I spin the dial. (There are supposed to be twenty cycles.) Now there are only a few cycles that show up. The Timed Dry isn't even there anymore. The cycles are disappearing, very strange and very annoying... I will have to troubleshoot. Fortunately I was able to access the drying cycle that I wanted using the SmartThings app. You can control the dryer with the SmartThings app. Unfortunately you have to enable the function from the front panel on the dryer. If you turn the power off then it doesn't work anymore. You have to leave the dryer on if you want to be able to start the dryer from the SmartThings app. I would give this dryer five stars if the manufacturer would have provided a USER cycle. One where I could set the dryness and temperature level to my liking. For whatever reason Samsung thinks they know what's best for you... but I much prefer to dry clothes using the instructions on the care label. I'm super pleased with the companion washer. The capacity is huge and swallows my comforters with no problem. Furthermore it provides the control flexibility that I want. Not sure why the manufacturer chose to limit control flexibility in the dryer... Hopefully they will update the firmware to fix this deficiency.
Thank you for keeping us posted, Atomsite! Let's help you with your dryer by following these helpful links below. Many cycles and settings are available on your dryer, so you're missing out if you only use the defaults. It is always recommended to follow the manufacturer's instructions on the tag for drying that particular item. Learn more from these details. Cycles, settings, and features on your Samsung dryer: https://www.samsung.com/us/support/answer/ANS00051022/ Samsung dryer won't stay on: https://www.samsung.com/us/support/troubleshooting/TSG01001008/ How to fix a dryer that won't start or won't stay on: https://www.youtube.com/watch?v=78lJFJkU7hI Learn more about "Using the SmartThings to control your Samsung dryer remotely": https://www.samsung.com/us/support/answer/ANS00089042/ You may also watch our youtube video about "How to control your Samsung washer and dryer remotely using SmartThings": https://www.youtube.com/watch?v=5WXc4hIPKVQ Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1145251682, to help our team pull up your information. Have a great day! ^Chrystel
Best Dryer Ever !
[This review was collected as part of a promotion.] I bought this a couple of months ago along with my washer and I'm so happy I did. This has been the most efficient dryer my family has ever owned and used. It saves lots of time and money by being so efficient and I would recommend it to everyone. The value, performance and price and definitely worth it. I love Samsung and I would never change to another company.
Best decision ever
[This review was collected as part of a promotion.] I bought this dryer 2 weeks ago and I am completely satisfied with this product it’s a game changer the Smart Control feature and the ai optidry feature is insane . Laundry has become a very fun and easy task with this machine . And the sleek design elevates the laundry room
amazing and beautiful dryer!
[This review was collected as part of a promotion.] Great dryer- it does a tremendous job on every mode ive tried. Many usable options. And the hookup to smart things makes it really easy to check in on a laundry load or restart the machine or customize settings and see data on my usage. The bespoke look is perfect for my new house and matches my bespoke fridge as well.
Huge size and shortest time to dry huge load!!!!!
[This review was collected as part of a promotion.] look at the beauty! big size and short time! the steam fresh option is great and you feel the clothes as new. we bought it 1 month ago and have used it couple of times and my wife is happiest lady :-D .. don't think go for it. you will love it the product that you get in this price!!! the biggest feature is you can control dryer from washer controls in the middle!!!
Samsung Dryer
[This review was collected as part of a promotion.] This would be a perfect dryer if the preset drying options actually dried my clothes completely. This may be a problem with the machine’s drying sensor. For example, if you choose the drying option for towels, your towels are only dry a third of the way. Start the towel cycle again and it shuts off only after a few minutes because it’s sensing the towels are already dry - when clearly they’re not. A way around this is using the timed dry option. That’s okay when you’re drying on high heat but not low or no heat, though. So if you’re attracted by the preset drying options that will actually get your clothes dry, look for another dryer.
Confusing dryer options/settings
[This review was collected as part of a promotion.] I do like this dryer but it does take some getting used to. Because of its artificial intelligence it's not like you just turn a dial. So many options for temperature and types of material. What is hard is learning the right setting and how to program. So often I think the clothes should be dry and it requires me running it again or it will shut off because it thinks it should be dry. I am learning though and it is probably user error. Beautiful set though!
Dryer won't stop spinning.
After almost two years the dryer doesn't stop spinning. Even after I turn it off, when I close the door it spins even dough it is off. We tried cleaning the vents, resetting the circuit and nothing works. Videos on you tube show how to fix it but I feel like this should not happen. The comments in the video say that many people have problems like mine and some of the comments are dated 7 years back. So how come Samsung doesn't fix this problem for 7 years? They invest in Smart things , functions such as starting your circle remotely but what we need is just working dryer. If I can't turn it in/off and it keeps spinning all this functions are USLESS .
Hi there, We understand how frustrating it can be to have a dryer that keeps spinning, and our goal is to help you. We shared a link below with steps to help with your dryer. Samsung dryer will not turn off or stop spinning https://www.samsung.com/us/support/troubleshooting/TSG01001990/ We'd love to speak with you to provide more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us 4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Please provide us with this reference number (1148436617) to help our team pull up your information when you message us. Thank you. -Kimberly
I love this dryer!
[This review was collected as part of a promotion.] My washer and dryer recently stopped working after a long life, and I was fortunate enough to find the Bespoke dryer ( and washer ) which not only saved space in my house but runs quite and has a higher capacity for more clothes.