Totally thrilled to have just installed this generator, when Tropical Storm Zeta blew through our city leaving many without power for 3-4 days! It kicked on, exactly as promised, and kept our family safe & comfortable. With 3 people working remotely from home during the pandemic, the necessity of power was not an oversight. It’s a reasonable expense for comfort & peace of mind!

I just had my Generac generator installed yesterday. What a relief to know we are now fully covered in the event of another power outage. I had a Generac portable unit for years, however with the last two power outages I was unable to purchase gas. Now we are no longer in need of gas as I have propane supply to last numerous days of constant run.

I haven’t had to use it yet, but I am sure that when the power does go out, I will be set to go. The team was wonderful from the first contact on the phone to the installers. Everyone is knowledgeable and patient and very helpful. All of my questions were answered and any hesitation I had has disappeared. I had a couple of questions after installation and the woman on the phone answered them all. Adams electric in WI did the installation and gets 5 stars.

I live in a rural area that has suffered multiple power outages during the 11 years that I have lived here lasting from a few minutes to almost 4 days in length. The Generac whole house generator gives me peace of mind knowing that I will not lose power for multiple days again, that my frozen food will not go bad, and that I will be able to continue to live independently. It was installed yesterday. The gentlemen from Raddant Electric Service in Shawano, WI who did the installation were attentive, provided excellent information, and kept me apprised of their progress. Well done!

For unknown reasons we've recently been experiencing more frequent power outages in the Ohio region than we have in the past 20 years. In June we went 4 days in 95 deg. temperatures without power. On day 3 we decided as soon as possible we'd be getting a standby generator. Close friends who have Generac Generators highly recommended the units and Riverside Electric, our installers. 3 Days after Thanksgiving, the install was completed by our Dealer. 4 Days after Thanksgiving we had a 1 hour power outage with a house full of family guest staying after the holidays. No one, including my wife and I knew we'd experienced an outage until we woke to find text messages from our power company and Mobile Link that our generator had been keeping us fully powered throughout the outage. We didn't even hear the generator run! We are thoroughly impressed with the quality and responsiveness of our new generator. Can't recommend it enough. Unfortunately, I suspect we are going to need it even more in the coming future.

Ordered from Home Depot September 17th and arrived September 27th. Great delivery service. They set it down right where I needed to install. Beats paying the mark-up at Generator Super Center. The unit works great! Did not lose a beat when the power went off. The noise level was not noticeable from inside the house. Murphy Electric installed and did a very professional job.

We are very happy with our recent purchase of the 18KW Guardian compatible Wifi and it was just fantastic to hear for the first time the noise coming from outside in a matter of seconds after a recent power outage. No more worries for getting water in our basement, just peace of mind from now on. Plus, no more freezing in the winter, especially after experiencing up to 17 days without electricity.

This is my second whole house generator,the first was a 13kw installed 12 years ago. Decided to up grade to a 22kw because my load over the years has increased.it is quieter than the previous unit ,starts quickly when power is lost.Should be trouble free like the previous unit.

It is hard to review a product that was installed on April 4, 2023 and still not operational. There have been multiple delays (installation, correcting gas line, failing electrical inspection and a faulty part). In addition, they get in no hurry to address these problems with 2 to 3 weeks in between each issue. 2 1/2 months later we have what is essentially a very expensive lawn ornament. I am hoping that we might have a working generator by no later than fall at this rate. Very frustrated and completely unsatisfied with not only Generac themselves, but their approved installer as well

Amazing the ease of Installation. The Smart Management Modules were easily installed and what a great idea. Very versatile design that covered several requirements in our installation. Open the lid on the Generator and quality is noticed immediately. Even making maintenance easy and simple was designed into the product.