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Customer reviews for 22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch for
22,000 Watt Generac Guardian Series WiFi-Enabled , NG Standby Generator With 200A Automatic Transfer Switch
4.8 out of 5 stars
stars3,086 ratings3,045 reviews
  1. 5 stars86% (2,669)
  2. 4 stars9% (270)
  3. 3 stars2% (74)
  4. 2 stars1% (16)
  5. 1 star2% (57)

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Showing 1,261-1,270 of 3,045 reviews
Dec 16, 2018
Pag13
5 out of 5 stars review

Great installation

Fine crew installed my generac today. Tapped into a natural gas line, put in the transfer panel, put the unit on the pad and hooked it up. Tested fine! Almost looking forward to a power outage. Real peace of mind, winter or summer, We will have heat in the cold up here in upstate NY and AC in the summer. No worry about food spoiling and having to light candles and sitting around unable to even read a book. We opted to have the whole house and out buildings covered. I can even go out to my garage to work!

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Jul 19, 2021
Umpy
5 out of 5 stars review

reliable, quiet

We are relieved to have this whole house Generac generator installed as a feature of our home. It is reliable and quiet during the weekly testing. We have had any power outages since the installment but are confident it service our home in the event of an outage.

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Jul 2, 2021
Daniel
5 out of 5 stars review

Outstanding customer service.

Recently installed 22K generator on new residential construction and finalized hookup with electrician and plumber on July 1. When I asked if they were going to get it set up they both said they just install their part and said to call Generac. I called customer support this morning, July 2 and when I told this wonderful lady what I needed, she said we can do this over the phone. We registered the unit and she was very professional in getting the information and where to find it. I then went outside to the generator and she walked me thru the set up in a matter of minutes. She then reminded me if I need anything else, we're here for you 24/7. What a great experience and greater customer service. Hats off to Generac for this outstanding customer service representative.

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Oct 17, 2023
Gregg
5 out of 5 stars review

Great!

Total Power Solutions installed ours in 2 days. Didn’t have to wait for months like the bigger dealers. Runs our 2000sq ft house completely. Looks great. Feel secure knowing we are protected from power outages. The houses now depend on wi fi and even medical equipment. We live in a hurricane area and get freezes too. Glad we got this.

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May 12, 2023
SM
5 out of 5 stars review

Haven't needed it yet, but ...

The generator surprised us the first time the weekly 10-minute automatic "exercise" mode turned on, but since then we hardly notice it. The box itself is not bad looking, and seems secure; I like that it locks shut. We've had no power outages (knock on wood), so we haven't really used it yet, but it does provide a peace of mind that we didn't have before.

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Oct 30, 2021
Hal57
5 out of 5 stars review

Quality Product & Company

From the beginning of the process to today’s delivery, everyone at Electrical System of Maine (ESM) in Auburn has been great to work with. A very professional but down to earth group of people. Having done my homework I’m sure I got the best deal with this company for such a high quality product! From Michelle in the office to the two guys who did a masterful job wiring my house for installation and the installation itself…a very big thank-you!! You all patiently answered any & all of my questions. And as a promise to them….I suggest that their boss/owner hook them up with home generators for them and their families (take care of the ones who take care of you/your business)!!

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Dec 1, 2019
Dyerian
5 out of 5 stars review

Wonderful peace of mind

I live in an older subdivision built many years ago with above ground power running between large fenced yards. This means trees are never trimmed. A storm and we loose power. Wind? Power loss. A calm, cloudless sunny day? Those too thanks to squirrels not understanding transformers. It was late this spring after my third outage in two months, two over 24 hours, that I finally pulled the plug. Install of our 4022 wasn’t until September by Tek Electric, and as predicted the install kept the power stable for months. The first outage was the Wednesday before Thanksgiving, 20 minutes before we were supposed to get on the road for a 10 hour drive. Pre-generator, I’d have considered canceling the drive and at a minimum, pre-emptively emptied the fridge and freezer into the garbage since I had a neighbor putting garbage out on Friday. As it was, I just texted the neighbor and asked if he could shut the generator off for a bit to cool down if it was still running in 24 hours. I only needed the generator for just over 2 hours, which I was able to confirm down the road with MobileLink. A much more pleasant experience than either dumping my food or delaying the Thanksgiving drive.

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Sep 9, 2019
Ray55
5 out of 5 stars review

Works great

Works as advertised.. Power went off and a few seconds later the generator comes on and powers the entire house. We are able to run both our central AC units while simultaneously running the washer/dryer, two refrigerators, pool pump, and various lights, fans, T.V.'s, computers etc with no interruption..

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Apr 8, 2024
NaoiseColgan
1 out of 5 stars review

Zero for three when needed

Bought this generator a few years ago and have done annual service. It has failed all three times it was needed. Local dealer has looked at it, but doesn’t have a clue. Do not buy this product, it will let you down when you need it!!! Generac will just send you to a dealer, no ownership. Expensive product, completely useless!!

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May 16, 2023
MsGo4it
5 out of 5 stars review

Generac

Everything from first contact to final installation was top notch. When I called for an estimate they were out within a week and one week later the unit was installed. I highly recommend Generac and mLine Electric is professional, courteous, prompt, attentive, and excellent. Thank you.

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