Hey there Rick. We appreciate you letting us know about what's going on with your LG washer-dryer combo unit. We want to ensure your unit is working at 100% so you can start using its many features and have a great experience with it. To allow us to look into this further, please send us a private message on social media at @LGUSSupport with your contact details and model number. Our team is ready to lend a hand! *Josh

Hello, Violet! Thanks for sharing the love for your LG WM6998HBA! Always great hearing when a new all‑in‑one wins you over — those smart features and the ease of use really do make laundry feel a lot less like a chore. If you ever need anything down the road, feel free to reach out to @LGUSSupport. ^James

Hey there. Glad to hear you're enjoying the space-saving design! Having both a washer and dryer in one unit makes laundry so much more convenient. It’s a great way to simplify your routine while still getting excellent performance! ^ Diego

Hey there! We appreciate you sharing this with us. We want you to be able to set the tone for a great day, because nothing is like slipping into freshly laundered clothes, especially when you can breeze through the cycle in a flash! We have this helpful guide that'll provide you with approximate times for the desired cycles here: http://spr.ly/6421STFId. If your cycle is longer than usual, please private message us on social media @LGUSSupport with your contact information. We'll be happy to help! ^Joslyn

Hey Heather. We love to hear you love your LG All-in-One WashCombo! Its space-saving design, smart features, and hassle-free wash-and-dry cycle make laundry more manageable than ever. Enjoy the convenience, and keep loving your effortless laundry experience! For more feedback or questions, private message us on social media @LGUSSupport​. Thanks for choosing LG to be part of your home!​​​​ ^David #LifeisGood

Hi Kc, thank you for sharing your feedback on the LG WashCombo™ All‑in‑One Washer/Dryer, model WM6998HBA. We’re glad to hear it’s been a great fit for your space and that you’re happy with its performance so far. The combination of a large capacity and ventless design really makes it ideal for smaller areas without sacrificing convenience. If you ever need assistance with your WashCombo™, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️

Hi there, Thanks for the awesome review about our product. We're so pleased to know it's working just as it should and that you're enjoying it so much! As we promised, we strive to developed and understand our customer needs and exceed their expectations. Once again, thank you for choosing LG!

Hey there Debbie! Let's help get your LG washer/dryer combo to drain again so you can get back to enjoying it. This link (http://spr.ly/6426Sc0nQ) can provide you with troubleshooting tips to help get your washer to drain again. So we can make sure everything is working at 100%, please send us a private message on social media at @LGUSSupport with your contact details and model number, and we'll be ready to help! *Josh