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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology
3.9 out of 5 stars
stars
878 ratings878 reviews
  1. 5 stars60% (529)
  2. 4 stars14% (119)
  3. 3 stars5% (42)
  4. 2 stars4% (33)
  5. 1 star18% (155)
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Showing 821-830 of 878 reviews
Jun 30, 2024
Reviewer name: TK A
5 out of 5 stars
5 out of 5 stars review

Space saver

[This review was collected as part of a promotion.] Like the all in one and I don't need two machines!

Review from lg.com
Helpful?656FAJGUECN613605952402
Jan 1, 2025
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Awesome combo!

[This review was collected as part of a promotion.] I love it!!! It works great! All the reviews about the drying we have not had any issues with.

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG Digital Care Team - Diego

Hey there. Its so awesome that you're loving the amazing power and efficiency of the LG WashCombo™! Here's to your new LG WashCombo and to easy laundry days ahead! 🥂 ^ Diego

Jan 27, 2025
Reviewer name: Old3folks
2 out of 5 stars
2 out of 5 stars review

Never will be a recommendation

wrinkly clothes, any trash in your clothes is deposits around the gasket and pet hair is just up to you white clothes. Very disappointing

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG Digital Care Team

Hey there! Let's help you make the most of your LG washer/dryer combo so everything can be fully dried the way it should be. We'd be happy to provide you with this link (https://tinyurl.com/25slu2wm) as well as this YouTube video (https://www.youtube.com/watch?v=P_VUFyoMCRU) to help improve the drying performance of your combo unit. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting tips you've tried, and we'll be ready to help you further! *Josh

Mar 3, 2025
Reviewer name: Mike1517
5 out of 5 stars
5 out of 5 stars review

Great Space Saver!

Excellent product! It fits so neatly in a typical washer/dyer room and leaves additional room for shelving, etc. Cleans great.

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG Digital Care Team

Hey there. We love hearing how well it fits into your space! Saving room for extra storage while still delivering great cleaning performance is a win-win. Enjoy your washer! ^ Diego

Sep 13, 2024
Reviewer name: Foxtrot Uniform
4 out of 5 stars
4 out of 5 stars review

A work in progress with frequent software update

[This review was collected as part of a promotion.] Not drying or will not stop drying! I think we are Beta testers!

Review from lg.com
Helpful?656FAJGUECN613605952402
Jan 13, 2025
Reviewer name: Abram
1 out of 5 stars
1 out of 5 stars review

Terrible Machine

[This review was collected as part of a promotion.] It leaks and takes between 8 and 20 hours to complete a load of laundry. Do not buy.

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG

Hi there. Thank you for sharing your experience with us. We understand your WM6998HBA washer is leaking and taking an extended amount of time to finish a load. We can understand how concerning that must be, and we want to help resolve these issues for you. To start, we recommend checking the door seal for any debris or damage that might be causing the leak. Additionally, if your washer's load is unbalanced or overloaded, it can contribute to longer cycle times. Ensure that your washer is level and properly balanced to help improve its efficiency. Please send us a private message on Social Media @LGUSSupport, and we’ll be happy to assist you further and help find a solution to these issues. Thank you for your patience, and we look forward to resolving this for you. —Avril

Apr 4, 2024
Reviewer name: Ciscop15
5 out of 5 stars
5 out of 5 stars review

Great Combo!

[This review was collected as part of a promotion.] Great Machine, save time and energy. Don't need to load another dryer machine , super easy

Review from lg.com
Helpful?656FAJGUECN613605952402
Oct 6, 2024
Reviewer name: Bbbs
3 out of 5 stars
3 out of 5 stars review

Great product

Filter issues lint gathers all around the seal of the drum and the initial filter allowed lint to get on the fins of the coil

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG Digital Care Team

Hey there! We appreciate you letting us know about the lint building up in your LG washer/dryer combo unit, and we want to make sure everything is working as it should. We recommend cleaning out the gaskets regularly to ensure that no excess lint builds up in the unit during the cycles as well as emptying out any pockets of excess paper or lint. We'd also be happy to provide you with this link (http://spr.ly/6421UYjsl), which offers additional troubleshooting tips. If you're still experiencing lint, please send us a private message on social media at @LGUSSupport with your contact details, model number, and the troubleshooting you've already tried, and we'll be ready to help! *Josh

Dec 16, 2024
Reviewer name: D50000
3 out of 5 stars
3 out of 5 stars review

not to sure yet

[This review was collected as part of a promotion.] takes a very long time to dry and we have to manually turn it off- other wise it keeps going

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG Social

Thank you for your feedback! We're glad you reached out, and we understand how important it is to have your dryer working efficiently. To help resolve the issue, we invite you to check out our troubleshooting guide here: https://tinyurl.com/279dttnu, which includes tips on common causes and solutions for drying performance. If you need further assistance, feel free to send us a private message on social media @LGUSSupport with your contact details, model number, and any troubleshooting steps you’ve tried. We’re here to help and are committed to ensuring your dryer performs as expected. Thank you for your patience, and we look forward to helping you! 😊 ^Anthony

Dec 8, 2024
Reviewer name: ConnieT
5 out of 5 stars
5 out of 5 stars review

Love combo washer/dryer

I love the machine except for one thing I have to remove six screws in order to clean the filter out.

Review from lg.com
Helpful?656FAJGUECN613605952402
reply from LG Digital Care Team

Hi Connie, we appreciate you sharing your experience with the LG WashCombo™ All‑in‑One 5.0 cu. ft. Ventless Washer/Dryer Combo with Inverter HeatPump™ Technology, model WM6998HBA. It’s great to hear you’re enjoying the unit overall. For the filter, you can reduce how often you need to remove the panel by running the built‑in Tub Clean cycle regularly, which helps keep lint buildup lower between manual cleanings. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️