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Customer reviews for LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology for
LG 5.0 cu. ft. All-in-One Washer & Dryer Combo w/ Inverter HeatPump Technology
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Showing 791-800 of 840 reviews
Jul 7, 2024
Shellycs
1 out of 5 stars review

Drying time is awful

It takes hours to dry one load. Normal dry setting 2, yes 2 hours! Clearing lint from inside tub is a job.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG

Hi there. Thank you for reaching us. I'm so sorry to hear that you're experiencing issues with your LG WM6998HBA washer's drying performance. I can imagine how frustrating it must be to wait for hours for a single load to dry, and having to deal with the hassle of clearing lint from the tub is just added stress. I want to acknowledge your disappointment and assure you that we take all customer concerns seriously. Drying times should be efficient and convenient, not a source of frustration. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Oct 7, 2024
Anonymous
5 out of 5 stars review

Absolutely love this unit.

[This review was collected as part of a promotion.] Performs better than we anticipated!!! It’s great!

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG

Hello, Brad! We appreciate you sharing your experience with your LG Washer Dryer Combo. It’s great hearing that it’s performing even better than expected — that kind of standout efficiency is exactly what we aim to deliver, and we’re glad this LG unit is bringing that extra level of convenience to your home! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James

Jul 16, 2024
RichP1492
1 out of 5 stars review

Run-around on repairs

[This review was collected as part of a promotion.] Purchased this product for the time savings, lasted about 3 days and then the problems began.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG

Hi there. Thank you for reaching us. We're really sorry to hear that your new LG WM6998HBA Washing Machine is having problems just days after you bought it. We can imagine how frustrating it must be to have issues with something that was supposed to make your life easier. First of all, We want to say that I understand your disappointment. You expected this washing machine to save you time and make laundry easier, but instead, it's causing you more stress. We know that 3 days is a very short time for any appliance to stop working, and we want to do better. As a representative of LG, We're here to help fix this issue and make sure you get the reliable performance you deserve from our products. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Oct 24, 2024
JackF345
5 out of 5 stars review

Easy to use.

I bought this for use in a small utility room. It saves space and allows a folding table next to it.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team

Hey Jack. Thanks for sharing your experience with your LG All-in-One WashCombo! It’s great to hear how its compact design is a perfect fit for your small utility room, freeing up space for a folding table. It’s all about making your space work smarter, not harder! For more feedback or questions, private message us on social media @LGUSSupport​. Thanks for letting LG elevate your laundry room!​​ ^David

Jan 17, 2025
CrissyB
1 out of 5 stars review

Buyer’s Remorse!

I’ve already had a services tech out once. I have requested further repair twice without a response.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG

Hello there! Thank you for sharing your experience with the WM6998HBA. We understand how frustrating it must be to face delays in getting a response after already having a technician out for repairs. Your time and satisfaction are important to us, and we want to ensure this is addressed promptly. Please send us a private message via @LGUSSupport with your details so we can review your case and work toward a resolution as quickly as possible. We appreciate your patience and the opportunity to assist you further. -Junel

Sep 13, 2024
Foxtrot Uniform
4 out of 5 stars review

A work in progress with frequent software update

[This review was collected as part of a promotion.] Not drying or will not stop drying! I think we are Beta testers!

Review from lg.com
Helpful?2DWHDZALPB5313605952402
Dec 2, 2024
kc77
5 out of 5 stars review

Great unit for small space

I purchased this 5.0 cu ft washer/dryer combo a month ago and I am happy with it so far.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team

Hi Kc, thank you for sharing your feedback on the LG WashCombo™ All‑in‑One Washer/Dryer, model WM6998HBA. We’re glad to hear it’s been a great fit for your space and that you’re happy with its performance so far. The combination of a large capacity and ventless design really makes it ideal for smaller areas without sacrificing convenience. If you ever need assistance with your WashCombo™, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️

Dec 17, 2024
Charles Park
5 out of 5 stars review

Great product

Excellent product. It works great so far and really convinent.

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team

Hi Charles, thank you for sharing your feedback on the WM6998HBA. It’s great to hear the WashCombo™ has been working so well for you. Its all‑in‑one design and smart features make everyday laundry much more convenient, and it’s wonderful to know it’s been a strong fit so far. #LifesGood ❤️ For further support, feel free to email lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich

Mar 29, 2025
GJLI
5 out of 5 stars review

I have LG products, and I like them! This new technology is really good! It's quiet and smooth!

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG Digital Care Team - Joseph

Hey there! Three days in and already 'so far so good' – that's a great start! 😊 We're glad you're enjoying your LG WashCombo! We totally get that it might take a bit to get the hang of all the features, but we're confident you'll be a pro in no time! To help you get acquainted with all the amazing settings and capabilities, we highly recommend checking out your owner's manual. It's like having a personal guide to your WashCombo, packed with tips, tricks, and detailed explanations of everything your machine can do. You can download a copy at https://www.lg.com/us/support/product/lg-WM6998HVA.ASSEEUS under Manuals & Software. 📲 We're here to help you make the most of your WashCombo, and we're always happy to chat on social media @LGUSSupport if you have any questions along the way! *Joseph

Jul 23, 2024
Grayson3
5 out of 5 stars review

Great features

I bought it Luke a month ago,and I can't be happier

Review from lg.com
Helpful?2DWHDZALPB5313605952402
reply from LG

Hi, Grayson. Thanks for sharing your experience with us. It’s wonderful to hear that your LG WashCombo (WM6998HBA) model has been making you so happy after a month of use. This model’s convenience and performance truly stand out in everyday laundry. For more details about the product, visit https://www.lg.com/us/washers-dryers/lg-wm6998hba. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy