Hey there! Let's help get your laundry dry as quickly as possible in your LG washer/dryer combo unit so you can truly enjoy it. We'd be happy to provide you with this YouTube video (https://www.youtube.com/watch?v=y6ZpcvjFcvo&t=172s), which talks about long drying times for combo units. We'd also be happy to provide this link (https://tinyurl.com/29bv73gz), which offers tips to help maintain your water pump from being clogged too often. Please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried. We're here, and we're ready to help! *Josh

Hey there Casey! We want you to fully enjoy your LG WashCombo. Here are some troubleshooting steps to make sure your clothes get dried properly: First, check for any airflow blockage and make sure to clean the lint filter after each load. Here's a quick link to the Filter Maintenance Guide: http://spr.ly/6427UAMgZ. Also, ensure that the unit is leveled, as an unlevel washer can affect sensor performance. Make sure the software is up to date using our LG ThinQ App. If you have any other concerns, please don't hesitate to reach out by sending a private message on social media to @LGUSSupport. We're here to help in any way we can! ~Ivy

Hi, Brittany. We noticed your review appears to be blank, so we weren’t able to catch the details of your message. If you need support with your LG product, feel free to send us a direct message at @LGUSSupport so we can assist you further. In the meantime, you can also explore helpful resources on our official website: https://www.lg.com/us/support Looking forward to hearing from you! ^James.

Hi there, Thank you for sharing your experience with us regarding the WM6998HBA dryer. We understand that having a non-functional dryer is frustrating, and we understand your situation. To help troubleshoot, please check if the dryer is properly connected to the power source and ensure that the door is fully closed. Sometimes, a simple reset can also resolve the issue. Please send us a private message on Social Media @LGUSSupport so we can provide you with personalized assistance and work towards a resolution. We’re here to support you and ensure your dryer is up and running smoothly. Thank you for your patience. —Renzo

Hi, there. Thank you for sharing your experience with us. It’s great to hear that your LG LG Wash Combo (WM6998HBA) model is performing well so far. This all‑in‑one washer‑dryer is designed with an Ultra Large Capacity, TurboWash 360, and Inverter HeatPump Drying, helping deliver powerful cleaning and efficient drying in one convenient unit. If you need further assistance, please email us at lgdigitalcare@lg.sprinklrsupport.com. #Life’s Good❤️ ‑LG Digital Care Team ^Juvy

Hey there! We want to help turn your washer/dryer combo unit from a nightmare to a dream come true. So we can look into this further with you, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about what's happening with your unit. We're here, and we're ready to help! *Josh

That's great to read! We're so glad you're loving the efficiency and time-saving convenience of your washer/dryer combo. If you're looking to make laundry even easier, you might love our LG Styler steam closet which is perfect for refreshing clothes and reducing wrinkles. Thank you for choosing LG, for questions on models, reach our product specialist for an additional discount here: https://www.lg.com/us/chat-support-live-agent. ^Jose

Hello there! Thank you for sharing your experience with the WM6998HBA. We understand how frustrating it must be to face delays in getting a response after already having a technician out for repairs. Your time and satisfaction are important to us, and we want to ensure this is addressed promptly. Please send us a private message via @LGUSSupport with your details so we can review your case and work toward a resolution as quickly as possible. We appreciate your patience and the opportunity to assist you further. -Junel

Hey there. We're glad LG was able to accommodate your busy lifestyle and hope to keep helping you make laundry day a breeze for many years to come. ^ Diego