Hey there! We want laundry day to be as smooth as possible for you. With so many settings, it can take a bit of getting used to, but we’re here to help you feel comfortable with your new washer. Let’s look at the softener settings to make sure everything is set up right and make selecting cycles easier for you. Send us a private message on social media @LGUSSupport—we’d be glad to provide tips and walk you through each step! ^ Diego

Thanks for your glowing feedback, Skyler! 😊 It’s great to hear that you’re loving the convenience of your LG all-in-one WashCombo. Just toss in your laundry and let it handle the rest—truly a time-saver! If you ever need help or have questions, we're always here to help on social media @LGUSSupport. Happy washing! ✨*Joseph

Hey there! We want to make sure that you have a great experience with your LG washer/dryer combo unit and are more than happy to help make that happen. These links can help with lint (https://tinyurl.com/2yamnsg8) and drying times (https://tinyurl.com/2cnfy8e3) for your unit to help get it working at 100%. So we can make sure that you're taken care of, please send us a private message on social media at @LGUSSupport with your contact details, model number, and details about any troubleshooting you've tried, and we'll be ready to help! *Josh

Hello there, thank you for taking the time to share your thoughts about your LG WashCombo All‑in‑One 5.0 cu ft Ventless Washer/Dryer, model WM6998HBA. It’s wonderful to hear how much you’re enjoying it. When a machine handles so many steps on its own and delivers the kind of results you’re seeing, laundry really does become a whole lot easier. Your enthusiasm says everything about how well it’s working for you. If you ever need support, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. LG Digital Care Team ^Rich #LifesGood

Hello, we appreciate you getting in touch with us, and we sincerely regret any inconvenience you may be experiencing at this time. In order for us to help you with this matter, we do invite you to contact us personally. If you need additional help, don't hesitate to give us a call, we would be pleased to help. You can reach us at 1-888-542-2623 from Monday-Sunday, 8a.m. to 9 p.m. Eastern Time.

Hi, Kar. We appreciate you sharing your experience with the LG Wash Combo (WM6998HBA) model. We understand how much convenience an all‑in‑one combo can bring, and it’s great to hear you’re loving how it performs overall. Wiping the door gasket after each wash‑dry cycle is a helpful habit, but one step that can make it easier is to run the Tub Clean cycle regularly. This helps reduce moisture buildup inside the drum and gasket, which can lessen how much wiping is needed after daily use. Still, it’s wonderful to know that even with that small extra step, you’d rate it a full 5 and are enjoying everything the machine offers. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ – LG Digital Care Team ^Juvy

Hey! Thanks for sharing your feedback about your washer/dryer combo. It's super important to stay on top of appliance maintenance, and we want to make sure you feel at ease cleaning your filters. Check out this awesome video tutorial that will guide you through the process step by step: http://spr.ly/6423UD5wf. If you've got any questions or need help, feel free to hit us up on social media at @LGUSSupport. We're here for you! ~ Ivy

Hey Sharon. Thanks for your feedback on your LG All-in-one wash combo! We’re so glad to hear it’s made laundry day simpler and more enjoyable for you. It’s great that you’re also getting more space in your laundry room—such a nice bonus! Your recommendation means a lot! For more feedback or questions, private message us on social media @LGUSSupport . Thanks for choosing LG to be part of your home!