Hey Drew! Thanks so much for the awesome review! We’re so glad to hear that your LG WashTower™ is saving you space while looking sleek. It’s great that the ThinQ app is making your laundry day easier with minimal effort—laundry should definitely be this convenient! If you ever need anything or want to share the love, you can also connect with us on social media @LGUSSupport. Thanks again for choosing LG, and enjoy those effortless laundry days! ^Joslyn

Hey there. Congrats on your awesome new LG All-in-One WashTower! It's fantastic to hear it fits perfectly in your small laundry room. With no-vent installation, you're all set up in no time! We’re so happy it’s making life easier for you. For more feedback or questions, private message us on social media @LGUSSupport . Thanks for making LG a part of your home! ^David #LifeisGood

Thank you for sharing your experience Tom! We’re so glad to hear that your second washer/dryer is working as it should. We truly value your feedback, and while we understand that your first experience wasn't up to par, we’re excited to have earned your trust with this purchase. If you ever need any assistance, don’t hesitate to reach out, we're just a PM away on our social media platforms @LGUSSupport—we’re always here to help! ^Anthony

Hey there! With AI-powered features and a generous, roomy drum, the LG washer/dryer combo makes laundry easier and more efficient. If you ever need support, just reach out to us on social media at @LGUSSupport. We’ve got you covered! *Josh

Hi there, we see that the drum roll you received wasn't exactly the sound that we were aiming for. We're here too dry the tears away. Thank you for bringing this to our attention. Please allow us to clear up the scene. Send a private message to our social media team using the handle @LGUSSupport with the serial/model number and a good phone number so that we can call this issue a thing of the past. ~Tanisha

Hi, there. Thank you for sharing your experience with the LG Wash Combo (WM6998HBA) model. We're sorry to hear about the challenges you've experienced with your unit. We strive to provide reliable, high-quality products that meet our customer's needs. You may visit https://www.lg.com/us/support/help-library/lg-washer-troubleshooting-unresponsive-washer-buttons--20152367429605. For further assistance, please reach out to us on social media @LGUSSupport. ^Juvy

Hey there! Nothing makes wash, dry, repeat easier than using your LG washer/dryer combo. Laundry day can be even easier with an LG Sidekick Pedestal washer, and our Better Life Pro Specialist teams can help set you up with one and even offer you a discount. All you need to do is follow this link (https://www.lg.com/us/chat-support-live-agent), and our teams will help you out. If you ever need help with your combo unit in the future, we're just a private message away on social media at @LGUSSupport! *Josh

Hi Pica, thank you for sharing your experience with the LG WashCombo™ All‑in‑One 5.0 cu. ft. Mega Capacity Washer/Dryer, model WM6998HBA. It’s great to hear that everything has been running smoothly since delivery and that you’re already enjoying the features and convenience of the all‑in‑one design. Loving it right from the start is exactly what we hope for. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. ^Rich #LifesGood ❤️