Hi there. We realize you're not able to take full advantage of your dryer and our team would like to help get this issue resolved. Please reach out to our social media team at the handle @LGUSSupport. Send us a PM with your phone number and dryer information (model and serial numbers). It would be our pleasure to assist! ^Chris

We believe in providing you with high-quality products, and we are concerned about your LG Dryer having heating issues only a month after purchase! This is not what we intended for you. To rectify this situation, we'd like to look into it further. Please send us a direct message on Facebook or Twitter using the hashtag @LGUSSupport and include the dryer's model and serial numbers. Our priority is to get this resolved as soon as possible for you! ~Rita

Hi, there. Thanks for taking the time to share your experience. It’s great to hear your LG Dryer (DLE6100W) model is drying well and running quietly. This model’s straightforward design and dependable results make it a strong fit for everyday laundry needs, and we’re glad it’s been a solid addition to your home. For more guidance, visit https://www.lg.com/us/support/product/lg-DLE6100W.ABWEEUS. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ ‑LG Digital Care Team ^Juvy

We appreciate you sharing your experience with the DLG6101M dryer, we know how important heating systems are and want to have a closer look at your unit. Be sure to reach us at LGDigitalCare@LG.SprinklrSupport.com with your contact information and details on when this occured. We're here for you! ^Jose

Hey Martin! Thanks for sharing your LG Dryer experience with us. Part of keeping laundry day easy is being able to see what's going on inside the drum properly. We appreciate your feedback on the need for a drum light, as we're always looking for the best ways to improve the laundry experience for our cherished customers. While a drum light may not be featured on this model, keeping your laundry room well-lit may help improve the visibility inside the dryer when loading or unloading your items. If you ever need help in the future, feel free to get in touch with us on social media @LGUSSupport. We're always available to help! *Joseph

Hi. Thanks for reaching out about your LG Dryer. Towels are one of the heaviest, most absorbent items you can dry, so the settings you choose make a big difference in how long the cycle takes. Your note about extended dry times helps show exactly what you’re seeing with your new LG unit. For the best results with towels, LG recommends using Heavy Duty, Towels, or Normal with High Heat, depending on your model. This page offers helpful guidance on cycle use and drying performance: https://www.lg.com/us/support/help-library/lg-dryer-electric-laundry-is-not-drying-well--20154774023740 To allow us to properly investigate the details of your specific product model and to see how we can assist with your drying‑related issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to the link above for reference on the specific issue you're encountering. ^James