Skip to Main Content
Sams Club
Sams Club
Customer reviews for Samsung 28 Cu. Ft. 4-Door Refrigerator w/ FlexZone Drawer (Choose Color) for
Samsung 28 Cu. Ft. 4-Door Refrigerator w/ FlexZone Drawer (Choose Color)

Member photos

  • +146 images
Sort by |
Showing 101-110 of 593 reviews
Nov 12, 2019
Michael1966a
5 out of 5 stars review

Best Refrigerator!

[This review was collected as part of a promotion.] Love this refrigerator. Looks great in our kitchen. Sleek design and definitely resists fingerprints, even with a kid who takes pleasure in putting handprints on things. Love the drawer for lunch meat, cheeses and meat. Very convenient not having to open the fridge for our most used items. I love that the buttons to adjust temp, etc is inside the fridge instead of outside where little fingers can mess with them. Ice dispenses quickly and we have never run out, even with my wife who loves LOTS of ice in her drinks. Cooled quickly after installation. Would definitely recommend this to my friends.

Review from The Insiders
Helpful?26R92L7T96M513605802684
reply from Samsung Cares

Excellence is producing everyday products extraordinarily well! So pleased to hear that the WOW factor has been achieved with your Samsung refrigerator. We appreciate your recommendations and welcome you to the Samsung experience. ^Cat

Mar 6, 2024
DG in PA
2 out of 5 stars review

Ice maker stinks

I have owned for 7 years and would tell everyone who looks at SAMSUNG, DO NOT buy one with an in door ice dispenser. It will break and become useless within a year. Samsung has a serious design flaw that can't be fixed. It will never be fixed. Get a different model if you want ice.

Review from Samsung US
Helpful?26R92L7T96M513605802684
reply from SEA Care

Hello there, Thank you for sharing your experience. We want to know more details about the refrigerator and determine how we can best help you. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1146929713 to help our team pull up your information when you message us. Have a great day. ^Aloe

Jun 8, 2019
Camel707
5 out of 5 stars review

Great refrigerator

[This review was collected as part of a promotion.] I love how cold the fridge keeps and that the temperatures for each part of the fridge and freezer are adjustable. The buttons inside are a little hard to navigate but using the app to control the fridge/freezer temp is much easier to use. I really like the feature where it sends an alert to my phone if the door has been left open. My 5 year old can go into the flex drawer and get her after school snacks with ease and also the freezer. She can get ice and water herself so it's pretty easy to use. I appreciate the adequate door space and openness of the shelves. it's a wonderful fridge and we are happy with it.

Review from The Insiders
Helpful?26R92L7T96M513605802684
reply from Samsung Cares

Samsung is happy to hear that you found that perfect fit for your family with the quality and ample space of our French Door Fridge. Welcome to the Samsung family! ^Cat

May 17, 2022
CpaRich
5 out of 5 stars review

Tons of room & easy to access, Plus so reasonable

[This review was collected as part of a promotion.] Am in a wheelchair, 70 years old, middle class, bought manufactured home, Huge mistake letting seller put Refrigerator in .. as cheap as possible. Worked too long & hard to struggle with old one, Did a ton of research, found this Beauty. Shelves, middle drawer & freezer are sturdy and allows me to access 90% of it from my 'chair .. making my life easier. :)

Review from Samsung US
Helpful?26R92L7T96M513605802684
Jun 28, 2021
Liz B
1 out of 5 stars review

Buyer Beware!!!

I loved this refrigerator when I bought it. Ice maker has been repaired three times. Still not working correctly. Stopped cooling. Had mother board replaced.Had twin fan assembly repaced and temperature senor. Refridge is just a little over 5 years old. Samsung would not repair ongoing problems. STAY AWAY!

Helpful?26R92L7T96M513605802684
reply from Samsung

Hello Liz B! We are sorry to hear that you are having concerns with your refrigerator. I know it can be frustrating. Below I have provided a link the will help you locate an authorized service center in your area if you happen to have additional concerns. (https://www.samsung.com/us/support/service/locations/)Thank you for choosing Samsung.^Nic

Nov 5, 2020
Jenny
3 out of 5 stars review

Horrible! Never buy anything Samsung

Purchased the fridge, microwave, range, and dishwasher and have nothing but problems with every product the whole time I've owned it! Samsung has admitted they know their products have defective parts and aren't going to fix them! Trust me don't purchase!

Helpful?26R92L7T96M513605802684
reply from Samsung

Jenny, I understand how frustrating it can be when you purchase an appliance and it does not meet your expectations. You are a valued member of the Samsung family and your experience matters to us. I would love to speak to you about this matter. Please feel free to reach out to me directly via one of the following options and reference ticket number #1142592374. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513We thank you for being a part of the Samsung family. ^Lena

Oct 28, 2025
Mike
5 out of 5 stars review

Good frig

[This review was collected as part of a promotion.] I like everything about the refrigerator except that the ice maker sometimes jams up with cubes in the chute in the door. One remedy I'm trying is using the refrigerator at 36°F instead of the standard 37°. I hope that makes the difference. It would be nice if the middle drawer could also freeze things as well but it's not designed for that so I only explain that as what if type thing

Review from Samsung US
Helpful?26R92L7T96M513605802684
Oct 28, 2025
sticker56
5 out of 5 stars review

Nice spacious refrigerator

[This review was collected as part of a promotion.] Refrigerator is well thought out in design. Large capacity and convenient drawer that converts from refrigerated space to freezer when needed. We only have one issue with it and is the left door doesn't stay open when you open it all the way. Otherwise great appliance.

Review from Samsung US
Helpful?26R92L7T96M513605802684
Dec 20, 2025
CFerro
5 out of 5 stars review

Amazing Investment

[This review was collected as part of a promotion.] I love this fridge. So much room for everything. The middle drawer is my favorite. It's great for storing the smaller items you grab more often and the convenience door on the top keeps you from having to open the fridge every time you need condiments.

Review from Samsung US
Helpful?26R92L7T96M513605802684
Nov 3, 2025
Disappointed owner
1 out of 5 stars review

Chronic Ice maker issue

Unfortunately, this issue goes far beyond basic troubleshooting. The ice maker on this model has a well-documented, ongoing problem that many consumers have experienced — myself included. My refrigerator's ice maker has already been repaired four times, and yet the issue continues. At this point, it's clear that this isn't an isolated case or user error — it's a design flaw that needs to be properly addressed. Instead of sending generic replies to make it seem like the issue is being handled, Samsung should step up and offer a replacement or permanent fix for those affected. Consumers deserve a reliable product and genuine support when problems persist after multiple repair attempts. I've been patient and followed every recommended step, but it's time for Samsung to acknowledge the widespread problem and provide a meaningful solution

Review from Samsung US
Helpful?26R92L7T96M513605802684