We had our first trip with them & they worked great. Only thing I’m wondering is why the Zippers inside are facing the wrong way were we can’t unzip them

First set the lock did not work on the smaller bag. Returned the set, ordered another set, both locks worked until on our trip & the larger bag would not unlock.

The build of this luggage set is, undisputably 5-stars for both the larger luggage and carry-on smaller luggage. CARRY ON Most full-service airlines don't bother to check the weight of the carry-on. As for the physical size, it is about 1 inch more than the maximum, but no full-service airline cares as it is insignificant. CHECKED LUGGAGE Super build BUT the check-in luggage is by itself 12.7 lbs when empty. That's the catch and will be a deal breaker especially for those who are constrained by the 50 lbs total check-in weight allowed by airlines. That said, most hardside luggage in this size category is around 11 lbs. So, it is heavier by ~1.7 lbs. That doesn't seem like much but it's a lot when compared to softside-luggage of the same size.

I bought this set Aug of 2023, it seemed durable, lots of decent reviews but when I first used it May of 2024, a dent in the corner followed by a crack in the large, checked suitcase. The exterior shell is no longer intact. I have tried to get a refund or even a new one but the two times I have called today; 5/29, I was placed on hold and hung up on both times. Definitely not satisfied. I am no longer a member due to no available gas station in my area but with this kind of customer service, I may never be one again.

I recently took this luggage on an international trip with 2 transit points- meaning it was handled at 4 airports each way. The luggage made it through with a minor scratch and a slight dent. I have had 4 broken suitcases on the same route in the past one year. I read the details of the luggage and found it was made from 100% polycarbonate and was most likely manufactured by Samsonite. The luggage has smooth wheels that glide on multiple surfaces without much effort. The luggage is hard enough to withstand the rough handling by airport staff and is very impacted resistant. I'm very happy with the purchase and will buy again if needed.

My husband and I both bought the 2 piece Sam’s Club Luggage. It is very comparable to Samsonite. We used it on three European trips. I had to return one set due to a chunk taken out of the wheel during the last trip. It is life time guarantee so there was no trouble with the return. I am reordering.

If there was an option of Zero Star, that's what I would've picked. We had used so many suitcases in the past but never this bad. We bought this in May of 2023. Immediately out of first flight journey, one of the side black stand broke. The next day into the cruise ship, the top right side broke. coming out of the cruise ship, side next to the wheel broke. we had to wrap the suitcase to bring it back home. it's very flimsy and worst material used. I never expected this poor quality and built from SAMS CLUB. I lodged a complaint last year over the chat and the lady confirmed, she will refund the money immediately. but it's been more than a year, they have taken no action against it. Again, never expected such poor customer service from SAMS CLUB either. DO NOT BUY ANY OF THE MEMBERMARK LUGGAGE PRODUCTS. THEY ARE ALL MADE OF SAME CHEAP MATERIALS.

Just returned from an 2-week international trip and the luggage worked so well during my trip. I packed lots of things for the trip and the luggage still had extra room for laundry bags. The size is perfect and they are easy to grab off the baggage claim carousel. It's fantastic:)

I bought this set in April of 2023 and liked it very much. I've used it for a dozen overnight trips a few hours away in our vehicle, and three weeklong cross country trips by air. It has not done well on the longer trips, not having a chance against when in checked baggage. I lost the two legs on one side, leaving sharp screws sticking out. It was too late to get new luggage, so I used the wonder repair Duct Tape. The last trip was the last straw. The scratch at the top corner was broken wide open and I can't trust it for another trip. There was a lot I liked about the case, the size, the wheels, the pockets inside, the inside zippers and the material lining. Sorry it didn't last longer.

Just came back from an Europe trip. The luggage set worked perfect as expected. Love the quality.