Join Now
Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for Member's Mark 2-Piece Hardside Luggage Set, Choose Color for
Member's Mark 2-Piece Hardside Luggage Set, Choose Color
4.5 out of 5 stars
stars
258 ratings109 reviews
  1. 5 stars75% (193)
  2. 4 stars10% (27)
  3. 3 stars6% (16)
  4. 2 stars3% (7)
  5. 1 star6% (15)

Member photos

  • +21 images
Sort by |
Showing 11-20 of 109 reviews
Feb 14, 2024
Reviewer name: Grayson
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Cracked Bag

I am currently on an international trip and carryon bag has a crack near the handle. This is the first time using this bag on a trip and I haven’t even made it back home without with cracking on the first trip.

Helpful?3KH64W13Q67L13605752361
reply from Member's Mark Team

We are sorry to learn about this experience, Grayson, as this is not the quality expected from Member's Mark. Please know this set can be exchanged or returned anytime as part of our 100% Satisfaction Guarantee.

Aug 28, 2024
Reviewer name: KN
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Cheap cheap cheap

Cheap cheap cheap. Don't waste money. Didn't have for a month and cracked. Tried to see what Sams “members mark guarantee” for it is and customer service told me would not take it back.

Helpful?3KH64W13Q67L13605752361
Sep 27, 2026
Reviewer name: anonymous
3 out of 5 stars
3 out of 5 stars review

Bag cracked Open

Overall the bags are nice and I can fit quite a bit in them. I also love the lock feature and to get 2 bags for this price was great. However, my large bag recently cracked when traveling with American Airlines. I also have to say that both bags don't really have great wheels. The rubber came off my small one when at the airport coming home. Also the bags don't have what ever technology used in other bags to give you an easy glide. Especially the smaller one. If I place my backpack on top it always will roll awkwardly until you find the right rhythm. I know other bag companies have mastered this with the tech they have in them to give you a smooth glide. They are just not on these bags which sucks. All in all the bag is okay but now I have to replace it.

Helpful?3KH64W13Q67L13605752361
Nov 24, 2024
Reviewer name: Saber
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

A big fan of this luggage!

We have 3 sets of this style luggage now & will definitely continue to purchase this again in the future!

Helpful?3KH64W13Q67L13605752361
Apr 13, 2023
Reviewer name: Excited
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

No

Love it it moves like it’s gliding across the floor, easy to get into. Love the color I picked purple

Helpful?3KH64W13Q67L13605752361
Jul 7, 2024
Reviewer name: Anna
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Value!

We have these in the blue and the grey. They are great! We have traveled internationally several times and they have held up well.

Helpful?3KH64W13Q67L13605752361
Oct 2, 2023
Reviewer name: Natasha
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not worth it

Not worth the price, broke the first leg of our trip. The outter shell cracked and one of the runner feet broke off.

Helpful?3KH64W13Q67L13605752361
Aug 8, 2026
Reviewer name: anonymous
3 out of 5 stars
3 out of 5 stars review

Worked great at first- then cracked!

We loved this set until 3 years in when both cracked during use. Tried to return to Sam's and the purchase is wiped from my history. Members Mark can only be purchased from Sam's and we should have it but it's missing and Sam's no longer carries this luggage. Very disappointed!

Helpful?3KH64W13Q67L13605752361
Jan 3, 2024
Reviewer name: DGKC
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great set for trip to Mexico!

Very happy with this purchase. Bought in purple and was easy to spot our luggage. Used it for a trip to Mexico and worked great! Lightweight and rolled great! Feel like it’s a great set for the price!

Helpful?3KH64W13Q67L13605752361
reply from Member's Mark Team

We're thrilled you are happy with this set, DGKC! Thank you for sharing!

Mar 2, 2024
Reviewer name: Roberta
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Please with the durability Not the locks!

First set the lock did not work on the smaller bag. Returned the set, ordered another set, both locks worked until on our trip & the larger bag would not unlock.

Helpful?3KH64W13Q67L13605752361
reply from Member's Mark Team

We are sorry to learn about this experience, Roberta. Please know all Member's Mark items come with a 100% Satisfaction Guaratnee and can be exchanged or returned anytime.