I 1st had a medium and it got to soft after a few weeks. I has to do the exchange for a firm. WOW what a difference so far. Even though I've had it over a week, it has only softened very little (as that is what I need). If it stays this way for the life of the mattress, I'll be happy!

I'll be honest, the first week on this bed had me nervous that I didn't make the right purchase. It felt much more firm than the models in the store. I was finding my self tossing and turning and waking up stiff. However, after doing some reading online, I discovered that the mattress needed time break-in and for the Tempur cells to breath. For the first couple of weeks when I was changing the bedding, I let the bed sit "naked" for a few hours, and would even unzip the Tempur cover. I found this made a big difference in the feel and softness of the mattress. Within a few weeks, I was sleeping great. I have had the bed just about two months now and absolutely LOVE it! It's not too firm and not too soft - just right. And supportive too. I have been sleeping great and no longer have the back pain I was experiencing on my old mattress. Would highly recommend!

This mattress is trouble, everytime you lay on it you will wind up staying in it and not want to get up meaning you will be late for work or just not even want to go to work it is that comfortable. At first you think its firm but it slowly adapts to your shape not in a sinking way at all though like a very comfortable way. The cool technology on the thin layer at the top also is a bonus, we never feel hot. I am very happy with the results. It has helped my back tremendously. Worth the money.

The thing I do not like about the mattress is that the middle of the mattress feels firm but the sides of the mattress feels softer which I thought the mattress would feel like all over. In the store, I only laid on the sides of the mattress and not in the middle because I thought the mattress would feel the same all over.

[This review was collected as part of a promotion.] The mattress has transformed my sleep experience! From the moment I lay down, I can feel the layers contouring to my body and the medium feel is just right. It offers enough support for my back but still super comfortable and plushy! The material also helps in staying cool all night, so I don't wake up sweaty anymore! I wake up feeling refreshed and rejuvenated. This mattress has honestly been one of the best decisions I've made for my sleep health. Highly recommended!!

The registration requires the serial number. The serial number is not on the bed in any place that is convenient to access. I basically had to disassemble the product rendering the money I paid for delivery and assembly moot. I still don't see it where the chat bot says it should be. Terrible experience so far.

We replaced our "tired" tempurpedic bed with the new. We chose twins because of different uses of the many possibilities. The massage before falling asleep is wonderful. The different positions available are delightful. Last, but not least, feature is the marvelous firm mattress.

I have been a Tempur- Pedic customer since 2005. I strongly believe that Tempur - Pedic has the best products in the world. The mattress is firm and gives me great support and comfort. I am especially pleased with my sale rep, Sydney Blankenship. She was very knowledgeable, pleasant to talk to and was able to address all of my concerns. Sydney gets my vote for employee of the month.

Before we had a regular mattress that caused us both to toss, turn and wake up multiple times through the night. We woke with hio, back and neck pain. One week sleeping on out new Tempurpedic changed all of that. We now wake from a wonderful, uninterrupted night of sleep and feel refreshed and ready to start our day. Oh, we both stopped snoring as well.

The mattress is very firm and has not been anything like the comfortable mattress we tried in the store. 3 weeks in. Being that the mattress is not as comfortable as the ones I tried I feel the value is not that great. Tempur-Pedic is a high priced mattress, which I expected to be comfortable from the start. Not sure I want to keep it beyond the trial period. At this point it's NOT a recommendation to buy.