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Sams Club
Sams Club
Customer reviews for Member's Mark Hotel Premier Luxury Bath Towel for
Member's Mark Hotel Premier Luxury Bath Towel
4.8 out of 5 stars
stars6,192 ratings2,298 reviews
  1. 5 stars86% (5,355)
  2. 4 stars8% (484)
  3. 3 stars3% (165)
  4. 2 stars1% (61)
  5. 1 star2% (127)

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Showing 521-530 of 2,298 reviews
Feb 5, 2025
Connie
1 out of 5 stars review

Verified Purchase

But the towels, they are great

I purchased some towels then they went on sale and when I went to get a refund for them, they gave me a hassle and I shopped at every Saturday and I spent a lot of money there. That’s why they got a one because they don’t have good customer service skills.

Helpful?7316U03O1B4213605256836
Mar 9, 2023
Alma J
2 out of 5 stars review

Not the Same

These were my go to towels, tried and true. The only towels I’ve bought for several years. These were awesome but I needed to freshen up so I bought all new ones. This last batch has been TRASH! They rip to shreds in the washer. I couldn’t believe so I actually bought MORE and they did the same thing! That’s it! No more! Quality has changed!

Helpful?7316U03O1B4213605256836
Feb 26, 2023
SavyinSavannah
1 out of 5 stars review

Terrible mess at first wash...

These towels made a mess of my laundry. The loose fibers were everywhere. Almost as if the tow els were disintegrating. Had to re-wash my other towels a couple of times to get off the debris left by these towels. I don't even know how they are still in one piece with as much fiber as they shed. Awful. Returning ASAP.

Helpful?7316U03O1B4213605256836
May 8, 2020
vernie
1 out of 5 stars review

BEWARE

I bought these towels a couple of weeks ago and after the first use returned them because they do not dry your skin. I purchased these towels a few years ago ( I still have them) and really liked them but they are not the same towel. They have changed for the worse. Very disappointed in Sam's Club quality. I do not recommend these towels.

Helpful?7316U03O1B4213605256836
Oct 7, 2019
towels suck
1 out of 5 stars review

meh

While the size is nice and they don’t fade, when you’re drying yourself off, they shed like CRAZY! I’ve washed it twice and it still sheds all over and I basically have to lint roll my body afterwards. So annoying. If I knew this I would’ve bought towels elsewhere.

Helpful?7316U03O1B4213605256836
Dec 17, 2020
Betty
5 out of 5 stars review

Verified Purchase

Buy these

Great towels!

Helpful?7316U03O1B4213605256836
Nov 6, 2017
Lily
2 out of 5 stars review

Soft, nice, but threads fall out

I bought these in store in the light blue color. The color description isn't true, it's not light blue, it has a greenish cast. Would be better described as seafoam or spa. The towels are nice sized and the fabric is plush. However, at first wash, the threads start falling out or coming loose. I've never seen this happen before except on a cheap $1 towel from the dollar store.

Helpful?7316U03O1B4213605256836
Oct 1, 2022
ShandaC
1 out of 5 stars review

They Shed Badly

I washed them and they left lint inside my washer, dryer and all over the floor. It’s a mess. I keep finding more even though I’ve vacuumed a million times. Too bad, they’re thick and soft but they look terrible after washing. I’ll be returning them immediately!

Helpful?7316U03O1B4213605256836
Jan 8, 2018
J A
1 out of 5 stars review

Absolutely terrible towels!!

I purchased 4 towels (2 bath and 2 hand) in the blue Peacock color a few days ago. I laundered the towels before use, and after using the bath towel the first time, blue lint was everywhere.... on my skin, in my hair, on the sink, in the tub and on the bathroom floor. It was necessary for me to get back in the shower to wash off the abundance of lint that was all over me! So I laundered them again... now globs of blue lint are all over in my washer, dryer and on the towels. There are even places on these NEW towels that are unravelling at the seams. Putting them through another wash cycle made the lint problem worse. I contacted Sams Club customer service at the 888 number, and their help and remedy to me was, "return the towels to your local club." Gee, thanks for the help! Now I have a big mess to clean up because inferior quality towels were sold to me... I'm very disappointed with Sams Club over this situation!

Helpful?7316U03O1B4213605256836
Sep 26, 2019
Simplylogan
1 out of 5 stars review

Something has changed

I have been using these towels for years. I was needing some more and was excited to get one of the new fall colors. These are not the same as they used to be. They are very soft, but that soft cheap towel that will not absorb anything. I do not use fabric softener ever. These leave you feeling damp. This brand was never like this before. Even my husband, who does not complain about much, said I needed to run these through the washer on hot a few times so maybe they will work. Thinking maybe they are coated with something maybe we can get off. I purchased 4 compete sets. These were my go to towels. I need to check and see what the other colors feels like. Maybe it something to do with these new ones and the original color are still good. Maybe with luck my store will have some older ones that are still of good quality. These are still nice large towels. They just do not dry you completely, leaving that wet feeling after drying off. What ever they have done, I hope they fix it.

Helpful?7316U03O1B4213605256836