Installed in 2014 to replace aging faucet with similar features. Wanted something with better height and the ability to stay as spray or stream with a pushbutton. Installation was simple and easy to do. When the sprayer head developed a leak, I contacted Vigo and they're sending a replacement as a courtesy - thanks!

I bought this faucet for a kitchen remodel in June 2016. It's been wonderful, until about a week ago. It began leaking from the push button and where the sprayer attaches to the hose. It got bad quickly.. I tried some recommendations from google that did nothing. So I contacted customer service (even though I was past the 1 year warranty period) asking for recommendations and/or how to replace the sprayer (intent on purchasing a new one). They shipped out a replacement within a few days! For free! Absolutely wonderful customer service! The sprayer has definitely been updated since last year when I purchased mine. Maybe they'd had similar issues with the older model? Whatever the reason, the updated model is even more powerful than the original one I had. I am very happy with it! And very pleased with the customer service! Wow!

I love the look of the faucet but the nozzle will not seat back into the faucet assembly without using two hands and it pulls out just as hard. Does anyone have any recommendations? Customer Service said that the inside piece is plastic and should work easier over time but I just have to leave it hanging out a little bit as I’m afraid I will cause the whole unit to come loose by the force needed to get the sprayer part back in. The weight is in the correct location according to the directions and it was installed by a plumber.

the NEW sprayer came in to our house and we hooked it up in seconds. this easy-off, easy-on attachment ended our stress and anxiety upon experiencing the leaky sprayer that we used for months. CUSTOMER CARE guided us through the chore of ordering and we got the faucet in three days; made the attachment and it looks BETTER than the previous one. ****WHY TO GO, VIGO we'll order a new one every year just to keep our kitchen looking FRESH!!! -- STEVE & SALLY, Greeneville, Tennessee

This is an excellent faucet with a good quality stainless finish, it's very convenient to use and I'm overall very pleased with it. The faucet represents good value for the money. The customer service is also excellent, due to the fact that my warranty was up on the sprayer, and VIGO was kind enough to send me the replacement part free of charge.

We had to replace our old faucet and looking up all the different faucets this one seemed to get really good reviews! The only downside I have to it is it seems a little tough to push the nozzle back in; I need to use two hands to make sure it is lined up properly.

Looks beautiful. Glad to have the new soap dispenser and faucet We had our plumber install our new VIGO soap dispenser and faucet yesterday. I thought they looked great in the box but once they were installed on the counter they looked fantastic. Even better they work very well.

I purchased this faucet two weeks ago but only had it installed three days ago along with a new granite countertop and new sink. I love the appearance of the faucet. The only concern I have is the effort it takes to replace the pull-down sprayer. I expected a smoother transition. There is a slight movement of the faucet where it joins the base.

We remodeled our kitchen and wanted a big, good looking sink. This one absolutely fits the bill. Love it and looks great on our island. Plenty of room to get all of those big pots, pans and cookie sheets washed without splashing water everywhere plus it's easy to keep clean. Even our countertop installers told us that they could tell it was a heavy duty, high quality sink.

There is no doubt about the quality. However, they did incredible customer services as well. I left message about detail spec of the plastic locknut replacement, they asked my shipping address and processed parts order right next day. The customer service is worth far more than every penny spent!!