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Customer reviews for WORX 40V Power Share 13" Cordless Grass Trimmer/Edger with Command Feed for
WORX 40V Power Share 13" Cordless Grass Trimmer/Edger with Command Feed
4.2 out of 5 stars
stars
393 ratings357 reviews
  1. 5 stars63% (248)
  2. 4 stars16% (64)
  3. 3 stars8% (31)
  4. 2 stars6% (25)
  5. 1 star6% (25)
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Showing 31-40 of 357 reviews
Oct 4, 2023
BD Johnson
1 out of 5 stars review

WG184 Boxed with WA3525 vs Nicer WA3575 Batteries

[This review was collected as part of a promotion.] Just purchase a WG184 string trimmer/edger with a 2023 build date from a local big box hardware store in Kalamazoo Michigan. To my shock it was boxed with the cheaper WA3525 lithium-ion battery packs vs the as advertised everywhere WA3575 battery that has the useful integrated three power level indicator LEDS and power level test push button. The WA3575 cost $25 more than the WA3525. So the unit I purchased with two WA3525 batteries had parts valued $50 less than if it was shipped with nicer as advertised WA3575 batteries. Was this a factory mistake? So I don't know if they've changed their designs, are reducing cost, or somehow someone just grabbed the wrong battery packs at the factory for my WG184 string trimmer. Sure would like to have the newer style WA3575 batteries with the three charge level LEDs and test button. The WA3525 battery packs I received are dated 2023 so they're not old, just the wrong ones per the Website. I'm only giving the device one star at the moment not based on performance but based on what I perceive as misleading advertising and marketing or just a factory mistake. I plan to return the WG184 boxed with the WA3525 batteries in hopes of finding a WG184 boxed with the nicer and more expensive WA3575 batteries. They don't charge less for the units boxed with the cheaper WA3525 batteries so it feels like a bate and switch. Yes I realize the performance ratings of the WA3525 and WA3575 are equal, but it's a fact that the WA3525 is cheaper with less features.

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
reply from Customer Experience, Reviews

Hello Valued Customer. Thank you for sharing your experience and review with us. It is unfortunate to learn that the WG184 did not meet your expectations. We appreciate your feedback as this will help us improve with our products. -Shelby L.

Jun 21, 2020
ArtWorXJoe 1
5 out of 5 stars review

As Advertised, and Strong

[This review was collected as part of a promotion.] I got this with little expectations that it could only soft weeds and smaller stuff, but I was wrong as I have 90 acres in the woods with growth at a speedy rate in the early summer, but two batteries last just long enough so I want to take a break after they are ready for their charge, I have used this little lightweight powerhouse in some East Tennessee on the Creek type of environments and so far, it keeps on going, I am impressed, thanks Works....

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
reply from Customer experience

Greetings from WORX! That is awesome we are super excited to hear you are enjoying the WORX 40 volt Power Share Cordless Trimmer! Thank you for choosing WORX you are greatly appreciated!

Jul 2, 2019
kimkim
2 out of 5 stars review

Ran out of spool during my 1st trim

[This review was collected as part of a promotion.] Ran Out of Spool during my 1st yard trim. I've only had this trimmer for 1week. My yard is only .25 acres. returning product asap. Hmm, lifetime spool replacement is not offered for this particular model.

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
reply from Customer Experience

Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We are sorry to hear that the tool did not meet your expectations. Thank you for choosing WORX!

May 31, 2020
Anonymous
1 out of 5 stars review

[This review was collected as part of a promotion.] I am so disappointed in this huge, long, uncontrollable header/trimmer. I’m sure it’s over 6 feet tall. Neither myself, my daughter or my granddaughter can use it! We have all tried. I have many many other WORX tools and have enjoyed them. I have 4 (20v) now, but none are operational today. I thought 40v would be an improvement. It is very long, very awkward! Very disappointing.

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
reply from Customer Experience

Thank you for sharing your experience and review. We greatly appreciate your feedback. While the 40V Trimmer is recommended for its power, the 20V Grass Trimmer/Edger/Mini-Mower is popular for its light weight and adjustable shaft. The model number is WG170.2. Please check your email, as I have contacted you offline for further assistance. Thank you for choosing Worx!

Jun 3, 2021
baunetta
4 out of 5 stars review

Love it but it quit working

[This review was collected as part of a promotion.] I love this item, but it quit working. I had a difficult time contacting customer support, but they are replacing it. I had previously left a bad review, but I changed my mind after they replaced the broken trimmer.

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
reply from Customer Experience

Thank you for sharing your experience and review! We greatly appreciate your honest feedback. Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX!

Jun 19, 2019
Leatheyardgal
5 out of 5 stars review

Excellent Yard Essential

[This review was collected as part of a promotion.] I've been a loyal WORX customer for several years. This edger is by far the best tool of this type I've ever used. As a petite, over age 50, woman, edging is something I feel compelled to do, but most edgers are just too big or heavy or noisey for me to handle. This one is perfect. I'm able to edge my entire yard, then use my WORX blower to finish up. All with just the 2 batteries included with the edger and blower. I highly recommend WORX tools for all your yard needs.

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
Jul 12, 2021
LinnLinn
1 out of 5 stars review

Don’t waste your money

I have and love a Worx leaf blower from years ago. This trimmer is a piece of junk. String tangles in spool so the feed button doesn’t work. I spend more time rethreading and advancing the line then cutting weeds. I thought it was the spool until the same thing happened with two other new spools. It just doesn’t advance the line probably. I would have been better off pulling the weeds by hand- that’s how badly this works.

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
reply from Customer Experience

Your review is greatly appreciated! We are happy to help with any usage or assembly questions that you may have. When initially switching on the trimmer, a small length of line is fed out. Each time the tool is started from rest it will advance about 0.25 inches of trimmer line. A ‘clattering’ noise will be heard when the lines hit the Line Cutter. Please don't be alarmed, this is quite normal. After about 5 seconds the line will be cut to the correct length and the noise will reduce as the motor gains full speed. If the noise of the line being cut can’t be heard, more line will need to be fed out. To feed more line, it is first necessary to allow the trimmer to stop completely; it must come to a complete rest, then restart, allowing the motor to reach full speed. Repeat above until you hear the line hitting against the Line Cutter. If required, line can be fed out manually. Please be on the lookout for an email from me to discuss this further. We appreciate you for choosing WORX!

Aug 28, 2019
Hberg
5 out of 5 stars review

Lightweight 2 in 1!

[This review was collected as part of a promotion.] This is an item that seems top of the market and unique. I bought it for my mom and for me to take care of her yard. It is wonderful. I got a black and decker item first (usually love them) but returned it for this item. Much better! This one dosen't stop sensitively and gets close.

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
Aug 10, 2019
KathyandAlan
3 out of 5 stars review

Manual Instructions are hard to understand

Bought this for a Christmas present. Very hard to understand the manual instructions. Better to watch video on how to use. Also the string line that we purchased (3 spools) Product No WA0014, is stuck together, and you have to take head off and pull string apart, which happens frequently when using. Also with 5 acres, I have to charge at least 4 times. The 40V Max Lithium batteries are nice, but I would have went with a higher voltage. The edger part is not the most desirable. Also would have been nice to have two strings with weeding instead of one.

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
reply from Customer Experience

Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. I recommend unwinding and rewinding the spool to make sure the line is not overlapping or stuck together. Since the trim line is biodegradable, it can melt and stick together causing the line to not feed properly. You can also try resetting the auto feed system by pressing the small square reset button on the bottom of the trimmer. It is located below the eyelet where your line feeds out on the trimmer head. If you press that 3 times, the auto feed system will reset and the line will come out properly. Be sure not to pull the line out by hand. This will tighten the line around the spool defeating the purpose of the auto feed feature. For added runtime, we recommend purchasing an additional battery to assist with tackling larger tasks. WORX offers high capacity 20V 4.0Ah and 6.0Ah lithium batteries that will increase your runtime with twice the amp hours of our standard battery. Thank you for choosing WORX!

May 20, 2020
Budrow
4 out of 5 stars review

So far it’s ok

I had the 56v trimmer that broke after 4 years of use. I liked how the trigger was on my old trimmer. Seems like on the new trimmer . You can’t really control the speed of the trimmer. Seems like it goes from low to high. No medium speed. Don’t really like where the button is that you have to press to start the trimmer. I liked the older trimmer better. That being said , I think I will get used to using it and it will be fine.

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
reply from Customer Experience

Thank you for taking the time to share your honest feedback and review with us! Should you have any additional questions or concerns, please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you! We appreciate you for choosing WORX!