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Customer reviews for WORX 40V Power Share 13" Cordless Grass Trimmer/Edger with Command Feed for
WORX 40V Power Share 13" Cordless Grass Trimmer/Edger with Command Feed
4.2 out of 5 stars
stars
393 ratings357 reviews
  1. 5 stars63% (248)
  2. 4 stars16% (64)
  3. 3 stars8% (31)
  4. 2 stars6% (25)
  5. 1 star6% (25)
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Showing 21-30 of 357 reviews
Jul 13, 2023
NO PARTS AVAILABLE
1 out of 5 stars review

NO PARTS AVAILABLE

[Employee of worx] CAN'T PARTS FOR THIS TOOL: SPECIFICALLY THE SAFETY GUARD. AND WHEN YOU TYPE IN THE MODEL NUMBER--- NOTHING SHOWS UP; SO GOOD LUCK IF YOU NEED PARTS. OTHERWISE IS A GOOD TOOL

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
reply from Customer Experience

Hello Valued Customer! Thank you for taking the time to share your experience and review. We greatly appreciate your feedback as it provides us with a better understanding of where we can improve. For information regarding parts availability for the safety guard, please contact our customer service team so we can further assist you. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you! Thank you for choosing WORX!

Jun 30, 2023
OBB44
4 out of 5 stars review

Just what I wanted

I like the trimmer and the wheeled Edger. Those are a real pllus. The minus is that the instruction manual was worthless for me. Lots of pictures and numbers that hinted but were not explicit as well as on different pages. Tha names of things were not obvious. Took me days to feel like I might have done it right and then didn't reall know until I tried it out. Then it seemed fine.

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
Aug 11, 2021
Faye50
3 out of 5 stars review

I bought this a week ago, the trimmer would be fine if the stupid string worked better, it hangs up constantly I was using it this morning and had to stop 3 times in less then 30 minutes, take the roll out and unwind it by hand because it was always under the rest of the roll, this is ridiculous as much as I had to pay for this

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
reply from Customer Experience

Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. We'd like to learn more about the specific issue that you are experiencing so that we can provide you with a solution. Please contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST and on Saturday from 9 am until 4 pm EST. We'd be more than happy to assist you.

Oct 10, 2020
Pedro19
2 out of 5 stars review

Works great But Stalling after a Couple of Uses

[This review was collected as part of a promotion.] I bought this machine in August, but haven't gotten it out of the box until recently. I've used it a few times and it has worked wonderfully. However, yesterday I went out to use it after charging up the batteries. It was all set to go, but for some reason it was stopping and starting. I am very frustrated because the machine is brand new! Does anyone know what might be the problem? I have literally only used it twice to edge the driveway.

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
reply from Customer Experience

Hi there! Thank you for taking the time to share your review. We apologize for any trouble you have experienced. Our tools carry a standard 2-year warranty plus one additional year if they are registered. WORX battery and charger carry a 1- year warranty. Please contact our customer service line at 1-866-354-9679 Monday- Friday 9 a.m.-6 p.m. EST for assistance. We are more than happy to help with your concern and any further inquiries. Thank you for choosing WORX!

Jul 8, 2019
Ashleigh86
5 out of 5 stars review

Great product

[This review was collected as part of a promotion.] I bought his item a few weeks ago as a Father’s Day gift and we love it. We will definitely be ordering more items in the near future. Thanks so much for providing customers with such great yard tools!

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
May 10, 2020
Allenr123
5 out of 5 stars review

Fantastic

[This review was collected as part of a promotion.] Love this . I have been using worx for awhile now and finally got this . I’m 6’2 and this is perfect for my size and the power is also fantastic I have a half acre of land I didn’t have to change once . Love it

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
Jun 22, 2019
A Jim S
2 out of 5 stars review

Worst manual ever

[This review was collected as part of a promotion.] The trimmer exceeds all expectations if the goal was to include the worst, most indecipherable manual possible. In addition, you do not even have a support page on your web site that shows the features and how to access them. Small indecipherable and illegible drawings are useless. I showed it to my wife and she could not change the head angle using your manual. The only solution is to immediately put a usable manual on-line and go through the rest of your products to make sure they have better manuals. Were I in charge, I would fire the manager of your pubs group and put together an outside users group to review your publications.

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
reply from Customer Experience

Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. This will be passed forward to the Product Development Team. Thank you for choosing WORX!

Aug 30, 2020
Carlos50
5 out of 5 stars review

Better than gas

I love this trimmer. I have tried gas trimmers, and the maintenance that goes with that is too much for me. Buy a battery trimmer and try it out. Better yet buy this one. The only complaint I have is that the batteries don't last long enough. It's long enough to do 1/4 acre but it starts to weaken at the end.

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
reply from Customer Experience

Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!

Jul 18, 2022
battery weedwacker
4 out of 5 stars review

The guard shape is fantastic!

I have used the trimmer for about 3 weeks now. The guard keeps my jeans/shoes from turning green. The batteries do not last long enough for any major work, which I do. I would recommend this for people w/a small area to keep trimmed and can be completed in 25-30 minutes. A second set of batteries is a must if doing a larger area -- and you must be near an electrical source to recharge the batteries for 35-40 minutes.

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
Oct 6, 2019
Dreber12xes
5 out of 5 stars review

Awesome product

[This review was collected as part of a promotion.] I was very reluctant on purchasing this battery operated weed eater as I've always used gas powered ones. A couples guys from work recommended it, so I said what the hack I'll get one and try it out. This is one of the best purchases I've ever made. I'm surprised at the power this has and the batteries last a long time. I mow some yards as a side business and I can trim 2 or 3 before the batteries need recharged. Great product.

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
reply from customer experience

Thank you for sharing your experience and review! That is awesome! We are super thrilled to hear you are thoroughly enjoying the WORX 40 volt Power Share Cordless String & wheeled Edger ! Thank you for choosing WORX you are greatly appreciated!