Hello Grouch! Thank you for taking the time to share your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve. Should you have any additional questions or concerns, don't hesitate to contact our Solution Center Team at 866-354-9679 Monday through Friday from 9 am until 6 pm EST. We'd be more than happy to assist you. Thank you for choosing WORX! -Destynee!

Hello Valued Customer. Thank you for sharing your experience and review with us. It is unfortunate to learn that the WORX 40V Power Share 13" Cordless Grass Trimmer/Edger with Command Feed did not meet your expectations. We appreciate your feedback as this will help us improve with our products. -Shelby L.

Hello Valued Customer! Thank you for sharing your experience and review. It is unfortunate to learn that our WG184 40V Trimer/Edger fell below your purchase expectations. For a more lightweight trimmer, we would recommend one of our 20V trimmers, such as the WG170.2 20V GT Revolution. Thank you for choosing WORX tools! - Cas

Hello Valued Customer! Thank you for taking the time to share your experience and review. We greatly appreciate your feedback as it provides us with a better understanding of where we can improve. For information regarding parts availability for the safety guard, please contact our customer service team so we can further assist you. Please check out our self-help options on our website at https://www.worx.com/contact?openByDefault=true. If you are unable to find the answer to your questions, our chat team is available Monday through Friday from 9 am until 6 pm EST. It will be our pleasure to assist you! Thank you for choosing WORX!