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Customer reviews for WORX 40V Power Share 13" Cordless Grass Trimmer/Edger with Command Feed for
WORX 40V Power Share 13" Cordless Grass Trimmer/Edger with Command Feed
4.2 out of 5 stars
stars
393 ratings357 reviews
  1. 5 stars63% (248)
  2. 4 stars16% (64)
  3. 3 stars8% (31)
  4. 2 stars6% (25)
  5. 1 star6% (25)
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Showing 91-100 of 357 reviews
Jun 25, 2021
Reviewer name: DIY home owner
1 out of 5 stars
1 out of 5 stars review

NOT EVEN A YEAR and It is failing in every way

Just a year and I am looking for my receipt since before a year to either return or see what to do with this trimmer. To start the feed line never worked except for the first time I used it. It is so long that I cannot check if the line button does anything when I press it. So had to do it manually. Then the batteries discharge in less than half hour, so I have to wait until I charge them again! And I have a very small yard because there is so much shade that grass/weeds barely exist. And still cannot finish on one pass. Now the cap for the spool broke! Wow and I was trying to contact worx before one year to see what they could do about the feed line and the batteries. Now the spool cap to add. I had a homelite cheap electric trimmer for DECADES, and still works but I was tired of having the electric cord tangle on everything so I decided to get this and boy, I am so disappointed. Not even one year!!!

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
reply from Customer Experience

Thank you for sharing your honest feedback with us and bringing this to our attention. Our tools are covered by a 3-year warranty, so if your tool stopped working, we will be more than glad to assist you in making this right. The 20V 2.0 ah batteries have an expected run time of up to 15-20 minutes on a full charge, which may vary depending on the tool being used. We do offer 20V 4.0 Ah batteries that will double that run time. Also, the spool cap covers are plastic and are expected to wear over time. They are available on the Worx site under item WA0037. Please check your email as I have contacted you offline to further assist you with this matter! Thank you for choosing WORX!

Aug 1, 2020
Reviewer name: cat51
2 out of 5 stars
2 out of 5 stars review

Lots of power, but..

I bought this a couple of months ago. Have been trying to use it. Thought it would grow on me. It hasn't! I have been using Worx products for years, first dud. It's very long. Specs say 65". I'm 5'9". Standing it straight up beside me, it's taller than I am by 3 to 4 inches! Evidently Worx doesn't think the shield diameter counts. I have a very small yard, can't get close to the raised beds because of length. It goes through a lot of batteries. Good thing I have 4. Biodegradable "string" is worthless. It melted in use! I cannot air condition the yard!

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
reply from Customer experience

Greetings from WORX! We appreciate the honest feedback as it helps us to further assist and improve! We apologize the WORX 2x20 volt 40 volt trimmer did not 100% work out for you. Thank you for choosing WORX you are greatly appreciated!

Sep 15, 2023
Reviewer name: Frank227
5 out of 5 stars
5 out of 5 stars review

Hardy trimmer

[This review was collected as part of a promotion.] I have bashed this trimmer into the curb, road, and side of the house more times than I'd like to admit and it keeps on kicking. Battery life is great, though the two batteries will make it rather too heavy depending on what size batteries you're using. The easy swap between trimming and edging with the attached wheel makes it very convenient. Plus even if you do manage to break the spool cap off, they sell replacements ;) .

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
Oct 10, 2021
Reviewer name: GroundhogBob
4 out of 5 stars
4 out of 5 stars review

Very good for a battery operated trimmer

Assembly was very easy. Surprisingly well powered for a battery operated trimmer. For regular edging and trimming I think this tool hits the mark. In parts of my yard that I have not stayed on top of, it didn’t have the power of my corded Stihl trimmer and I did end up pulling that out to use the more challenging areas. However, I think for most if my quarter acre yard this will be my go-to trimmer edger. The wheels make a huge difference if you have back or shoulder pain.

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
Jun 21, 2024
Reviewer name: DisappointedFromSota
3 out of 5 stars
3 out of 5 stars review

Very Disappointed.Delayed start and line feed.

Looked good on paper, real world usage not so good. There is a 2-3 second delay after pressing start. Same thing when feeding the line. My previous Worx trimmer ran instantly as soon as I pressed start and was half the price. Very disappointed in this model. I cannot return due to it being purchased over the winter and just being able to use it now since its summer. I DONT recommend this model. Not sure how it got so many 5 star reviews. NOTE: Worx is my choice of lawn equipment, but this may change that in the next purchases.

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
reply from Worx Customer Service

Hello Valued Customer! Thank you for sharing your experience and review! We greatly appreciate your honest feedback as it gives us a better understanding of where we need to improve! If you would like to provide us with additional feedback regarding your tool, please feel free to email us at worx-reviews@positecgroup.com and we’ll be glad to assist you. Thank you for choosing WORX tools!

May 18, 2020
Reviewer name: PinkFloyd
3 out of 5 stars
3 out of 5 stars review

Good but not Great

[This review was collected as part of a promotion.] I have used this a few times now and am somewhat disappointed. It doesn't have very much power. Moderately thick grass slows the head down considerably. Constantly have to back off to let the head return to speed before going in again. This leads to a short battery life. 15-20 minutes of run time is as much as I have gotten. The handle placement makes it a bit awkward and unbalanced due to the fact that the shaft coupling prevents you from moving the handle down very far. I do like the push button string feed feature which is very convenient.

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
reply from Customer Experience

Hey there! Thank you for sharing your honest review. The average run-time for WORX grass trimmer that use 20V batteries is 20 minutes, which is the approximate run-time you mentioned your tool had. Also, WORX Tools are designed for homeowner usage and will perform light to medium duty work. We will be sure to pass up your feedback so we can continue to improve our products. Thank you for choosing WORX!

May 7, 2020
Reviewer name: Mean one
5 out of 5 stars
5 out of 5 stars review

Best I’ve ever owned

I bought this trimmer last year. I just gave away my old high end gas trimmer and my edger... its all in this battery operated, light weight tool. I happily recommend it to everyone who asks who does my lawn. The replacement line lasts a long time and is easy to order. It easily adjusts to whatever little crevice I have to trim. I have a good size 1/2 acre yard and the battery life is fine. I’ve never run out of juice. I could not be happier with my weed wackier/ edger!

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
Jun 16, 2020
Reviewer name: Sunfsh
5 out of 5 stars
5 out of 5 stars review

Unbelievably easy to use!

[This review was collected as part of a promotion.] I am not a yard person. I do not enjoy the "relaxing" solitude time while taking care of my yard. So, I grudgingly bought this Power Share 13" Cordless String Trimmer out of necessity. Oh My Gosh. This item was so easy to put together, and was actually FUN to use! The adjustments that you can make with this item allows people of all heights to use. The Automatic String Advance button also made this convenient to just keep on going! I can see now, why I am getting attached to these Worx products!!

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
reply from Customer Experience

Thank you for taking the time to share your experience and review! We are excited to hear you are enjoying the trimmer! Thank you for choosing WORX. You are greatly appreciated!

May 19, 2023
Reviewer name: Tom1053
3 out of 5 stars
3 out of 5 stars review

Very disappointed

Had an 18volt for 8-9yrs and pleased with product. Finally batteries were failing so, 6yrs ago, I purchased a 32volt. Great product!!! This spring neither battery would hold a charge and when I went to purchase new batteries (discontinued). So I purchased WG184.9 40volt power share. Thought I had a faulty product because it had not much more than 1/2 the power of my 32volt. I drained the batteries a few times thinking it might help. This made no improvement. Contacted WORX and the said batteries were good but unit may be bad. They sent me a new unit less the batteries. Minimal, if any, improvement. I have a deep corner lot with extensive sidewalks and tree lawn Add in all my beds and there is 1/4-1/3 mile of edging. The wheels are a major feature for my situation. At this point the 40volt is a step backwards. Any suggestions to improve position will be appreciated.

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
reply from Customer Experience

Respected Customer! Thank you for taking the time to share your thoughts and experiences with us. It's disappointing that your grass trimmer fell short of your expectations. We recommend having extra batteries on hand for heavier tasks to help with runtime. One of the unique and exciting characteristics of Worx is that all of our current tools use the same battery voltage; 20v Powershare. We provide higher amperage batteries that will provide extended runtime. Depending on the tool to which the battery is attached, 20v batteries can deliver up to twice or three times the runtime. Your feedback with our product is appreciated and helps us understand where we can improve

Jun 22, 2021
Reviewer name: Linda F
3 out of 5 stars
3 out of 5 stars review

missing a part

[This review was collected as part of a promotion.] Received without adjustable handle's knob....and there is no where to find one....crazy....it is not a part that can be purchased separately...this is stupid all parts should be made available Sorry, I cant give 5 stars, but when a part is missing and there is no where to purchase it....the company needs to address this

Review from worx.com
Helpful?5QJWH735WUWZ13604968872
reply from Customer Experience

Hi! We appreciate your honest review as it helps us improve our products. We will make sure to pass your feedback up. We apologize for the inconvenience this may have caused. In response to your missing part I will be emailing you, please feel free to check your email at your earliest convenience. Thank you for choosing WORX!