A little more information about the orientation early in the instruction. I did not get the orientation correct on a item or two

We are really enjoying our new Gazebo. Glad we chose this model. It went together with ease and looks great!

This was an addition to our patio and it really brought everything together. It is a very nice product and we didn’t have any issues with the assembly. The only issue we had was not knowing the posts would be hollow, we were hoping for solid for stability and durability. Otherwise it was comparable and did its job.

We got this at the beginning of June 2023. It’s beautiful my husband and I put it together ourselves once we found instructions in box 3 LOL it wasn’t that difficult it took us like 4-5 days were 64 and 70 years old but in good shape our oldest son came to help with the roof panels there not real heavy just kinda awkward for the 2 of us but it’s done and looks amazing only real issue we had was a little roof leaks screws just needed to be tightened down more my husband was worried about ripping the rubber washer if he did them to tight but once he tightened them more all up no more drips .instructions for overlapping roof ribs kinda hard to understand . On page 44 measuring from the rib not the edge hard to understand . We opened all boxes first and layed everything out according to part numbers it made thing way easier to find . We’ve had several parties under it already everyone LOVES IT !

[This review was collected as part of a promotion.] It was delivered in late Sept, but sat in my driveway until early Nov. because I couldn't find someone to help me assemble. So I had some time off and decided to try it alone, and I'm glad I did. Everything is well labeled, all the components, and multiple bags of connectors and other parts. I set up all my sawhorses to stack and organize the amazing smelling cedar components. I commandeered my picnic table to arrange all the connector bags by type and number. I downloaded Bilt, and between it and the printed instructions, I made good headway putting things together over a few days. Then it came time to raise the Gable ends, which definitely needs at least 2 people to do. I drafted my fiance to help after work, and in the dark, we got it standing up and put together. Then, a few more days of working alone assembling all of the roof panels on the ground. I found and hired a local handyman to help me with lifting the roof panels into place and securing them and I'm glad I did. This is the most difficult part of the assembly, and it was at times frustrating and left us scratching our heads. The holes for securing the upper facia to the ridge rafter are poorly located, where you cannot use a power tool to drive the bolts. Furthermore, you have to support the roof panel while simultaneously screwing the bolts in by hand with the torx wrench, or else the load of the panel on the bolt as you try to screw it in makes it impossible. Finally, the bolts are being received by T-nuts inside the ridge rafter, and a few of those came loose to the point that the bolts weren't screwing into anything. Very frustrating, but we got just enough of them in to hold the panels in place. The first four panels are "easy" to place before securing, but the last ones on each side are difficult to fit. We also found that the holes in the rafter truss' did not match up with the holes in the roof rafters. More head scratching, eventually drilling/securing the truss' in place when we made sure that everything was keeping its correct dimensions. It took 2 of us 6 hours to place the roof, but we got it done. With the ladder still up, I drove a few 2.5" deck screws through the upper fascia boards into the ridge rafter to make sure the panels were well secured. I had to then travel for a week of work, so I have yet to place the ridge cap and drip edges, and as can be seen in the photos, snow has come to Northern Michigan. My car is clean underneath, and, despite the challenges in assembly, I am VERY PLEASED with the finished product. It looks better than ANY of the other pergolas I considered, and 90% of the assembly experience was perfect and easy. I look forward to many years of shade and dryness under it, and I am so happy I spent my money on a Backyard Discovery product.

I had a son pass a little over a year ago so when we bought an acreage recently I wanted to build something in his honor. After doing a lot of research I opted for the Backyard Norwood gazebo. Since it’s usually windy here I liked the wind rating and thought the unit was well styled. I started by building the patio then erected the gazebo. I’m 67 years old and pretty much put this up by myself with the help of a bucket tractor getting the first wall up. Someone had said it helped having someone dedicated to reading the instructions so my wife did that which helped quite a bit. My oldest helped with getting half the roof up but wasn’t around for anything else so I put the other half up by myself doing the framing first then the panels. It actually fell right in place. Because of my schedule I couldn’t devote whole days to the project but time wise it was probably a 3 day deal. Lots of hardware, lol, but I can see why it’s so sturdy. I’m thrilled with how it’s turned out and plan on spending a lot of time celebrating my son there. I wasn’t excited about paying the price but I’m happy I did. Highly recommend it.

[This review was collected as part of a promotion.] We purchased this Gazebo to replace a metal Pergola covering our backyard patio. This gazebo is so much sturdier than our previous setup and with the metal roof and electrical outlets, it provides all we need. The product installation was well documented and the step by step video tutorial made it super easy to assemble without second guessing what you were doing. A few steps require a second or third person, but for the most part it was a one man assembly. We love the look and are hoping to enjoy it for years to come.

[This review was collected as part of a promotion.] I am very pleased with my 20x12 Norwood Gazebo Kit. The purchase process was efficient, the kit arrived in excellent condition, and installation instructions were very thorough. This is a great addition to my backyard, one that I'm sure I'll enjoy for years to come.

Given the global logistics issues, it is understandable that this China-made product will be delayed. But the delivery issues were "last mile" with the US-based group. Once we got it, though, we were very pleased. The materials are good quality, instructions are sufficient and parts labels are very helpful. It does take a few strong people and at least 10 hours to assemble, so be prepared. The product support, including an app, seem like an advantage, too. We hope to enjoy this for a while.

I purchased this product and was on the schedule everything was good until the week of delivery. Freight company pushed back delivery date multiple times. Took the day off work to ensure the delivery arrived on time. Perfect arrived day before install. Confirmed with Goconfigure the night before. Spoke with installer. Everything is good. Day of install, the installer Phil went MIA. I called and texted him 25 times, no response. Goconfigure contacted him, no response. Now im stuck with 1200 pounds and 8 boxes blocking my driveway. No care or urgency now that they have my money.