We purchased and installed the Norwood 14x12 gazebo in June 2022. Everything from the ordering process, delivery, customer service and build was perfect! The Bilt app was fantastic to use on this project. This was a great family project to build together. The quality of all wood, hardware and metal roof was very high quality. This gazebo withstood 60+ MPH winds and a Northeast winter with no issues. We have received so many compliments and referred many to Backyard Discovery. We highly recommend and plan to purchase more items from Backyard Discovery.

[This review was collected as part of a promotion.] Everything went great, the support staff was great and supplied tools great! The greatest thing was the carports made it thru two very bad storms, with wind gusts up to 120 mph, and they were both fine no issues at all, excellent materials.

Based on the reviews I read before purchasing I expected to be very pleased with the product and overall experience - including the assembly process. I can say that this expectation was met! The product was packaged well and arrived completely undamaged. The assembly instructions were straightforward and easy to follow. That said - preparing and assembling this item is a BIG job... We decided to stain all of our wood pieces before assembling, which in hindsight I'm very glad we went this route. I did most of the work on my own, but there are several steps where several people are definitely needed. Getting the roof panels on, squared and attached was a bit of a challenge, but we got it all in place after some trial and error. The entire process took several weekends to complete. It's been up for couple of weeks now and has already been through several rain storms and a couple of thunderstorms. Happy to say it's held up w/o any issues!

[This review was collected as part of a promotion.] This past fall I purchased two gazebos. One to use as a carport and one to use as a regular gazebo. But my little car fit nicely under the small gazebo so now it’s a carport. I’m very happy with the purchase. The assembly team did a great job also.

This was an addition to our patio and it really brought everything together. It is a very nice product and we didn’t have any issues with the assembly. The only issue we had was not knowing the posts would be hollow, we were hoping for solid for stability and durability. Otherwise it was comparable and did its job.

[This review was collected as part of a promotion.] Took me about 2 months to build, only because I completely sanded it down and stained it with an oil based stain. Had help standing up frame and lifting roof panels. I assembled it all myself. Follow directions,anyone could build it. i'm 70 years old and need a hip replacement. Very nice Gazebo.

[This review was collected as part of a promotion.] Bought this to replace a smaller one that had a fabric top, so glad I did. Kit arrived in multiple boxes and to my surprise No damage. Great instructions and between my wife I we were able to get it together in a couple days. All the holes were correctly placed and as long as you follow the directions I believe anyone could put this together. This will be the first Colorado winter it will go through and I believe that it should have no problems.

[This review was collected as part of a promotion.] We bought this and scrambled to get it up before the rain set in. This carport not only looks amazing but we get asked about it sll the time , people telling us how great it looks and they would like to have something like it!

Started a pool patio project last year and wanted a unique and durable shade structure. After building a swing set playhouse from Backyard Discovery, I was sold on their products. First bought the 20x20 gazebo and made room for this 12x10 gazebo for a grill station. Will have to stain this fall or next spring as the sun does fade the finish.

We constructed this last summer. Happy to report how it has withstood some heavy wind storms. Would argue that it could be constructed by only 2 people (maybe if they were very tall). 4 workers is what worked for us. Very happy with detailed written and digital instructions. We understand it met minimum code requirements, but a little beefier construction would have been preferable. Looking forward to adding gutters and rain chain as well as light & fan fixture this summer. Thanks for a nice quality product.