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Customer reviews for Midea Smart Cool 8, 200 DOE, 10, 000 BTU ASHRAE Portable Air Conditioner, For Spaces up to 350 Sq. Ft. for
Midea Smart Cool 8, 200 DOE, 10, 000 BTU ASHRAE Portable Air Conditioner, For Spaces up to 350 Sq. Ft.
3.8 out of 5 stars
stars
117 ratings85 reviews
  1. 5 stars55% (64)
  2. 4 stars12% (14)
  3. 3 stars9% (11)
  4. 2 stars7% (8)
  5. 1 star17% (20)

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Showing 11-20 of 85 reviews
Jun 19, 2023
Reviewer name: BobbyT
3 out of 5 stars
3 out of 5 stars review

Works well for outdoor situations, not for indoor.

Bought the portable AC for my 10x10 well house, which is foam insulated that is also used as storage. Was going to go with a mini split, but decided to give this a try since its half price of a mini split. The unit works well, cools well for a small room. App connectivity is nice. The problem is the way they have the hot air exhaust designed, which must be routed outside through a window or other opening. That causes all the air to be sucked out of the room and blown outside. (Similar to the clothes dryer at your house ) That creates a very negative pressure situation in a highly sealed building, so its trying to suck air from any available crack or opening, also sucking the door shut so its hard to open with it running. That causes the hot dirty outside air to be sucked into the building, creating a constant cycle of having to cool the hot outside air being drawn in, in turn causing the unit to constantly run... repeating the vicious cycle. Not very efficient. I will be returning it to buy the mini split. For an outside covered porch or similar situation, it probably works well. Tight rooms, its not a good setup.

Helpful?3GKU43TES5EQ13604308651
reply from Midea Team

Hi, BobbyT. Thanks for reviewing the Midea 8,200 BTU Portable Air Conditioner. We're sorry that your AC's design didn't meet your expectations. For additional feedback, please reach out today at DigitalSupport@midea.com and refer to case number 111829827. Midea Customer Care. (BBB A+ Accredited Business)

Jul 29, 2023
Reviewer name: LF
3 out of 5 stars
3 out of 5 stars review

Not very effective

Bought to cool my master bath/bathroom when the a/c in the house went out. Set it to the lowest temperature that it never reached, so the unit ran continuously and loudly, which rendered the auto setting useless. I'm normally a cold-natured person that doesn't require a lot of a/c, so I was shocked that I was still uncomfortable and sweating even though it ran non-stop! It's big, cumbersome and not cost-effective. Should've shopped around. Found a compatible unit elsewhere for about $100 less. Will return if I can get help loading it back into my car. It's terribly heavy. 😔

Helpful?3GKU43TES5EQ13604308651
reply from Midea Team

Hi, LF. Thank you for taking the time to review the Midea 8,200 BTU Portable Air Conditioner. We apologize that your AC's performance didn’t meet your expectations. For additional assistance, please contact us today at DigitalSupport@midea.com and refer to case number 111893456. Midea Customer Care. (BBB A+ Accredited Business)

Aug 4, 2023
Reviewer name: DSanchez
1 out of 5 stars
1 out of 5 stars review

The fact that is it a Wifi enabled AC unit under $400 should say a lot. The company "Midea" has horrible customer service. They will not help you out with anything, instead just tell you to take it back wherever you purchased it from. In my case Sam's club. Our AC unit stopped working within 3 weeks of purchase. All lights were blinking and it was beeping simultaneously. The code 8.8. blinked with it. Couldn't turn off unless completely disconnected from wall. Once plugged back in it did the same thing. Midea did not care to deal with it and Sam's Club customer service either never answers or keeps you on hold for 40 minutes trying to find an answer then clicks. I can take it back in however since there's none in stock I have to wait to have it delivered. Despite paying for warranty w/ Sam's we will just have someone come and look at it here then having to haul it there. Am started to hate Sam's Club and it's products more and more.

Helpful?3GKU43TES5EQ13604308651
reply from Midea Team

Hi, DSanchez. Thank you for sharing your review of the Midea 8,200 BTU Portable Air Conditioner. We apologize that you experienced an error code with your AC and that you were unsatisfied with customer service. So that we can better assist, please email us today at DigitalSupport@midea.com and reference case number 111900469. Midea Customer Care. (BBB A+ Accredited Business)

Sep 5, 2023
Reviewer name: Jen
2 out of 5 stars
2 out of 5 stars review

LOUD!

This ac is very loud, constantly shuts off and on even when it's set on "continuous". Fills up with water and has to be drained VERY quickly. Will not run if full.. code P1! Had to put unit on a stand and connect hose to drain into a container just so it runs all night. I would NOT recommend this ac!!

Helpful?3GKU43TES5EQ13604308651
reply from Midea Team

Hi, Jen. Thank you for taking the time to review the Midea 8,200 BTU Portable Air Conditioner. We apologize that your AC's noise level and performance were unsatisfactory. For additional assistance, please contact us today at DigitalSupport@midea.com and refer to case number 111938113. Midea Customer Care. (BBB A+ Accredited Business)

Aug 19, 2023
Reviewer name: crappy
1 out of 5 stars
1 out of 5 stars review

do not purshase

very loud! tried to see if manufacture could help and they said it's normal for the air compresor to be loud but I know what it is supppose to sound like and it's not ment to be this loud, now because I tried to get them to help and they refuseed it's too late to return product.

Helpful?3GKU43TES5EQ13604308651
reply from Midea Team

Hi, crappy. Thank you for providing your feedback regarding the Midea 8,200 BTU Portable Air Conditioner. We apologize that your AC's noise level has been louder than expected. For additional comments or concerns, please reach out today at DigitalSupport@midea.com and refer to case number 111917340. Midea Customer Care. (BBB A+ Accredited Business)

Jul 6, 2023
Reviewer name: Cass M
2 out of 5 stars
2 out of 5 stars review

Not as good as I had hoped

We have a Midea dehumidifier in our basement that has worked well for several years so I took the plunge on a larger air conditioner. It does blow cold air, however it does not leave our room that cold (around 74). In addition, its VERY glitchy. The power goes on and off. This morning I was awoken at 4:45am by a loud blinking noise similar to a car blinker. I looked over and saw the unit flashing on and off. I unplugged it and went back to bed. I am not sure if the electrical is bad. We have only had it for just over a month and only just started using it. I would not buy this unit again. Ohh the last thing, it is a lot larger and heavier than I imagined.

Helpful?3GKU43TES5EQ13604308651
reply from Midea Team

Hi, Cass M. Thank you for taking the time to review the Midea 8,200 BTU Portable Air Conditioner. We apologize that your AC's performance didn’t meet your expectations. For additional assistance, please contact us today at DigitalSupport@midea.com and refer to case number 111853871. Midea Customer Care. (BBB A+ Accredited Business)

Dec 1, 2024
Reviewer name: John20
3 out of 5 stars
3 out of 5 stars review

They work great but they have an issue.

I bought 2 of these units. They work great, but there's one big problem that Midea needs to fix. One unit was leaking water all over the floor; after opening the top port, no water came out, so I opened the middle drain port, but nothing came out. I left a hose connected to the middle port for a week, but the container it was supposed to be draining into was dry, and I was still getting puddles beneath it. I took it apart and found a disconnected hose between the pump and the drain port. After reconnecting, it drains into the container, and no more puddles. My second unit was getting P1 errors, so I plugged a hose into the middle port to drain into a 7-gallon container. Like the other unit, the container was dry, and the P1 error returned after draining from the very bottom drain. I took it apart and found the same hose disconnected as the other unit. This seems like it would be a cheap and easy fix during manufacturing: add some type of hose clamp or even a small cable tie to both ends of this hose. Otherwise, they have been excellent for heating and cooling my apartment in Texas. I love being able to turn them on from my phone when I'm on my way home from work. I also noticed a dramatic decrease in my electric bill after replacing my old Black and Decker portable AC with these. I'll try to add a picture of the clear rubber hose inside that has popped off on both units, so hopefully, the manufacturer can find a cheap and easy fix.

Review from Midea
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reply from Midea Digital Support

Hello John20. Thank you for posting your review on our Midea 14,000 BTU Portable Air Conditioner. We are sorry to hear about the issue you are facing with the units. For further support with the unit, please contact us at digitalsupport@midea.com.

Sep 24, 2023
Reviewer name: Deivi
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Refresh

I installed it in a room less than 10'x 10' and it barely cools. It is good to refresh the room.

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reply from Midea Team

Hi, Deivi. Thank you for taking the time to review the Midea 8,200 BTU Portable Air Conditioner. We apologize that your AC's performance didn’t meet your expectations. For additional assistance, please contact us today at DigitalSupport@midea.com and refer to case number 111953518. Midea Customer Care. (BBB A+ Accredited Business)

Jul 26, 2023
Reviewer name: Poliver
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Loud!!

Very loud! Called company 2 times never called back

Helpful?3GKU43TES5EQ13604308651
reply from Midea Team

Hi, Poliver. Thank you for taking the time to review the Midea 8,200 BTU Portable Air Conditioner. We apologize that your AC's noise level was louder than expected. For additional assistance, please contact us today at DigitalSupport@midea.com and refer to case number 111885367. Midea Customer Care. (BBB A+ Accredited Business)

May 21, 2023
Reviewer name: CNK Las Vegas
3 out of 5 stars
3 out of 5 stars review

Good, but has a loud fan.

It works good, But the fan is very load and has a ting sound like it is hitting something. I have had quieter AC's. I tried changing the fan speeds, no luck.

Helpful?3GKU43TES5EQ13604308651
reply from Midea Team

Hi, CNK Las Vegas. Thank you for posting your review of the Midea 8,200 BTU Portable Air Conditioner. We apologize that your AC's noise level has been unsatisfactory. For troubleshooting assistance, please email us today at DigitalSupport@midea.com and refer to case number 111799170. Midea Customer Care. (BBB A+ Accredited Business)