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Customer reviews for Member’s Mark Brenton Sectional Set with Sunbrella Fabric, 7pc for
Member’s Mark Brenton Sectional Set with Sunbrella Fabric, 7pc
4.4 out of 5 stars
stars
29 ratings28 reviews
  1. 5 stars66% (19)
  2. 4 stars21% (6)
  3. 3 stars7% (2)
  4. 2 stars3% (1)
  5. 1 star3% (1)

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Showing 11-20 of 28 reviews
Jun 29, 2026
Craig
3 out of 5 stars review

Great Quality and Comfort But Stains Easily

We ordered this set in April of 2026 and use it almost daily. It sits under a covered patio so it's not in the elements. We love the quality construction and comfort. Our only disappointment is the stain resistance. Everything that touches it leaves a stain, including water. Soap and water, as noted in the description, haven't worked for us. It just leaves a larger ring around the stain. The stain in the picture started from condensation from glass. If there are any suggestions, I'd love to hear them. If it weren't for the staining issue, I would definitely have given it the full five stars. It's a great set.

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Jan 3, 2025
Hannah W
5 out of 5 stars review

This set is stunning. I love the weaved material on the frame. It's so cool! The cushions are so substantial and comfortable. The whole set is a modern grey color and would seat quite a few people. It's a perfect set for entertaining!

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Jan 3, 2025
Jami R
4 out of 5 stars review

Really like all the seating included in this set. However, the seats are REALLY firm. Would be good for a large family or large gatherings! Love the fire pit included.

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Jan 3, 2025
Vinson C
5 out of 5 stars review

This is the perfect outdoor sectional. The benches would be ideal for making s'mores on the fire table. The multiple seating options would be ideal for hosting your next outdoor game night or get together. I love the thick supportive cushions.

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Jan 3, 2025
Meredith C
5 out of 5 stars review

This sectional is huge and very comfortable! The faux leather weave pattern on the sides of sectional and fire pit table look really cool. The ottoman and bench are comfy to sit on too and are easy to move around to get comfy!

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Jan 3, 2025
jessica g
4 out of 5 stars review

This is a great and large sectional for entertaining. I like the leather weaving accent on the base of the table and the sofa. The seat cushions are a little stiff but still comfortable. I love the benches that come with it for extra seating.

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Jan 3, 2025
Britton W
4 out of 5 stars review

Bench seating for around the fire pit table is a great addition. Seating is comfortable. Might be a bit high for the table. Nice gas fire pit table. Large enough for several people to enjoy. Couch is large! Comfortable to sit on.

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Jan 3, 2025
J M
5 out of 5 stars review

This set is huge and can fit a big group. Love how comfortable it is. The firepit table is amazing. I recommend this product to anyone who hosts big outdoor gatherings.

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Apr 2, 2025
Kristyn
1 out of 5 stars review

Save yourself the headache — don’t buy this.

I purchased the Member’s Mark Brenton Sectional Set with Sunbrella Fabric (7pc) from Sam’s Club (Item #990365960) for just under $2,400 after tax and shipping. The set arrived damaged and unusable. The delivery company showed up two days earlier than scheduled, and like all Sam’s Club large-item deliveries, they only offer a 12-hour delivery window where you must be present to sign. No flexibility. No courtesy notice. Just 12 hours of your time — wasted. Sam’s Club’s solution? I was told I could either: 1. Return the entire damaged 7-piece sectional set myself to a store — an obviously unrealistic and absurd ask given the size and weight of this item, or 2. Schedule a return pickup, which means another full 12-hour window where I have to be available. Their idea of compensation? A $300 “partial refund” — for a $2,400 product that arrived damaged and unusable. That’s barely 12% of the total cost. It doesn’t even begin to cover the damage, the inconvenience, or the hours I’ve wasted dealing with this. Frankly, it felt like an insult. And their excuse? “Returns are expensive.” So is buying large, defective furniture — and being left with no real options, no accountability, and no respect as a customer. I’ve now spent two full days on hold with customer service, being bounced between departments, disconnected after 45+ minute waits, and forced to repeat the same story every single time. Most agents are unable to help, and there is no follow-through, no consistency, and no resolution. The only path forward they offered was to accept $300, or spend two more days waiting for pickup and redelivery — again, in 12-hour windows. That is not a solution. Sam’s Club has made it clear they do not stand behind their products and have no functional customer service structure to support large-item purchases. I strongly warn anyone considering this set — or any large purchase from Sam’s Club — to think twice. Once your payment is processed, you’re on your own.

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reply from Member's Mark Team

We're sorry to learn about your experience with this set and apologize for the inconvenience, Kristyn. If you would, please contact Member Support at (888) 301-0332 and give them an opportunity to make this right for you.

Jan 11, 2026
Kimberly
5 out of 5 stars review

like it a lot

i am so happy i saw this at the store once i sat on it i knew i wanted this...so comfortable,so easy to assemble. so pleased one and only issue is that assembling the table dor fire pit one of the woven pieces overlapped just one area for a bolt and i was not about to drill a hole and maybe ruin the weave. i still finoshed it and feels so sturdy....really happy

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