Skip to Main Content
Sams Club
Sams Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,335 ratings1,515 reviews
  1. 5 stars70% (2,318)
  2. 4 stars13% (417)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (267)

Member photos

  • +79 images
Sort by |
Showing 541-550 of 1,515 reviews
Mar 15, 2024
Bekah
4 out of 5 stars review

Verified Purchase

Good for the price

Easy to unpack. Quick setup. The mattress is a bit softer than expected, so if you’re wanting something semi-firm or firm I would recommend a different one. Otherwise it is comfortable and clean and so far child loves it.

Helpful?2P0LE98T4IU013604203252
Dec 10, 2023
Wayne Davidson
4 out of 5 stars review

Verified Purchase

Pickup at store could be better.

If you don't have the pickup application for your phone, you have to search for a number to call at pickup. If not busy, you will get a good response.

Helpful?2P0LE98T4IU013604203252
Feb 26, 2023
Shopper
5 out of 5 stars review

Verified Purchase

COMFORTABLE SLEEP FOR EXCELLENT PRICE

This mattress is comfortable once it completely expands. It did take a week to completely expand. It smelled the first couple days from the foam, other than those 2 things, GREAT purchase !!

Helpful?2P0LE98T4IU013604203252
Oct 24, 2023
Octavia
5 out of 5 stars review

Verified Purchase

Perfect for my kiddo, would buy again

Love this mattress for my 8 year old. He says it is so comfortable and gets a great sleep on it. It is a little softer than a medium firmness mattress but I expected that based on reviews and that was exactly what I wanted.

Helpful?2P0LE98T4IU013604203252
Feb 22, 2026
Randy
5 out of 5 stars review

After a few years

Bought 2 Queen sized Hotel Premier mattresses several years ago and both are still like new with daily use. One replaced a 250 pound olympic queen pillow top deluxe top of the line mattress that was 20 years old. This new mattress, at a fraction of the cost, is just as comfortable. If it lasts half as long it will be a bargain. When opened in the morning it inflated completely by night with no noticeable outgassing smell. We would very much buy again!

Helpful?2P0LE98T4IU013604203252
Jan 23, 2026
James
1 out of 5 stars review

Very disappointed.

Bought this mattress on 02/06/2023. It is now 3 years old and it is junk. A year ago it started to bunch up in places, and now sags with no support. From the sounds of others comments, no point in trying to get warranty service. Both my wife and I now have back problems.

Helpful?2P0LE98T4IU013604203252
reply from Member's Mark Team

We're sorry your mattress did not meet your expectations, James. If you would, please contact Member Support at (888) 301-0332 and they will do their best to make this right for you.

Jan 12, 2026
CAIT
1 out of 5 stars review

Awful

Absolutely awful. I kept thinking it would firm up, but it never did. The edges have no shape and it was like a giant lumpy pillow. Returned!!

Helpful?2P0LE98T4IU013604203252
Jun 7, 2025
Glen Bradshaw
5 out of 5 stars review

Verified Purchase

Easy to transport and set up

Great mattress

Helpful?2P0LE98T4IU013604203252
Aug 30, 2025
Anonymous
5 out of 5 stars review

Verified Purchase

Memory foam mattress

Great buy

Helpful?2P0LE98T4IU013604203252
Jul 14, 2025
Amanda
5 out of 5 stars review

Verified Purchase

Comfortable

Awesome

Helpful?2P0LE98T4IU013604203252