This bed says that it is medium firm. Definitely not! It is more like medium extra soft. It is an okay bed, but it is not good for someone with back problems. It is not firm enough.

We purchased the "medium" in terms of the firmness of the mattress. It seems to be much softer than we expected . . . more like what we would have expected with the "plush" level. Probably should have gone with the "firm."

My son and his wife had this mattress and loved it. I honestly had my doubts, but on their recommendation, gave it a shot. The first night, my husband and I slept so good! Love it!

Came rolled up and supposed to fill out after 72 hrs. One end was really crushed and hasn't completely come out of it even after 7 days. Still hoping...given more time...it will completely fill out. Otherwise it is a very nice mattress.

Very comfortable firm but not to firm - not too soft, looks great, does not make you hot. I would definitely recommend. This is my 3 rd one bought for my kids who aren’t kids anymore

Guest raved about this mattress being super comfortable and like sleeping on clouds. This was an emergency purchase and I did not get opportunity to sleep on this bed.

This was not as firm as I suspected. I put this mattress on a good firm box spring. The sides of this mattress feel kind of weak but the middle is very comfortable. It did not have sides handles which woul have made it easier to move.

Great mattress! Bought two of these for my children’s twin beds. They work great. The kids are very comfortable. By kids, I mean a 17 year old boy and a 19 year old girl.

This mattress has been wonderful to sleep on. I’ve noticed I have a lot less back pain, and you kind of sink right into it, but it’s still firm and holds you.

I would not say this is a Medium Firm mattress, this was very soft, too soft, we had to return it. On a positive side, the return process was fairly easy and they were extremely helpful.