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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Hotel Premier Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,404 ratings1,540 reviews
  1. 5 stars70% (2,369)
  2. 4 stars12% (420)
  3. 3 stars6% (212)
  4. 2 stars4% (128)
  5. 1 star8% (275)

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Showing 491-500 of 1,540 reviews
Apr 26, 2022
kent1138
5 out of 5 stars
5 out of 5 stars review

Perfect mattress

There shouldnt be any bad reviews for this mattress..it does just what its supposed to Right out of the box instantly more than 12 inches on every side...and soft yet firm just right My daughter and I love it...perfect mattress at a good price

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Jul 16, 2020
Don4
1 out of 5 stars
1 out of 5 stars review

Too soft

Purchased a week ago and have had a sore back every morning i awoke. It seems to have a pillow top layer on top of the memory foam making the mattress way too soft. Very disappointed. Hopefully i can return it with no problem.

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May 20, 2021
itsucks
1 out of 5 stars
1 out of 5 stars review

No Support

Terrible do not waste your money. Horrible product, provides ZERO support. If two are sleeping you end up in a hole at the center because of how soft unsupportive it is.

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Apr 17, 2024
NancyT
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very comfortable mattress

Very comfortable mattress. This is on an antique 4 poster bed which has never been comfortable, but it is now! I am quite impressed and happy to have this now in our guest bedroom.

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Feb 2, 2021
Michelle V
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best nights sleep!!!

This mattress is awesome! It’s firm but soft, the thickness is perfect... not too thin and not too thick. My sheets fit so I didn’t have to purchase anything new. It’s great! Easy to assemble and the smell was not that bad either. We set it up and gave two whole days to air out before we slept on it. Will definitely purchase this again if I need a new mattress in the future.

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Nov 21, 2025
Robert
1 out of 5 stars
1 out of 5 stars review

A total piece of crap!!!

I bought the full size mattress on sale and it's already developed rises in the middle of the mattress, it's one inch wider than my bed frame and instead of the supposed 12 inches , mine only came up to 10 inches…in short a total piece of worthless crap!!!

Helpful?3EZQ70BELA8J13604203252
reply from Member's Mark Team

We apologize for this experience, Robert, and ask that you contact Member Support at (888) 301-0332 and give them a chance to make this right for you.

Dec 18, 2023
SPE
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent Value - Very Comfortable

Our guest reported that this mattress was very comfortable. For the price (about $300 for full-size) it appears to be an excellent value and I was able to pick it up and transport it by myself (comes in a rectangular box). Just needed help getting it upstairs.

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Nov 21, 2025
Lamont
1 out of 5 stars
1 out of 5 stars review

this mattress is terrible. only expands to 10 inches. when you sit or lay on it, it goes down to 2 inches. then when you want to return, they'll send a fedx truck to get it, but then , you are with out a bed. so to try and fix the problem, i brought a 4 inch pillow top. more money down the tube. in short, its junk

Helpful?3EZQ70BELA8J13604203252
reply from Member's Mark Team

We're sorry you were unhappy with the mattress, Lamont. Please contact Member Support at (888) 301-0322 and they'll do their best to make this right for you.

Nov 21, 2025
FanofSams
1 out of 5 stars
1 out of 5 stars review

Poor Craftmanship

I bought this mattress in May of 2025. My grandchildren came and stayed a week in Oct of 2025. I have enclosed pictures of what the mattress looked like after that week, I could not iron the bumps down, I could not smooth the bumps down and they showed when the bed was made up. Look really tacky. I was shocked and surprised as Sam's products are usually some of the best. I always shop Sam's before going somewhere else. Sam's did send a pickup company to get the mattress and I did not have to take it to the store.

Helpful?3EZQ70BELA8J13604203252
reply from Member's Mark Team

We apologize for this experience and ask that you contact Member Support at (888) 301-0332 and give them an opportunity to make this right for you.

Mar 7, 2022
amatsunshine
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very Comfortable Mattress

I must say the mattress was packaged very well. It expanded quickly and I was able to sleep on it the first night, since I let it expand all day. I slept on this less than a week and I have no complaints so far. I added a mattress protector and cover on it just to keep it clean and protected from spills.

Helpful?3EZQ70BELA8J13604203252