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Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,337 ratings1,516 reviews
  1. 5 stars70% (2,320)
  2. 4 stars12% (417)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (267)

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Showing 141-150 of 1,516 reviews
Jun 30, 2020
Connie
5 out of 5 stars review

Verified Purchase

queen members mark medium

Love this bed. My mother has a iQ beautyrest and this bed is just like sleeping on her almost $2000 mattress!!!

Helpful?2P0LE98T4IU013604203252
Mar 5, 2023
mvk
1 out of 5 stars review

Verified Purchase

Not medium firm at all

Mattress is too soft, I feel like I’m sinking in. No support whatsoever and I wake up with a sore neck and back everyday.

Helpful?2P0LE98T4IU013604203252
reply from Member's Mark

We are sorry the mattress isn't supportive enough for you, mvk. Please know you can return or exchange it anytime as part of the Member's Mark 100% Satisfaction Guarantee.

Feb 17, 2024
Tabby
5 out of 5 stars review

Verified Purchase

Extreme comfort

So much more comfortable than i anticipated. I dont wanna get out of bed most days because im so comfortable!

Helpful?2P0LE98T4IU013604203252
Jul 7, 2024
Michelle
5 out of 5 stars review

Verified Purchase

Mattress

We love this mattress so much we bought 4 and replaced all the beds at our STR in Florida with them. They are so comfy and hold up great!!

Helpful?2P0LE98T4IU013604203252
Nov 1, 2025
Dave
3 out of 5 stars review

Verified Purchase

Not really medium, more like a plush

Not very medium - feels more like a plush or soft than a medium. Luckily my son doesn't mind it, so we will keep it as it is a pain to return.

Helpful?2P0LE98T4IU013604203252
Oct 20, 2025
NA
3 out of 5 stars review

Verified Purchase

Feels more like a soft than a medium

Mattress was packaged well and looked great, however this 'medium' is much more like a soft in my opinion.

Helpful?2P0LE98T4IU013604203252
reply from Member's Mark Team

We appreciate your feedback on the firmness of the mattress, NA. If you are unsatisfied with the mattress, please know it can be returned for a full refund with the Member's Mark 100% Satisfaction Guarantee.

Nov 1, 2025
Amber G
5 out of 5 stars review

Verified Purchase

Super Comfortable

As comfortable or more so than my more expensive mattresses. I can't speak to longevity but for the price it is great so far.

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Sep 9, 2021
Paperno pizza
4 out of 5 stars review

Verified Purchase

Very soft. Not medium-firm.

Much softer than advertised but we wanted soft, so all good. Not medium or firm. No problems otherwise.

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Jan 14, 2026
D Goins
5 out of 5 stars review

Verified Purchase

Item you won't loose sleep over!

This is one of the best mattress you can buy for the money!! It is built very well with years of use!!

Helpful?2P0LE98T4IU013604203252
Sep 16, 2022
JimS
5 out of 5 stars review

Verified Purchase

Good Mattress

This is the best mattress I've owned. I have arthritis and with this mattress I don't have the usual back and hip joint pain during the night.

Helpful?2P0LE98T4IU013604203252