Skip to Main Content
Sams Club
Sams Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,337 ratings1,516 reviews
  1. 5 stars70% (2,320)
  2. 4 stars12% (417)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (267)

Member photos

  • +79 images
Sort by |
Showing 131-140 of 1,516 reviews
Nov 22, 2021
Jackie941
2 out of 5 stars review

Verified Purchase

Very uncomfortable

This was the most uncomfortable mattress that I have ever slept on. It sinks in the middle and I could never get comfortable. I was tossing and turning every night until I put my old mattress back on my bed. Thank goodness I still had it. I am currently in the process in returning this mattress. I did last 5 days with it.

Helpful?2P0LE98T4IU013604203252
Apr 27, 2024
Timmerz
4 out of 5 stars review

Verified Purchase

TWIN XL

I find it comfortable. The only concern is that if you sit on the edge of the mattress, it would be easy to slide off, If you stay in the middle of the mattress its fine. Being a TWIN XL mattress, it doesn't give much room for error. I purchased the Full size mattress a couple of years ago and I love it which is why I purchased this one.

Helpful?2P0LE98T4IU013604203252
Oct 1, 2025
Pained
2 out of 5 stars review

Verified Purchase

Dashed Hopes

I suffered a L1 compression fracture in January after a fall, and have had significant pain ever since. I chose the mattress based on the promise of perfect support for my back. The mattress feels luxurious, but I still wake up with an aching back. That could be because of my injury, and not the fault of the mattress, but I am disappointed, none the less.

Helpful?2P0LE98T4IU013604203252
reply from Member's Mark Team

We are so sorry to learn about your injury and hope you are feeling better. Thank you for your honest feedback on our Members Mark Hotel Premier Mattress. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee. You can contact Member Support at (888) 301-0332 for assistance.

Mar 27, 2026
Miss Melissa
5 out of 5 stars review

Verified Purchase

#grandkids are my life💕♥️

Purchased this mattress for my granddaughter, she is extremely happy and comfortable with it.

Helpful?2P0LE98T4IU013604203252
Apr 22, 2026
Blanca
5 out of 5 stars review

Verified Purchase

Mattress

It's so comfortable and soft I love this mattress

Helpful?2P0LE98T4IU013604203252
Apr 14, 2026
Mria
5 out of 5 stars review

Verified Purchase

Perfect

Wonderful and comfortable

Helpful?2P0LE98T4IU013604203252
Aug 8, 2020
Anonymous
5 out of 5 stars review

Verified Purchase

Comity

The most comfortable mattress I’ve ever slept on. Even without a boxspring or frame. Straight on the floor. Love it.

Helpful?2P0LE98T4IU013604203252
May 21, 2021
Mimi
5 out of 5 stars review

Verified Purchase

Firm but soft

3 Guests tested and all approve. Easy to unpack and set up. everyone so far commented great night sleep!

Helpful?2P0LE98T4IU013604203252
Jan 2, 2026
Heather
3 out of 5 stars review

Verified Purchase

Memory foam mattress

Good mattress but a little to soft for us but I can say I have slept better on this mattress than my pillow top

Helpful?2P0LE98T4IU013604203252
Jul 17, 2021
Perry
3 out of 5 stars review

Verified Purchase

NEW TO BOX MATTRESS

1st time with a box mattress, did not know what to expect, 12" makes for a little taller bed. Had to get used to it. I think I like it.

Helpful?2P0LE98T4IU013604203252