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Sams Club
Sams Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,330 ratings1,512 reviews
  1. 5 stars70% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)

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Showing 1,241-1,250 of 1,512 reviews
Dec 18, 2021
JLee
2 out of 5 stars review

If you love memory foam, this is your dream bed

Note that this mattress will come in a box compressed and will pop open to a queen mattress which is impossible to return. It was way too soft for me and hurt my already poor back but has been a nightmare to return and I have found a return impossible.

Helpful?2P0LE98T4IU013604203252
Jun 19, 2022
Toyia
1 out of 5 stars review

member mark hotel mattress

This product really is making me physically sick the chemical scents that’s coming through gives me migraines and the mattress is not comfortable at all. I have back problems and I wake up sore everytime. Haven’t had a restful sleep unless I take sleeping meds.

Helpful?2P0LE98T4IU013604203252
Jul 8, 2021
motomomma
3 out of 5 stars review

Amazingly comfortable but…

I loved this mattress for about 60 days BUT at about 2 months of owning this, the foam inside started to yellow and come through the fabric casing-which is not washable. It looked awful. Thankfully Sams has a 90 day return policy BUT you cannot take it back to them so you are stuck paying $100 to have it hauled away so you don’t really get a full refund. If you don’t care how it looks, but it and get good sleep. If you do, choose something different.

Helpful?2P0LE98T4IU013604203252
Jul 21, 2022
AK
2 out of 5 stars review

Verified Purchase

Not what I expected

Not much comfort in this mattress

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Apr 21, 2025
SBrown
1 out of 5 stars review

Never Again

This is definitely NOT a firm mattress. There's also a whole in the center. Very disappointed

Helpful?2P0LE98T4IU013604203252
reply from Member's Mark Team

We apologize for the issue you are experiencing with your mattress, SBrown. Please note, our mattresses can take up to 48 hours to reach the full 12". If the mattress hasn't expanded fully, please contact Member Support at (888) 301-0332 and we'll be happy to assist you.

Jan 10, 2021
satisfied buyer
5 out of 5 stars review

Verified Purchase

hotel premier mattress is great!!

very easy to set up and very comfy

Helpful?2P0LE98T4IU013604203252
Dec 19, 2023
Jb
2 out of 5 stars review

Verified Purchase

not pleased

did not live up to Member's Mark

Helpful?2P0LE98T4IU013604203252
Aug 10, 2021
ts
4 out of 5 stars review

Verified Purchase

nice sleep, easy set up

ripples where I sleep - wt 245

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Dec 15, 2023
Ana
5 out of 5 stars review

Verified Purchase

Members Mark hotel premium mattress.

Im very happy with my purchase. I bought the mattress for the guest room, it is very comfortable.

Helpful?2P0LE98T4IU013604203252
Feb 25, 2024
tractorjdeere
1 out of 5 stars review

Misleading on firmness

Mattress is extra soft not medium firm.

Helpful?2P0LE98T4IU013604203252
reply from Member's Mark Team

We appreciate your honest feedback on the mattress. It can take a few days of expansion and use for the mattress to settle into its final firmness. Please know you can exchange or return it anytime as part of the Member's Mark 100% Satisfaction Guarantee.