I purchased the Member’s Mark Hotel Premier Collection 12-Inch Gel Memory Foam Mattress (Full size) on May 27, 2024 for my son's room. A week ago, I discovered he was sleeping on the floor without mentioning any discomfort with the mattress. On December 6, 2024, I bought a new bed frame because I hadn't’t purchased a box spring. Initially, I noticed the head of the mattress was lower than the foot, which I attributed to it being new. Now, there’s a sinkhole forming at the head of the mattress. While the mattress has a weight limit of 300 lbs and my son weighs approximately 274 lbs, I am unsure if this is contributing to the issue.

My husband loved this mattress instantly. Going from an innerspring mattress to a foam one was a little more difficult for me. It took a couple of weeks for me to really like it. Now we both love the mattress so much, we went ahead and bought one for our RV.

Slept on this mattress for a month now and I dont wake up with sore back anymore. Its probably more that its gel memory foam since Ive slept on everything else with same back issues for years and after lot of researching Im glad I purchased this mattress!

Not a hotel mattress, but somewhat comfortable. A little toward the firm side and does conform to your body. It really doesn’t cool all night like the ad states. However it is cool when lying down for a short while. No issues opening with smell, waited 24hrs to allow for full expansion. Overall a good mattress, nicely made, and hopefully will last as long as the previous one.

I have found that Buying a mattress is not as easy as buying groceries. If you go to a furniture or mattress store. You CANNOT simply buy it and take it (even if you have a truck). You Have To "Order" it. Then, they will deliver it. The DELIVERY Is NOT Free! Anyway, This mattress. Comes in a box?? You have to carefullu roll it out. It expands to an impressive thickness. If you've been slepping on a bad bed. This will seem like HEAVEN! It did for me. I sleep Better now!

I just bought this last week. It says medium firm in description but it is anything but. It is too soft. One sleeps on it for 3 nights and back pain starts. I wonder if I I could return it and exchange it for a real mattress that has some support at all.

Note that this mattress will come in a box compressed and will pop open to a queen mattress which is impossible to return. It was way too soft for me and hurt my already poor back but has been a nightmare to return and I have found a return impossible.

My wife and I tried this mattress because we wanted something medium firm, but this is more like a plush mattress. If you like something really soft, you might like this but it was not medium firm. I was also disappointed in sams club return policy (auburn hills, mi) as they had special conditions about returning this that aren't listed on their website or anywhere in the store. Inquire with your store about returns before buying.

This product really is making me physically sick the chemical scents that’s coming through gives me migraines and the mattress is not comfortable at all. I have back problems and I wake up sore everytime. Haven’t had a restful sleep unless I take sleeping meds.

The biggest problem I have is this mattress does not cool at all. I bought this in summer and itwas hot. I thought it might be nice in winter, but I am still waking up sweating horrendously. Also the mattress is quite soft and trying to turn to my side I feel like im trapped in a giant marshmellow. I really wanted to live this mattress, but this mattress was a great let down.