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Sam's Club
Sam's Club
Customer reviews for Serta Home Theater Power Recliner, Assorted Colors for
Serta Home Theater Power Recliner, Assorted Colors
4.2 out of 5 stars
stars1,187 ratings533 reviews
  1. 5 stars63% (744)
  2. 4 stars18% (211)
  3. 3 stars7% (84)
  4. 2 stars3% (41)
  5. 1 star9% (107)

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Showing 61-70 of 533 reviews
Dec 27, 2021
rsusnjer
4 out of 5 stars review

Verified Purchase

Excellent Theater Chair at a Very Good Price

Needed to replace my standard recliner and decided that I'd like to upgrade. Searched virtually every website and read virtually every review on Theater Power Recliners under $1,000 and could not find a reason not to buy this. Once I received the recliner I was amazed on how well this was built and operated. It is extremely comfortable and the bonded leather upholstery seems to be durable. I had to take away 1 star because one of the armrest lids was out of alignment and hanging on by only 1 screw. The screws securing the piston cylinder were too short and disconnected from the chair itself. However, my son easily fixed the problem by replacing the screws with longer deck screws. All is now fine but I do suspect that there will be future problems with this style of lifter. But, we'll deal with that if/when we come to it.

Helpful?2SYPY0HFIELD13603854254
Feb 6, 2023
Jim
3 out of 5 stars review

Verified Purchase

Chairs great, craftsman ship shaky

Chairs are great but it took us three to “build” two where everything was good with them. Lids on the arm compartments, the cylinders had no pressure in two and the cup holder lights didn't work on two of them. Pinched wires that I had to resplice to make them work.

Helpful?2SYPY0HFIELD13603854254
reply from True Customer Service

Hi Jim, we're sorry to hear you had issues with assembly. If you need any further assistance please contact us at upholsteryservice@trueinnovations.com

Nov 8, 2021
Alex V
5 out of 5 stars review

Verified Purchase

Great comfortable recliners

I bought two and love them. I put the back on and connected the wiring from top to bottom and one of the recliners had the power light on but didn't recline. Check that the wire behind the plug that goes to the outlet. Mine wasn't connected to the base of the recliner. Once I connected that everything worked fine.

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Oct 17, 2021
Celtic Woman
5 out of 5 stars review

Verified Purchase

Comfort and price and you can't go wrong.

These power recliners are comfortable and reasonably priced. I'm very pleased with my purchase. The only fault I can see is that the arms cover a storage box and they do tend to bend away from the chair. Not a real problem, just be aware that they are not as sturdy as they could be. If you want comfortable theater-like seating, this is the chair for you.

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Nov 4, 2021
Bonnie
5 out of 5 stars review

Verified Purchase

Pleasantly surprised

Very enjoyable and enjoying ! Very comfortable and fits like a glove! I am senior so the electric reclining is wonderful, I replaced a recliner that I had a hard time sitting up, a lot of climbing out!! Very pleased! I also love the adjustable headrest!

Helpful?2SYPY0HFIELD13603854254
Nov 12, 2022
JBHAM
5 out of 5 stars review

Verified Purchase

Theater Chair

Received the chair which was shipped to me by SAM'S and it came in a box wrapped in two pieces; the base and back of the chair. The most difficult thing involved with setting up the chair was getting it into the house from the front yard. The base is heavy and I needed help getting it upstairs. Once the chair was in place it was easy to set up; you needed to make sure the top (back) of the chair fit securely with the base (bottom) by sliding the top of the chair along the fitted bracket until it clicked into place. Make sure the back of the chat is straight and not crooked. Attach the power cord plug it in and sit in the chair and enjoy. The chair recliners and lays out in different positions without issue and everything work fine. Quality chair for the price, we purchased two chairs and my wife and I are extremely satisfied with them. I recommend this product!

Helpful?2SYPY0HFIELD13603854254
Dec 21, 2022
alohadeb
5 out of 5 stars review

Verified Purchase

You will Love this comfy power recliner!

LOVE the chair! Very comfortable, easy to put together, looks very nice, great price! Smooth operation power recliner that doesn't have to be too far away from the wall behind. I bought this as a cozy seating option in a home office- however it would be perfect to set up a media room with. Want more! The only issue was the delivery 🚚. After explaining the following to Sam's, they gave me a $50 credit pay for someone to come assist with moving the box inside my house. It's a 350 lb box that was left on my front porch blocking the front door and it was not upright as per the huge arrows on the box. I had previously cleared the garage to open the door for a quick delivery but the driver/service never rang the bell or attended contact- he dropped it and ran off. Need to be able to leave delivery notes on Sams ordering site.

Helpful?2SYPY0HFIELD13603854254
reply from True Customer Service

Thank you for the great review! We glad you love it! If you have any issues with the item, please don't hesitate to reach out to us at upholsteryservice@trueinnovations.com

Dec 16, 2022
Steve
5 out of 5 stars review

Verified Purchase

Not bad for the price

I bought a set of 4 for 299 each and I love them. They are heavy but not that hard to assemble. I wanted something cheap and I couldnt find anything anywhere for this price. The cupholders have the blue light which is nice. I would have liked a foldable table, but may be not possible for the price point.

Helpful?2SYPY0HFIELD13603854254
reply from True Customer Service

Hi Steve, thank you for your review. If you have any issues with the items, please don't hesitate to contact us at upholsteryservice@trueinnovations.com

Jan 8, 2022
Swissman
3 out of 5 stars review

Verified Purchase

FIX the wiring

This chair is relatively comfortable. Difficult to make forearms comfortable on arm rests due to cup holders. I feel there is not very much adjustment allowed for head/neck rest but leg and seat reclining is good. There is a wiring problem as the motor cord keeps coming unplugged. Have to turn the chair on it's side to plug back in.

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reply from Serta Team

Hi there! We are sorry about your experience with the Serta Home Theater Power Recliner. This product is manufactured by our licensed partner True Innovations and they will be able to assist you further. Please reach out to True Innovations at 800-379-9773. Thank you.

Oct 30, 2021
Peggy
3 out of 5 stars review

Verified Purchase

Disappointed

I bought this chair online thinking it would be good quality because I bought it through Sams. I will not buy sight unseen again. The right arm is loose and when you sit down the cushion goes down to where you can feel the springs. It's just not as good quality as I thought it was going to be.

Helpful?2SYPY0HFIELD13603854254
reply from Serta Team

Hello Peggy! This product is manufactured by our licensed partner Lifestyle Solutions. Please contact Lifestyle Solutions at 1-877-693-8866 and they will assist you further. Thank you.