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Sam's Club
Sam's Club
Customer reviews for Serta Home Theater Power Recliner, Assorted Colors for
Serta Home Theater Power Recliner, Assorted Colors
4.2 out of 5 stars
stars1,187 ratings533 reviews
  1. 5 stars63% (744)
  2. 4 stars18% (211)
  3. 3 stars7% (84)
  4. 2 stars3% (41)
  5. 1 star9% (107)

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Showing 71-80 of 533 reviews
Oct 30, 2021
Peggy
3 out of 5 stars review

Verified Purchase

Disappointed

I bought this chair online thinking it would be good quality because I bought it through Sams. I will not buy sight unseen again. The right arm is loose and when you sit down the cushion goes down to where you can feel the springs. It's just not as good quality as I thought it was going to be.

Helpful?2SYPY0HFIELD13603854254
reply from Serta Team

Hello Peggy! This product is manufactured by our licensed partner Lifestyle Solutions. Please contact Lifestyle Solutions at 1-877-693-8866 and they will assist you further. Thank you.

Dec 21, 2022
alohadeb
5 out of 5 stars review

Verified Purchase

You will Love this comfy power recliner!

LOVE the chair! Very comfortable, easy to put together, looks very nice, great price! Smooth operation power recliner that doesn't have to be too far away from the wall behind. I bought this as a cozy seating option in a home office- however it would be perfect to set up a media room with. Want more! The only issue was the delivery 🚚. After explaining the following to Sam's, they gave me a $50 credit pay for someone to come assist with moving the box inside my house. It's a 350 lb box that was left on my front porch blocking the front door and it was not upright as per the huge arrows on the box. I had previously cleared the garage to open the door for a quick delivery but the driver/service never rang the bell or attended contact- he dropped it and ran off. Need to be able to leave delivery notes on Sams ordering site.

Helpful?2SYPY0HFIELD13603854254
reply from True Customer Service

Thank you for the great review! We glad you love it! If you have any issues with the item, please don't hesitate to reach out to us at upholsteryservice@trueinnovations.com

Nov 8, 2021
Alex V
5 out of 5 stars review

Verified Purchase

Great comfortable recliners

I bought two and love them. I put the back on and connected the wiring from top to bottom and one of the recliners had the power light on but didn't recline. Check that the wire behind the plug that goes to the outlet. Mine wasn't connected to the base of the recliner. Once I connected that everything worked fine.

Helpful?2SYPY0HFIELD13603854254
Oct 11, 2022
Bob
4 out of 5 stars review

Verified Purchase

Great chair

Chair seems well made. A little hard at first but breaks in over time. No issues as of yet.

Helpful?2SYPY0HFIELD13603854254
Nov 18, 2022
Patti
5 out of 5 stars review

Verified Purchase

Very happy with the chair. I purchased it for my 1

Home theater recliner chair is good looking & comfortable for my 104 year old dad

Helpful?2SYPY0HFIELD13603854254
Jun 3, 2022
yakkie
5 out of 5 stars review

Verified Purchase

shes in never neverland because of it..

my wife new power recliner put her to sleep all the time

Helpful?2SYPY0HFIELD13603854254
Mar 5, 2022
Diarra
3 out of 5 stars review

Verified Purchase

Confortable chairs

Parts loose or damaged when arrived otherwise very comfortable seats

Helpful?2SYPY0HFIELD13603854254
reply from Serta Team

Hi there, Thank you for taking the time to leave a review. We are sorry to learn of your experience. This product is manufactured by our licensed partner Living Style/True Innovations and they will be able to assist you. Please reach out to Living Style/True Innovations at 800.379.9773 or service@trueinnovations.com. Thank you!

Jan 30, 2023
Flip
4 out of 5 stars review

Verified Purchase

Squeaks

Comfy but material squeaks when opening or closing.

Helpful?2SYPY0HFIELD13603854254
Dec 15, 2022
Sunflower
1 out of 5 stars review

Verified Purchase

Returned

Back of chair broke off, returned. Poor workmanship.

Helpful?2SYPY0HFIELD13603854254
reply from True Customer Service

Hi, we hate to hear the item broke. I see you're already returned. Please don't hesitate to contact us at upholsteryservice@trueinnvoations.com for any future item inquires.

Feb 28, 2023
Von J
5 out of 5 stars review

Verified Purchase

Perfect Purchase!

Chairs are perfect for the Man Cave

Helpful?2SYPY0HFIELD13603854254