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Customer reviews for Ello Stratus 16-Ounce Tritan Water Bottles, 3 Pack, Choose Color for
Ello Stratus 16-Ounce Tritan Water Bottles, 3 Pack, Choose Color
4.1 out of 5 stars
stars
238 ratings115 reviews
  1. 5 stars68% (163)
  2. 4 stars6% (15)
  3. 3 stars5% (13)
  4. 2 stars9% (21)
  5. 1 star11% (26)

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Showing 41-50 of 115 reviews
Mar 9, 2023
Reviewer name: Mok
1 out of 5 stars
1 out of 5 stars review

No...no....no

The straw just gushes liquids when not in use. My sons juice would not stay in the container, I watched and cleaned up the mess as it happened.

Helpful?5GPYKDBN7C1Z13603854207
reply from Ello Customer Support

Hello from Ello! First of all, please accept our apologies for your disappointing experience with our Stratus. We'd like to make this right. Please email support@elloproducts.com for assistance.

Jul 24, 2021
Reviewer name: jmd
1 out of 5 stars
1 out of 5 stars review

lids broke within a week!

There’s a pin like hinge that allows the lid to open & close. The pins came out within the 1st week of use allowing the lid to become disconnected. I wouldn’t recommend unless design is upgraded.

Helpful?5GPYKDBN7C1Z13603854207
reply from Supplier Response

Hello from Ello! First of all, please accept our apologies for your disappointing experience with our Stratus water bottle. We'd like to make this right. Please email support@elloproducts.com for assistance.

Jun 8, 2021
Reviewer name: Les
1 out of 5 stars
1 out of 5 stars review

chocking hazard pin slips out!

We’ve used one of these cups for two days and the pin holding the lid on came off. I stuck a fork in one of the other lids where the pin is snd it just slides out too! What kind of design is that?? A pin just sitting there with nothing holding it in. Geez.

Helpful?5GPYKDBN7C1Z13603854207
reply from Ello Customer Support

Hello from Ello! First of all, please accept our apologies for your disappointing experience with our Stratus. We'd like to make this right. Please email support@elloproducts.com for assistance.

Aug 5, 2021
Reviewer name: Terrible
1 out of 5 stars
1 out of 5 stars review

Lids are terrible

Only had these a few months and all the kids are broken. This is the 2nd type of Ello water bottles we’ve gotten (others were stainless steel) and all of them have broken tops. On some of them the metal bar that holds the lid on has come out, and on others the plastic latch that closes the lid has broken off making it useless because you can’t close the lid. Won’t be buying anything by this brand again.

Helpful?5GPYKDBN7C1Z13603854207
reply from Ello Customer Support

Hello from Ello! We're sorry to hear about your lid. It should not have broken so easily. We'd like to make this right! Please email support@elloproducts.com for assistance.

Mar 9, 2021
Reviewer name: HappyWThat
2 out of 5 stars
2 out of 5 stars review

Not insulated

While I wanted to LOVE these cups bc they're super cute, they are not insulated. I couldnt find in the description if they were or were not, so I ordered 2 different sets. Highly disappointed to find out they arent insulated, so they're going back bc that's a deal breaker for me. Bummer.

Helpful?5GPYKDBN7C1Z13603854207
reply from Supplier Response

Greetings from Ello! First off, let me apologize for your disappointing experience with our our water bottles. We'd like to make this right. Please email support@elloproducts.com for assistance.

Aug 18, 2021
Reviewer name: Steph
2 out of 5 stars
2 out of 5 stars review

Not long lasting…

We’ve had these water bottles for about 6 weeks. 2 of them already have the decals peeling off after washing on the top rack of the dishwasher and air drying. One of them has a lid where the pin keeps coming out too. I can’t put these in a lunch bag at all because the lid could potentially just fall off. I only gave it 2 stars because they were inexpensive and 2 of them still work well (for now.

Helpful?5GPYKDBN7C1Z13603854207
reply from Supplier Response

Hello from Ello! First of all, please accept our apologies for your disappointing experience with our Stratus water bottles. One of the reasons the paint is peeling so easily is that we use very eco-friendly inks and processing that are FDA and California Prop-65 compliant, but in doing so we give up some durability. Your lid also should not have broken so easily. We'd like to make this right. Please email support@elloproducts.com for assistance.

Sep 28, 2022
Reviewer name: MissTea
1 out of 5 stars
1 out of 5 stars review

3 of 3 have now broken

The lid cover isn’t “kid proof”… meaning all 3 broke after 1-2 months of use (each used 1 day a week-max). The straws have also started fraying at the top and bottom. I definitely don’t recommend this product… unless you like to completely replace your child’s water bottles at least quarterl

Helpful?5GPYKDBN7C1Z13603854207
reply from Ello Customer Support

Hello from Ello! First of all, please accept our apologies for your disappointing experience with our Stratus. We'd like to make this right. Please email support@elloproducts.com for assistance.

Sep 1, 2021
Reviewer name: tiredmomma
3 out of 5 stars
3 out of 5 stars review

Missing straw

These are overall okay quality. My kids take them to school daily for water since the fountains in the school are off. After a month, they are still intact. However, one of the straws was missing in one set making one bottle totally useless. Throws me off since I bought a set for each child so I could wash in cycles.

Helpful?5GPYKDBN7C1Z13603854207
Jan 7, 2022
Reviewer name: Mis
1 out of 5 stars
1 out of 5 stars review

awful

The water bottles work fine but the graphics all came off. I bought two sets and only hand washed them all yet all of the designs have rubbed off. It's very disappointing and it gets all over everything. I wouldn't have bought them if I knew it was going to do that.

Helpful?5GPYKDBN7C1Z13603854207
reply from Ello Customer Support

Hello from Ello! One of the reasons the paint is peeling so easily is that we use very eco-friendly inks and processing that are FDA and California Prop-65 compliant, but in doing so we give up some durability. We'd like to make this right. Please email support@elloproducts.com for assistance.

Aug 9, 2022
Reviewer name: Terra
3 out of 5 stars
3 out of 5 stars review

Poor lid design

These bottles are cute and easy to clean, so I really thought I’d found *the* bottle for my kids. Wrong. The lid is made of rigid plastic and breaks almost immediately if dropped. It has happened to 4/6 of ours! Ello sent me replacement lids, but the same thing happened, so the lid is definitely poorly designed if it cannot withstand normal use by kids, the intended demographic.

Helpful?5GPYKDBN7C1Z13603854207