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Sams Club
Sams Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,330 ratings1,512 reviews
  1. 5 stars70% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)

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Showing 821-830 of 1,512 reviews
Feb 18, 2022
bob27
1 out of 5 stars review

Item came damaged, in addition to poor quality

Item came in damaged. It also didn't fully expand, perhaps due to the damage. Return and refund process is also a nightmare, and Sam's expects you to take some of that burden of the process.

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Mar 14, 2023
ex_employee
5 out of 5 stars review

best mattress EVER

I have chronic back and knee pain. The first night I slept on this I was out like a light. It’s firm enough where you don’t feel like you’re sinking, but pliable enough that you feel like you’re laying on air. Amazing quality. We LOVE our mattress

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Feb 7, 2022
Nicole4102
2 out of 5 stars review

Sags

I bought this mattress in June of '21 and it's already sagging in the middle. Also, the fabric on the top is loose and bunching under the fitted sheet. 2 stars because I liked it when I first got it. Wish I had returned it.

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Nov 26, 2020
concorde
4 out of 5 stars review

Not without issues

I like the semi firm mattress. With that said, I would like to report 2 issues: 1. I ordered online, item came without original box, which is having wheels for easy movement. 2. Top part of the mattress is getting wavy after every use.

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May 26, 2025
melissa
5 out of 5 stars review

Worth the price!

I've slept on it for 2 nights and taken one epic nap on our new matresses, and i LOVE them! Our 12 year old Icomfort mattress had given up. We had decided to get 2 twin xl's in hopes of getting an adjustable base in the future and the 2 twin xl's were actually $50 cheaper than just buying a full king size. I can move these 2 all by myself where our old matress was so heavy it really needed 4 people to move if you were to follow OSHA saftey standards due to the weight ;) We got the medium, i let them "air up" for a little over 24 hours and they had no issues or a bad smell. I was a bit nervous when they were delivered because one looked like it was trying to air up in the box, so i was scared of it being mishappened or damaged from a cut through the box or something, but had no problems. Not to firm not to soft. Being 2 twin xl, there is very little if any movement transfer. King size bedding fits on the 2 mattresses perfectly and keeps them together better than i thought it would. Being 2 mattresses together, they are a smidgen wider than our current bed frame, so if you have a frame that the matress sit in that may be a issue if you go the 2 twin xl to make a king route. I paid $327 total after taxes for both and they arrived in 2 days! I bought from Sam's so if we didn't like them we could take them back to the store if there was a issue, as this was the first time buying a mattress that i didn't get to test out first and i was nervous, lol. I figure even if these break down after a few years, i would still be happy with my purchase because I've wasted more money on way less before. For the price, they are totally worth it and with the return policy, no reason to not try them out. We got the medium, which is fine for us, but if you like a firmer matress get the firm one. I'm ordering one for our 16 year old son, who has never had an opinion on bed comfort because he could sleep on the floor and find it comfortable. But he laid on it and said he wanted one too! The price is great! Trust me we went mattress shopping and i think we laid on every major brand mattress on the market these days and I'm telling you, there are way worse (name brand) matresses for quadruple the price out there

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Sep 4, 2025
Dominique
5 out of 5 stars review

Like sleeping on a cloud

I purchased this mattress based on a recommendation from a friend. It was delivered quickly and the unboxing and setup was relatively quick and easy. The moment I laid on the bed I was asleep. I don’t know how long it took but this bed is super comfy! I purchased the ultra plush king mattress and plan to purchase the same in Queen for my guest room. Hotel luxury without the hotel cost!

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Dec 19, 2023
Al
5 out of 5 stars review

Verified Purchase

My new Mattress

surprisingly comfortable and easy to set up

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Jan 7, 2024
Gene
3 out of 5 stars review

Verified Purchase

Mattress

Good quality but extremely firm mattress.

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Feb 26, 2025
Diggy
4 out of 5 stars review

Verified Purchase

Comfy

Works great. Really expanded. Very comfy. You will get a good nights rest.

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May 2, 2021
Todd
5 out of 5 stars review

Verified Purchase

Love it!

We love this bed! Perfect comfort for a perfect price!

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