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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,470 ratings1,575 reviews
  1. 5 stars69% (2,408)
  2. 4 stars12% (423)
  3. 3 stars6% (219)
  4. 2 stars4% (134)
  5. 1 star8% (286)
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Showing 1-10 of 1,575 reviews
Sep 27, 2026
Reviewer name: jose A
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great mattress great price not too heavy

mattress didn’t weigh that much was able to carry it by myself was able to unboxed by myself and set it up. I’ve had an offer for a little over a month and it feels great.

Helpful?2KZ9C46TI1Q813603764949
May 8, 2026
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Well worth the money!

I have had a bad bad for years. I bought this bed from her daughter several years ago and slept down at once and had the best night sleep. When I needed a new bed I knew I was gonna buy this one.

Helpful?2KZ9C46TI1Q813603764949
Dec 6, 2025
Reviewer name: John
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfort enters the chat!

I had hip pain every morning...since Ive installed this, no more morning pain! It is cool to lay on, very comfortable and you couldnt beat the price!

Helpful?2KZ9C46TI1Q813603764949
Nov 16, 2025
Reviewer name: Peterv
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great value for the money and comfortable

Very comfy. Slightly soft but as I age I find I need a soft mattress to reduce back pain due to DJD. my adult kids also find it comfortable too. We've purchased 3 in the past few years, so we are starting a mattress collection. Lol

Helpful?2KZ9C46TI1Q813603764949
Sep 30, 2026
Reviewer name: Chris K
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Good mattress

Very comfortable. I bought this for my brother he's around 6ft tall 300 lbs. it is holding up nicely and is comfortable for him. I definitely would recommend this mattress.

Helpful?2KZ9C46TI1Q813603764949
Sep 2, 2020
Reviewer name: jmxreger
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Happy

Great mattress, first time on anything before with springs. 2 back surgeries and 5 mattresses later, THIS one is letting me get some sleep finally. I don't know who the people are that read this , but if you have back problems, this one so far has done a good job.

Helpful?2KZ9C46TI1Q813603764949
Jan 18, 2026
Reviewer name: MZ
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Good but not for couples

My whole family has these mattresses and I love them for my kids. But unfortunately for my husband and I we just sank in. My husband is 6ft 200lbs and it felt like he sank to the bottom of the mattress. We had to return it for a hybrid.

Helpful?2KZ9C46TI1Q813603764949
Aug 23, 2026
Reviewer name: Murray
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Customer Service??

I purchased this mattress for my daughter's new apartment. She says the mattress sleeps great; unfortunately, when we unboxed it, we found a stain on the bottom. Obviously, we could not box the mattress back up and return it to the store. So I went to the store and asked for a credit back. I was told they couldn't do that because they could return the mattress to the company and receive a full credit. I have been a member since 2009, and I have never had a problem with customer service at Sam's. So I tried my luck online and chatted with two different representatives who promised to send me a $ 30 Sam's Cash for all my trouble, but the transaction was canceled twice. I remain a loyal member, but I no longer have the same confidence in Sam's and the Member's Mark brand.

Helpful?2KZ9C46TI1Q813603764949
Mar 16, 2026
Reviewer name: Elisa
1 out of 5 stars
1 out of 5 stars review

Immediate Return

“medium” feels like it’s an ultra plus we were both sinking way down into it, offers NO SUPPORT being a side sleeper. Hate the way this feels. With it was a real medium like costcos nova form mattress

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Aug 4, 2022
Reviewer name: liblou
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not worth it

Sadly this is so lumpy and even allowing an extra week hoping that it would expand more did not work to fix this. I had to return and exchange for a mattress that did not come in a box. The idea is a good one if they can prevent the top of the mattress from the bunching up.

Helpful?2KZ9C46TI1Q813603764949