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Customer reviews for Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush) for
Member's Mark Memory Foam Mattress (Available in Medium, Firm, and Ultra Plush)
4.3 out of 5 stars
stars
3,445 ratings1,564 reviews
  1. 5 stars69% (2,393)
  2. 4 stars12% (423)
  3. 3 stars6% (217)
  4. 2 stars4% (131)
  5. 1 star8% (281)
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Showing 11-20 of 1,564 reviews
Aug 3, 2026
Reviewer name: Bob
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

MATTRESS FROM WITHIN a BOX

Verrrrrrryyyyy Comfortable. I lay down and fall asleep within moments. Know nothing till next morning. Reasonably priced for an excellent night's sleep

Helpful?2KZ9C46TI1Q813603764949
Aug 9, 2024
Reviewer name: smittycr
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Queen - Medium - ohhh so comfortable

This is a really nice mattress. It's the queen medium version. I was able to pick it up the same day I ordered it. As a person born the middle of last century, I was able to get the box out of the car and into the bedroom without too much trouble. Getting the box on the bed & the mattress out of the box was more challenging by myself. I was so tired after that, that I just went ahead & very very carefully cut thru the wrapping. The mattress popped right out & started expanding right away. It was easy to turn & position the mattress. As others mentioned, it does smell at first, I left my air filter for 3 days before I used it. As an asthmatic, I was just being cautious. I have the medium version and it is not overly soft, it is not as soft as what I used to have. I love it. There is just enough softness to be very comfortable and firm enough that I slept thru the night. I love it. I do have a fluffy mattress cover on it since I have an elderly cat that sleeps on the bed too. Getting in & out of the bed is easy & being able to easily scoot to the middle is really easy & nice. I would love to see how it was squished, rolled, wrapped & stuffed in the box. My only problem is getting rid of the old mattress.

Helpful?2KZ9C46TI1Q813603764949
Feb 22, 2024
Reviewer name: Mel
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Probably will return this 11" mattress

Purchased this mattress about two weeks ago. Let it expand for 3 days and it has only reached 11 inches. The lack of height makes my sheets loose fitting. There is no support around the edges, so when you sit down on the edge of the bed, you slide off. For the price of 500 dollars I expected a little more....

Helpful?2KZ9C46TI1Q813603764949
reply from Member's Mark Team

We are sorry to learn you are unhappy with your mattress, Mel. Please contact Member Support at (888) 301-0332 and we'll do our best to make this right for you.

Mar 13, 2023
Reviewer name: Jasmine
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Top of Mattress Bunches Up

I purchased this same mattress in Feb of 2022. I liked it so much I ordered another one in Jan of 2023 for another bed. The mattress I received bunches up on the top and will not flatten out. Sam's sent me a replacement and after sleeping on it for one night, the replacement mattress had the exact same bunching as the other mattress. Something changed in the manufacturing process of this mattress. Sam's Customer Service has been excellent to work with. Both defective mattresses will be picked up. I will not be purchasing another mattress in a box. I do not recommend this mattress.

Helpful?2KZ9C46TI1Q813603764949
reply from Member's Mark

We are sorry for this experience, Jasmine. Please contact Member Support at (888) 301-0332 if there's anything more you need.

Nov 19, 2024
Reviewer name: alice
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not really a Firm mattress

This is not really a firm mattress. Some areas of the mattress are softer than others. Our backs have hurt every morning since the purchase of this mattress. I would love to return it but there is no way for me to transport a king mattress back to Sam's Club. It was delivered vacuum sealed in small box and then expands to full size.

Helpful?2KZ9C46TI1Q813603764949
reply from Member's Mark Team

We're sorry to learn the mattress isn't to your liking, alice. Please contact Member Support at (888) 301-0332 for assistance with an exchange or return.

Nov 14, 2020
Reviewer name: GoBlue112
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great quality

Mattress is very comfortable - softer top with firm support. A high quality mattress that doesn't break the bank. It was easy transport since it comes in a box. Be sure to have the box spring/platform bed ready for the mattress because once you unravel and cut open the plastic it is heavy and harder to move around then when in a box :)

Helpful?2KZ9C46TI1Q813603764949
Jul 30, 2024
Reviewer name: E Willis
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Sound sleepers at last!

Bought 2 xl singles for our Member's Mark split king adjustable frame. The best sleep we have had in years! Very well satisfied with the mattresses and the frame. They are more comfortable than others we tried out at furniture stores that were triple the price!

Helpful?2KZ9C46TI1Q813603764949
Mar 26, 2025
Reviewer name: Jim
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Try it, you’ll keep it!

This bed is amazing! I was skeptical of a bed in the box but the price point was really good so I got it for the guest bedroom. I tried it out and after two night I swapped it out with my traditional mattress in my room. Way more. Comfortable and forgiving than the traditional mattress with a foam cover!

Helpful?2KZ9C46TI1Q813603764949
Nov 4, 2023
Reviewer name: Jeanette
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

So far, so good

This is my first mail order mattress, so I was a bit skeptical.Mattress arrived quickly and I was able to get it set up by myself. It immediately took shape once plastic was removed. After just a few hours it was ready to sleep on. It is a quiet mattress and I would consider it plush to firm. It almost feels like the mattress absorbs you, very little bounce when moving on it. The sides are not firm when you sit on them, but that has no effect on the sleep quality I've gotten and that's not an issue for me at all. If you must have super firm and supportive bed edges, it may be an issue. I have less back and neck pain since sleeping on this mattress and wish I'd bought one sooner. I feel like it is a good value for the price and I very pleased with it. I hope it holds up well.

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Aug 4, 2022
Reviewer name: liblou
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Not worth it

Sadly this is so lumpy and even allowing an extra week hoping that it would expand more did not work to fix this. I had to return and exchange for a mattress that did not come in a box. The idea is a good one if they can prevent the top of the mattress from the bunching up.

Helpful?2KZ9C46TI1Q813603764949