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Sams Club
Sams Club
Customer reviews for Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush for
Member's Mark Hotel Premier Memory Foam Mattress, Available in Medium, Firm, and Ultra Plush
4.3 out of 5 stars
stars3,330 ratings1,512 reviews
  1. 5 stars70% (2,315)
  2. 4 stars12% (416)
  3. 3 stars6% (208)
  4. 2 stars4% (125)
  5. 1 star8% (266)

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Showing 781-790 of 1,512 reviews
Dec 14, 2023
Darlene
5 out of 5 stars review

Verified Purchase

Super Soft Mattress

Nice, comfortable mattress. Feels like sleeping on a cloud. Great for kids, but adults might need more support with a box spring.

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Dec 11, 2023
KZavi
4 out of 5 stars review

Verified Purchase

Not firm at all

Medium firm = soft. I would not recommend for an adult but it's perfect for our 5 year old. Otherwise this is a great mattress for the price.

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Dec 5, 2023
Kirsten
5 out of 5 stars review

Verified Purchase

Member's Mark Matress

Got this for our guest bedroom. It is super soft and comfy. The mattress was delivered so quickly and just in time for our guest.

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Jun 23, 2024
Debbie
3 out of 5 stars review

Verified Purchase

Medium firm

It said it was medium firm. This mattress is not firm at all. You smash right down in it very disappointed.

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Sep 4, 2024
Mlo
5 out of 5 stars review

Verified Purchase

Really good value for the price

Great price! Just as good as my old $800 one. Just wish the cover was removable so cleaning was easier.

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Feb 18, 2026
Trenise
5 out of 5 stars review

Good Mattress!

I brought this mattress for my son to replace his old mattress. This mattress is perfect for him! I slept on it as well. Very comfortable and does not dip like some of the reviews stated.

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Feb 18, 2022
bob27
1 out of 5 stars review

Item came damaged, in addition to poor quality

Item came in damaged. It also didn't fully expand, perhaps due to the damage. Return and refund process is also a nightmare, and Sam's expects you to take some of that burden of the process.

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Nov 28, 2025
THOMAS
1 out of 5 stars review

Would not recommend.

I bought the mattress a little over a year ago. It was ok at first and i didn't mind it. Now it is sunk in the middle. I have been experiencing hip pain recently and I think the mattress is the cause.

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Mar 2, 2024
Damaged From Factory
1 out of 5 stars review

Damaged from factory

Item was damaged it expanded once out of the box bigger than what can fit in vehicle. Customer service phone, online , and in person would not partial refund for damaged product

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Mar 21, 2024
schwa757
2 out of 5 stars review

Verified Purchase

Nothing about this is FIRM

"Firm" should not be in the description of this mattress. This mattress is not firm and does not have any support along the edge. I have purchased several mattresses from Sam's Club over the years, and this is the only one that disappointed me.

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